Category results for "Perspectives"

This Q&A is part of OPA’s “Three on Three” series where we ask three industry executives the same three questions on a topic to uncover actionable insights… If you want to learn more, keep an eye out on our site for more interviews. Today’s Three on Three is with Brian Colbert, CRO, About.com

Q: In mobile advertising, what is the most important thing to consider?

A: From an ad creative standpoint, there is still a tendency for advertisers to cram too much information into too small of a space on mobile. While phone screen sizes have increased over the years, they still pale in comparison to desktops and always will. The hardest thing for advertisers to accept in mobile advertising is that “less is more”. Be quirky, be relevant, be interesting but most importantly, be concise.

Secondly, it is still baffling the amount of blue-chip national brands that don’t have mobile websites. Consumers have grown to expect mobile-optimized experiences and advertisers risk damaging their brand image if their mobile experiences are not up to par.

Lastly, brands need to realize that mobile is the primary digital platform now. It’s a mobile world and brand strategies need to adapt faster to harness the full capabilities of the mobile platform.

Q: Describe one of your recent or forthcoming mobile campaigns that you think is particularly innovative:

A: We continue to iterate on our mobile platform with new ad executions, but one that has proven to be extremely effective is having our 320×50 ad unit stay fixed on the screen as the user scrolls. Because our content is long-form in nature and requires a lot of scrolling, we felt that having the banner disappear as the user scrolls, which is fairly typical with the mobile web, was not the optimal ad experience. We feel we have achieved a good balance of providing an impactful mobile ad unit for our advertisers yet not disrupting the content experience for our users.

Q: What is working in mobile advertising and what do we need more of in order to drive success in this area?

A: More and more advertisers are beginning to take advantage of mobile rich media and some executions that leverage the functionality of the phone—GPS, accelerometer, touchscreen—have made the ads much more fun and engaging than their desktop counterparts. If done well, mobile ads can actually enhance the user experience.

But the balance that publishers and advertisers need to keep in mind is that there’s fine line between “engaging” and “intrusive”. The use-case for mobile often differs than desktop and users are less inclined to tolerate ads that disrupt their user experience since they are often on-the-go and under greater time constraints.

Brian Colbert is the Chief Revenue Officer for About.com, where he oversees premium and programmatic sales, ad ops, sales development and yield management. Prior to joining About.com in October of 2013, Brian was Vice President of Mobile Advertising Sales at Pandora. Previously, he was the Senior Director of Mobile Advertising Sales and Strategy at ESPN. Brian has a B.A. in Political Science from Duke University and an MBA from New York University’s Stern School of Business in Finance and Strategy.

Note: This Q&A is part of OPA’s “Three on Three” series where we ask three industry executives the same three questions on a topic to uncover actionable insights.

Also in this series:

Q&A with Sol Masch, Director of Mobile Sales & Strategy, Time Inc. on Mobile Ad Innovation

Q&A with Joe D. Weir, VP of Digital, A.H. Belo on Mobile Advertising Innovation

Perspectives | Revenue

Q&A with Sol Masch, Director of Mobile Sales & Strategy, Time Inc. on Mobile Ad Innovation

February 6, 2014 Michelle Manafy, Editorial Director – DCN

Q: In mobile advertising, what is the most important thing to consider?

A: The place to begin is always around the KPIs and defining those so we can figure out how to make a campaign a success. On mobile, most clients want engagement. The question is, what does engagement mean? Then you can define the right message, the right user and appropriate data targeting. Often, engagement is defined as getting a user to interact. Then you have to create rich messaging that drives interaction. But the message can also be delivered in the form of content that will prompt interaction. We are definitely getting more requests for native and we’re looking at how it lives on the mobile screen and how it will engage readers.

One of the big differentiating factors for mobile versus desktop or other platforms, is the idea of time spent. This is a big misnomer as a KPI on mobile. Agencies often want to drive campaigns based upon how much time people are spending interacting. We don’t find that time spent is the best KPI. If you can engage a user in five seconds—if they go through the entire experience and you get them to want to share the content—you have engaged them, in a matter of seconds.

We see that it is important to be more sensitive to the issue of time on mobile. Often we see that people use mobile during “found time,” which is a couple of minutes on the bus or waiting for an appointment. Mobile demands quick hits that are just as powerful as longer times spent on other devices. The trick is in designing those experiences that last less than a minute, or even just a few seconds, to deliver impact and engagement.

Q: Describe one of your recent or upcoming mobile campaigns that you think is particularly innovative and why it worked.

A: We recently did a campaign with Infiniti promoting the Q50 vehicle. What’s interesting about the Q50 is its intuitive features: You step into the car and it knows all of the personalized features you like such as seat and mirror position.

Given how personalized the Q50 experience is, we wanted to create a similar ad experience that knew the user and that was intuitive about them as well. With our database targeting we are able to identify our print readers through our partnership with Apple and on Facebook and Twitter, et cetera. We developed an experience that gave users not only content from their favorite brands but also content tailored to their specific taste. So if we identified a mobile user as a Time reader who likes technology, the ad unit would contain a bunch of tech articles. A business enthusiast would get business news articles. We tailored this experience so that it leveraged the right brand with the right reader, but also the exact right content.

This campaign was extremely successful. By delivering the right content through the ad experience, we saw engagement levels lifted three to five times.

Q: What is working in mobile advertising, and what do we need more of, in order to drive success?

A: I think that mobile is getting a lot less clunky and more sophisticated, which is a good thing for users and the industry. A few years ago, there was marketer resistance around investing in mobile because experiences on the desktop, with flash and sexy animations, couldn’t be replicated on mobile. Now we are seeing beautiful, rich experiences on mobile that have excited a lot of marketers. These improvements have fueled their interest in investing in mobile and is making it a larger part of their multimedia platform spend.

However, we still need less fragmentation and more simplicity. Mobile is still a challenging landscape to navigate. With different devices and different operating systems, mobile is a much more complex environment to run a rich media experience in and to format them to work properly. All that device and screen variation is holding us back.

Devices and operating systems will keep on coming and we need to simplify it for the marketing and advertising community. We have made progress over the past year. I’ve seen a lot more publishers and agencies adopting IAB Rising Star units, which has been a big help for the mobile advertising industry. The more we can establish standards, the more it will help everyone. Within the structure of standards, we will be able to innovate even more.

Sol Masch, Director of Corporate Mobile Sales & Strategy for Time Inc., is responsible for mobile ad monetization across Time Inc.’s network of 32 million monthly mobile users – including brands such as People, Entertainment Weekly, InStyle, TIME, Sports Illustrated, Real Simple, Health, Travel & Leisure and Food & Wine. Prior to joining Time Inc., Masch served as the Mobile Advertising Director for Viacom Media Networks. In this role, he built Viacom’s mobile business from $0 into a multimillion dollar business. Previously, Masch was co-owner of Not13, a full service mobile marketing agency and content provider dedicated to providing interactive campaigns and services on mobile devices for Elektra Records and Fuse TV.

Note: This Q&A is part of OPA’s “Three on Three” series where we ask three industry executives the same three questions on a topic to uncover actionable insights.

Also in this series:

Q&A with Brian Colbert, Chief Revenue Officer, About.com on Mobile Advertising Innovation

Q&A with Joe D. Weir, VP of Digital, A.H. Belo on Mobile Advertising Innovation

Innovation | Perspectives

A Good Look: Inside the Media and Marketing Opportunities of Wearable Tech

January 17, 2014 DCN

Much of the buzz at CES last week surrounded wearable technology—clothing and accessories that incorporate computer and electronic technologies. Yet given that the C in CES stands for consumer, it isn’t a great surprise that much of the coverage took the form of breathless accounts of the latest toy or snarky critiques of wearable tech aesthetics. CNET.com editor at large Brian Cooley was in attendance and turned a keen eye to the wearable tech on display as he gears up for his New Content Platforms session at next week’s OPA Summit (January 22-24 in Miami, Fl.) – the 12th annual meeting for members of the Online Publishers Association.

Right now, Cooley says there are three main classes of wearable devices that marketers and content companies need to be keeping an eye on: Fitness bands, watches and glasses. To date, Google Glass has been the poster child for this emerging group of products. However Cooley says the most mature area is Fitness Bands and one that presents some very interesting opportunities for marketers. Given that on mobile devices, consumers expect increasingly personalized experiences, wearable tech offers great promise in improving data quality. “In a way,” says Cooley, “the fitness band is the other shoe we’ve been waiting to drop since mobile started.”

As he points out, “Marketers could do a lot with the data these devices gather about users’ lifestyle and behaviors.” The data gathered, says Cooley, would be almost “100 percent pure” as opposed to other forms of information gathering. “Most of the data we have now is somewhere between a good estimation and a lie. Remember that buying athletic shoes doesn’t mean someone is active.”

The opportunity for this level of granular and accurate data would allow for unrivaled content targeting. “Think about it: you could message Nyquil only to those who are sick,” he says. There are, however, still significant hurdles to overcome in tapping into this “tantalizing data,” not the least of which is the fact that device makers he has spoken to “don’t plan to give away their customer information and risk that relationship.”

Cooley also cautions those thinking about tying their messages to wearable devices to approach this highly-personalized experience carefully, noting that “the concern is intrusion, which resonates around all of these products.” While you might be able to access a photo someone took via their Glasses while out drinking with friends—and be tempted to use it to send the wearer an advertisement about their beverage of choice—marketers must balance this with consumers’ privacy concerns.

Cooley encourages content makers that are eying wearable devices to “attack consumers’ needs and keep the products at an arms distance.” While he realizes that this may not sound ideal for marketers, he says that you have to be “even more sensitive to users’ ‘personal space’ than even smartphones. Deliver information, not ‘messages’ and you’ll connect with them.”

There may also be an opportunity for content companies and marketers to work with device makers to take these products mainstream. “Wearables in general are waiting for a killer app,” says Cooley. “The fitness bands and watches aren’t doing anything too unheard of. The trick is to put it together so that there is a compelling reason to use them. While device makers are good at building the devices, helping them to that next level of relevance is an opportunity for media companies and marketers.”

At the OPA Summit, Cooley will focus on the reality, challenges and genuine opportunities presented by wearable technology. He’ll also provide attendees with users-eye-view videos to help media executives envision the best possible experiences. And following his session, attendees will have an opportunity to get their hands on several wearable devices including the Samsung Gear Smartwatch, Atiz Innovation’s Wellograph Watch and Avegant’s Glyph Headgear.