Consumers’ trust in the media fell to its lowest point this year. Only 32% of consumers said that they have “a great deal” or “a fair amount” of trust in mass media versus 68% who stated “not very much” or “not at all” reports Gallup Poll Social Series: Governance. While Gallup has seen consumer confidence in media decline in the last 10 years, this year’s findings represent an 8% declined compared to a year ago. Gallup’s survey definition of mass media includes newspapers, television and radio. It is important to note that digital and news and information from the internet were not included in their definition of mass media in the survey.
The collapse in trust is most significant among young and middle-aged adults. Interestingly, those who associate with being a Republican had a more negative view of the media than those who associate with being a Democrat.

In a recent article, The Atlantic offered a few hypotheses as to why consumer trust is declining in media. Their first hypothesis emphasizes the lack of sophisticated journalism in the marketplace. The articles and programs which should inform and provide insightful dialogues are no more than a show and tell of political bantering. Another likely factor that it is an election year. Lack of media trust is cyclical and declines are registered every election year. Media trust fell in 2004, and in 2008, and again in 2012, and now it’s at an all-time low in 2016.
The third possibility could be that public faith in financial, social and political institutions such as the church, the medical system, the presidency, the Supreme Court, banks, big business, and Congress has also fallen this year impacting overall trust scores. The fourth and final hypothesis from The Atlantic is the intense media competition. In an effort to capture consumer attention, there’s more hype than ever before and some journalists are willing to take exaggerate positions on a topic throwing aside their objectivity commitment to remain on neutral grounds. Consumers distrust this type of media behavior.
Still others have suggested the decline in media trust is due to the overwhelming media options including one-sided and sensationalist approaches. As The Washington Post’s Executive Editor Marty Baron stated, “What distinguishes journalism and plain old content, is that we are digging beyond the surface. We are trying to find out why something happened, what are the consequences, who is affected – those deeper issues as opposed to just the bare-bones facts.” As the media landscape has expanded with so much user generated content including blogs, vlogs and social media, the trustworthiness of professional journalism is much harder to find among the clutter—but it has never been more important.

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Facebook and Google are a strong hold in the app marketplace; 7 of the Top 25 apps, based on unique visitors, are owned by these two companies. Of the Top 25 apps, the three leading categories, based on unique visitors, are Utilities (9), Social (6) and Entertainment (6 – tied). Facebook, the largest social platform accounts for 76% of all time spent on social apps. App position on smartphone correlates to usage. Not surprisingly, apps with easy access on the home screen showed strong audience reach. Smartphone users spend approximately 45% of their app time on their #1 most used app, and about 73% on of that time of their Top 3 apps.

Magazines have a valuable and loyal audience with adults 18+ reading 8.6 magazine issues each month. While the magazine audience skews toward baby boomers and older, the median age at 47.1 years old is similar to users of most traditional media as well as reflective of the U.S. population at 46.8 years old. The digital audience, the core contributor to magazine’s overall multiplatform growth, continues to increase with the total number of adults increasing year-to-year.
Digital magazines have given publishers new ways to experiment with storytelling structures, platforms, formats and revenue streams. Magazines’ digital capabilities are also appealing to a growing audience. Print editions can also be used to offer a unique experience especially for a special edition (e.g. anniversary or a particular event) distinct from what digital magazines can provide. Regardless of platform, magazines must have a distinct brand proposition and identifiable storytelling.

On the other hand, more than one in ten news organizations surveyed — and 17% of newspaper newsrooms — didn’t report monitoring website metrics at all, perhaps a result of the survey sample, more than half of which were newspapers with fewer than 25,000 weekly circulation.
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Another reason for Facebook’s decline in distributed traffic is due to Facebook’s announcement earlier this year that it was going to emphasize more posts from a user’s family and friends and no longer highlight articles from mainstream media sites. Facebook’s Zuckerberg announced, “Facebook was built on the idea of connecting people with their friends and family. That is still the driving principle of News Feed today. Our top priority is keeping you connected to the people, places and things you want to be connected to — starting with the people you are friends with on Facebook.”

