- NYT: E.U. Charges Google With Violating Antitrust Laws (5 min read)
- AdAge: Are Attention Metrics the Future? (3 min read)
- NYT: A ‘Darker Narrative’ of Print’s Future From Clay Shirky (5 min read)
- Washington Post: In cable, it’s survival of the fittest as channels drop from the bundle (5 min read)
- Washington Post: Washington Post Executive Editor Martin Baron on journalism’s transition from print to digital (23 min read)
- AdAge: Kraft’s Julie Fleischer at Ad Age’s Digital Conference: Not All Data Is Crap (1 min read)
- AdAge: Welcome to the Video Revolution (2 min read)
- MediaPost: Turn Hit With New Lawsuit Over ‘Zombie’ Cookies (2 min read)
- WSJ: Growth of Ad Blocking Adds to Publishers’ Worries (4 min read)
/ An inside look at the business of digital content
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Recommended Reading: Week of April 16, 2015
Inside DCN’s Next Conversation: Revenue Diversification
Revenue diversification is the final topic in the three-part series taken from our invite-only dinner The Next Conversation—an event we hosted inside the Digiday Publishers Summit in Vail, CO on March 26th. It’s a topic we think and talk a lot about with our members—from podcasting to events to eCommerce and subscriptions – digital content companies are well aware that advertising won’t fully pay for the great content of the future. And one clear take-away is that all forays into new streams of revenue must align with and complement one’s brand. Context matters.
Some highlights:
“You have to diverse your portfolio in terms of revenue. Whether it’s through subscription, events…you cannot have 70% of your revenue coming from advertising and only 30% of your revenue coming from elsewhere. It has to be more balanced”
—Steve Suthiana, Global Head, Digital and Media Operations, Mansueto Ventures
“You’re really looking for a path that allows your users to demonstrate loyalty and that grows your revenue separate and apart from ad dollars”
—Paul Marcum, Head of Global Digital Video, Bloomberg
“I think what Vice has done really well is bring equity back to the brand.”
—Lindsay Nelson, VP, Vox Creative, Vox Media
“Content is king.”
—Brian Danza, CTO, Daily Caller
Inside DCN’s Next Conversation: Millennials
This is the second segment in our three-part series from the DCN The Next Conversation dinner — an event we hosted inside the Digiday Publishers Summit in Vail, CO on March 26th. This time we cover a topic that’s arguably over-analyzed and bordering on eye-roll inducing: Millennials. But this demographic is increasingly prevalent in our workforce and we need to make the most of them in our organizations as we seek to engage them as audiences. So we felt it was an important discussion to have with the folks gathered around our table — the media leaders who are hiring and managing the next generation of talent and are the cultivators of organizational culture.
Some highlights:
“I think there’s a great amount of discourse and discussion and openness that comes from employing people who say ‘why’”.
–Brendan Spain, US Commercial Director, FT.com
“…We’re not all like that. Treating us like everyone else is really important. BusinessInsider embraces Millennials but they don’t call us ‘Millennials’”
–Michelle Denhart, Sales Development Director, Business Insider
“Hire young people who are smart and do cool things around them and you’ll be fine. Let them shape the workplace.”
–Neil Vogel, CEO, About.com
“A Facebook audience is very different than a Twitter audience which is very different than a Snapchat audience. As a publisher I’m going to publish and promote content in each of those individual areas based on what I know about that audience in that area. So, I’m not doing it specifically for a Millennial.”
–Lauri Baker, VP, Brand Strategy, Huffington Post
OTT Video Consumption Increasing Overall Video Consumption
Access and entertainment research from Parks Associates finds 57% of consumers in U.S. broadband households subscribe to an OTT (over-the-top) video service, such as Netflix or Hulu Plus. In its new report, TV Everywhere and the New World of OTT, the research firm reports the average U.S. broadband household spends $9 per month on Internet video, up from $7 in 2012.
Data highlights from Parks Associates include:
- There will be nearly 50 million streaming media players sold globally by 2017.
- S. broadband households watch an average of 3.4 hours of Internet video per week.
- S. broadband households spend more than $6 per month on average on subscription OTT video services.
- Among U.S. broadband households with a pay-TV subscription, 15% are very interested in at least one OTT service, compared to 9% of households without a pay-TV subscription.
- 7% of U.S. broadband households are likely to subscribe to an OTT video service from HBO.
- Over 50% of U.S. broadband households subscribe to an OTT video service.
- More than 75% of streaming media player owners have an OTT subscription.
- Homes with children spend on average 90% more on OTT services and digital video than homes with no children.
3 Ways the Digital Newsroom is Evolving
A recent American Press Institute report showed that although audiences are increasingly viewing news on laptops (69%) and cell phones (56%) television remained the number one news source, with over 87%. According to a 2014 Pew Research report the top six most known and trusted news sources were all television outlets.
Your area’s local TV station most likely has the dominant news brand in your market and despite their usefulness, hot new devices and clever apps have yet to change that. TV news has the dominant, trusted brand, visual quality, and local star power to retain audiences. But in order to keep that position, TV stations are having to operate in ways that go beyond “traditional.”
Today, local newsrooms need to think not just about appearing on multiple platforms, but also in terms of making the local newscasts that are the staple of their brand better suited to a digitally-savvy audience.
So, how are they meeting the challenge? Here are three ways:
- TV needs to maintain its status as the most stunning visual media.
Showing is always better than telling and touchscreen presentations are an easy way to do that because those on-air touchscreens used by many TV news anchors are much more than just a fancy display. Touchscreens allow vivid, animated presentations for elections, sports, 3D modelling, local events, traffic, and weather all to be created on the fly and put directly into the hands of the on-air talent.
Touchscreens not only make it easier to create and use animated presentations, they show on-air personalities using technology similar to what audiences use at home, which builds the perception of broadcasters being on the right side of the technological curve.
- TV needs to be a social activity.
Social Media is used by 73% of the people in the U.S. Viewers on social media platforms like Facebook, Twitter and Instagram are enthusiastically uploading pictures and commentary as quickly as stories develop. Social media comments, images, and videos can (and should) be integrated with news broadcasts. This is accomplished through touchscreen presentations using complex filtering to grab user-generated content as it becomes available. The result is that viewers are transformed into a virtual army of on-the-scene reporters and, perhaps even more importantly, increasingly dedicated viewers.
- TV needs to immediately gratify.
Arguably, all content consumers today expect real-time information. But when it comes to news, time is of the essence. As information about events emerge, social media provides a way to keep on top of events as they unfold. However it is also important for on-air talent to demonstrate their expertise and integrate the video coverage and on-the-scene reporting that viewers expect, despite the demands of the increasingly rapid news cycle. From Amber alerts to elections, crime coverage, severe weather and national disasters, today’s broadcasters need to leverage digital tools to deliver real-time information.
At AccuWeather, we’ve worked with TV news for 30 years to help them not only with accurate weather forecasts, but also by developing digital tools that help them continue to evolve their craft. The future of the complete digital newsroom is already here. This year, at the 2015 NAB Show, AccuWeather will introduce a number of new features and enhancements to help create a complete digital newsroom, including street-level, 3D traffic, social media and UGC integration, real-time polling, and drone HD video.
In the landscape of local news, TV may still be king. But it won’t stay that way if it ignores the power of digital. By leveraging the power of their brands while embracing the changes in their audiences’ behavior and expectations, local TV news stations will stay dominant news forces in their markets that can grow with rapidly evolving media technology.
Loren Tobia, VP of Display Sales & Services at AccuWeather, has over 25 years of experience in broadcast news, as television news director for stations including WTVH Syracuse, NY; KMTV Omaha, NE; and WSAZ Huntington, WV. Loren was also chairman of RTDNA in 1996 and has been treasurer of the same organization since 2001. He is a former member of CBS News Affiliates Board, a former member of the Bloomberg News Affiliate Board, and the former chair of West Virginia Associated Press Broadcasters.
Focusing on the Future of Women in Tech
Tech, some would have you believe, has a “woman problem.” However, the problem is much larger: While U.S. Universities are on track to graduate about 400,000 computer science majors by the year 2020, the U.S. Department of Labor predicts that we’ll need about 1 million more than that by then. So whether or not we want to focus on issues of gender, tech has an undeniable people problem.
The discussion around women in tech roles is not unfounded, however. Despite promising reports of universities such as the University of Toronto setting a slew of female STEM records and Carnegie Mellon, UC Berkeley and Harvey Mudd trumpeting record-setting female enrolment in computer science courses, the statistics around women in tech are not pretty. The number of women computer science graduates has steadily declined since 1996 and while women earn 57% of all bachelor degrees, they only represent about 12% of computer science degrees. And for those who do join the field, 56% leave by midcareer—an attrition rate that is almost double that of men.
With that in mind, I sat down with Katharine Zaleski, co-founder and president, Power to Fly, at our recent members-only Tech Day to discuss why it is important to have more women involved in tech roles in media companies as well as how to better attract and retain them.
After spending more than a decade at the Huffington Post, Washington Post and NowThisNews “building a career that required spending about 10 hours a day in an office,” Zaleski found herself a new mother questioning the viability of balancing her hard-won career and a new-found affinity for home life. She quickly realized that there were many women in a similar position, or that might not want (or be able) to move to New York or Silicon Valley to pursue their ambitions. This led Zaleski to team up with Milena Berry to found PowertoFly, which connects women seeking tech jobs (remote and in-office) with organizations looking for (female) tech talent.
Zaleski pointed out that she’s far from alone; women leave the workforce in their thirties because they can’t work strict office hours and participate in as much of the after-hours camaraderie that is one of the cornerstones of tech team-building. She also says it is unfortunate that so many companies think they are improving employee retention by “extending the male college experience and creating a ‘campus’ where you can get your hair and laundry done.” Many women, Zaleski believes, will be put off by a company that “considers personal life a distraction.”
Instead, Zaleski encourages organizations seeking female tech talent (and, arguably, any tech talent as the market becomes increasingly competitive) to embrace remote working in order to broaden the pool of available skilled workers. And this may require developing new management skills and embracing many of the collaborative and real-time tools younger workers will already be very comfortable using. It also mandates a much needed shift, according to Zaleski, on “output and results…In fact, if we ran our in-office culture more like remote culture, we might all be better off.”
It is also essential that companies give their want ads a reboot so that they are more appealing to women. She cited an organization with which she worked that was baffled why it wasn’t attracting more female applications: their job ad began “seeking a superman.” It can also be useful to demonstrate a willingness to provide remote working, family leave benefits, and other benefits that show that the company is one that values work-life balance.
To keep women from leaving tech careers, it is certainly important to create an environment in which employees are treated equally and fairly. It is also essential to be clear about job expectations (that don’t revolve around how much time is spent in a given cubicle) and the path to upward mobility. It is also beneficial to invest in on-going skills-based training.
And to those who cite the “pipeline problem” as the primary reason women aren’t better represented in technology? Zaleski responds: “I get annoyed that the conversation is so focused on college and high school girls when there are so many qualified women out there looking for jobs. Let’s get these women jobs they can live with.” And that, she pointed out can help build a generation of role models that will inspire more young women to devote their skills to the future of tech.
The Potential Payoff for Podcasts
A certain buzz has been building in the media industry lately. It started getting louder with the ascent of the smash public radio podcast, “Serial,” and it’s since grown into a full-on craze: Podcasts are making a major comeback.
Recent research from Edison found that around 46 million Americans listen to podcasts every month, nearly twice as many listeners as compared to 2008. Subscriptions of podcasts through iTunes reached one billion in 2013, according Apple. And NPR doubled its podcasting revenue in 2014 and is set to double that revenue again this year. NPR’s vice president of programming told Poynter last month that monthly downloads for its portfolio of podcasts have also increased, “from 37.5 million in October 2013 to more than 90 million in March 2015.”
But the bigger question has less to do with content and quality and more to do with sustainability: How economically viable are podcasts?
Achieving Lift-Off
The barriers to entry for podcasting are fairly low, but financing podcasting is another story. Crowdfunding has worked in some cases, such as with the podcast 99% Invisible, which became the most successful Kickstarter in journalism when it launched its campaign in 2012. And that podcast even had a fantastic follow-up crowdfunding campaign to create Radiotopia, a podcasting network that has since become the Kickstarter’s most funded campaign for radio.
But crowdfunding doesn’t work for every publisher. Take Invisibilia, a new NPR podcast launched in the beginning of this year. Its staffers set aside about $1,500 to purchase Facebook ads to promote the show ahead of its release. They also promoted previews of the show on two of the most well-known radio shows, “This American Life” and “Radiolab.” That promotion worked so well that its staffers cancelled the Facebook ads after spending around $400.
Most popular podcasts have cashed in with a very personal form of advertising — hosts speaking about brands in conversational mode just as in the early days of radio. That has been “the dominant advertising model for podcasts,” according to Andy Bowers, the executive producer of Slate’s podcasts. Listeners generally feel a certain intimacy with the host, and to hear that personality speak an ad therefore has an effect that’s specific to the medium. You could call it an audio version of a native ad, and they bring in a higher CPM in the $20 to $45 range.
Trying to Scale
The downside to this form of advertising, however, is that it’s very difficult to scale and remain personal.
Slate, a longtime podcast hub, also recently launched Panoply, a “podcast network for media brands, authors, personalities, and premier organizations” that currently includes podcasts from New York Times Magazine, HBO Documentary Films, the Huffington Post and Popular Science. The network not only helps audiences to discover new podcasts, but it’s also out to assist with the advertising and revenue side of podcasting as well. Slate general manager and Panoply co-creator Brendan Monaghan told DCN’s Michelle Manafy that “acquiring programs that can fit into “audience- and advertiser-friendly categories such as news and politics, culture and lifestyle, sports, and women’s issues”—categories he says are currently underserved.
Unfortunately podcasting has its own “viewability” issue, similar to the problem where humans don’t see web ads. In this case, it’s difficult to tell if people who downloaded a podcast actually listened to it, and for how long. But that varies depending on the app, as some of the apps such as Stitcher and SoundCloud can give more depth, and are readying their own ad networks.
Another possible podcasting revenue model is subscription based or pay-per-listen. This tactic debuted with Ricky Gervais in the first round of the podcasting boom and these days, Marc Maron and Fox News are charging for some of their content. Given the desire for revenue diversification among media companies, we may see more experiments with subscription models around podcasting.
One thing is certain with podcasting, though: Technology is helping to drive this boom, with easier synching and updates to in-car apps. Podcasting remains a very personal medium for listeners on the go, so expect more and more publishers to add audio as another platform to conquer, while incrementally increasing revenues and experimenting with monetization methods.
3 Predictions for Post-GigaOm Tech Publishing
Tech publishing has seen something of a shakeout in recent months.
In January, AOL shuttered both Joystiq and TUAW, combining both sites with Engadget. In February, ReadWrite was sold off by SAY Media. And, most recently, GigaOm abruptly stopped publishing. The shutdown was so sudden that many of its reporters were still covering the launch of Apple Watch when they received word.
Each of these situations is unique, of course, but they demonstrate some of the challenges inherent to tech publishing today. To survive, publishers have to recognize the direction the industry is headed.
Here’s what to expect moving forward, both this year and beyond.
- “Specialized” publishing will trump web culture.
Tech media is fiercely competitive, with no shortage of content. To offset competition, the landscape has shifted into two camps: There’s the “web culture” tech publisher, which covers essentially anything web-relevant, from funding announcements to the latest memes. That camp includes Mashable, The Verge and Gizmodo. In covering a broader topic set, these publishers can pull in a wider audience. The goal here is scale.
In the second camp, you’ll find the “specialized” publisher. The specialized publisher covers a particular subject within the broader technology category. Specialization allows them to focus and differentiate content while building a specific audience that can be mapped and monetized. It’s not a universal or general segment – it’s more targeted, making it desirable among brands and marketers, despite the smaller audience size. This camp includes sites like TheWireCutter, Android Central, and AnandTech
Today, more tech media have adopted the former model. The appeal is understandable because this broader range of content has social reach and drives raw scale. But as more take on the web culture approach, uniformity among competitors undercuts each. On top of that, a broad scope burns resources. News cycles turn quickly, and if you’re not the very first to break a story, your clicks and CPMs suffer.
Given the challenges of this type of breadth, specialized publishing is poised to become more attractive over the long-term. Of course, success as a highly-focused content provider requires achieving balance. As an example, TUAW and Joystiq faltered because they were too narrow. TUAW covered one specific brand, not a subject, offering little incentive for competing brands and advertisers to give them ad dollars. Joystiq, on the other hand, covered a very attractive category, gaming, but reached just 1% of the category’s massive audience.
The lesson here is, if you go specialized, make sure it’s an important and attractive category to advertisers and one you can really “own” – meaning you need to reach at least 10% percent of each category’s respective audience.
- Intent-based content drives a premium.
Being successful in a specific category or sub-category means more than just offering narrowly-focused news content. Today, in the age of social media, dedicated news destinations are becoming redundant. As an example, when the Apple Watch made its debut, rather than follow one site’s live blog, Twitter offered a range of opinions in real time. This is why younger generations in particular are turning to social media, not news sites, for their news. There’s greater breadth and more varied points of view through these networks that publishers can’t always deliver (without a robust community).
Specialized publishing today means a shift toward what I call “intent-driven” content. Intent-driven content is designed for readers who have specific needs or questions – questions about buying or troubleshooting products, for example. It’s developed to address a particular purpose for the reader. For a specialized tech publisher, this might mean detailed reviews and how-to content on 3D printers or drones.
There’s obvious value in this type of coverage for brands and marketers. Readers who seek it out are generally in-market buyers who are in the consideration phase for a product or service. They’re further along the funnel, with the content influencing the latter stages.
Even better, changes in our advertising ecosystem have amplified the value of intent-driven content. As programmatic has scaled, it’s now easier for brands and marketers to target specific demographics across publishers. What they can’t do – at least, not accurately – is target intent. This often requires direct sales alignment to identify the best strategy to tackle in-market buyers, raising the value of intent-based media for the publisher.
For these reasons more and more tech publishers will be focusing on intent-based coverage to succeed. We’ve led that editorial shift, but we’re seeing others take this on, too.
- Diversification has its limits.
A third challenge for technology publishers is diversification of revenue sources. Any publisher who relies solely on advertising or one particular source of revenue above all others is at risk. Diversification is necessary for a healthy business. But, in recent years, diversification has become a unicorn that tech publishers chase too hard, with too little understanding of what their primary business or revenue model is or should be.
In our business, it’s best to excel at one core revenue model, than to be mediocre at three. It’s here where many publishers struggle by not understanding what is additive or foundational to their business. Reliability allows for experimentation, without fear of losses, which is critical for keeping up with category changes. The same applies to audience: don’t try to broaden your base too much. Otherwise you will lose focus, and in return the performance of whatever it is that you sell will diminish.
It is becoming increasingly difficult for independent players to compete in today’s tech publishing landscape. As the market becomes more and more complex, tech publishers need to focus on what makes them unique and either target smaller, but more lucrative, specialized audiences, or partner with emerging powerhouses to provide the scale, resources, and ability to adapt in today’s ever-changing media climate.
Antoine Boulin, formerly president of Bestofmedia Group, joined Purch (which was then TechMedia Network in 2013) as President, Media. In this role he works closely with sales, marketing, content and product teams to further develop and implement the company’s overall media strategy.
DCN’s Recommended Reading: Week of April 9, 2015
- Nieman: The Economist’s Tom Standage on digital strategy and the limits of a model based on advertising (19 min read)
- MondayNote: Jumping In bed with Facebook: Smart or desperate? (7 min read)
- Medium: Micropayments for news articles are a terrible, horrible, no good, very bad idea (6 min read)
- WSJ: Facebook Privacy Controls Face Scrutiny in Europe (5 min read)
- Digiday: Why viewability and programmatic often don’t mix (2 min read)
- WSJ: Is the Online Ad Industry Cleaning Up Its Act? (3 min read)
- Digiday: Ad blocking is every publisher’s problem now (3 min read)
- Nieman: By building partnerships with other newspapers, The Washington Post is opening up revenue opportunities (5 min read)
Inside DCN’s Next Conversation: Talent Talk
As busy media executives we often find ourselves heads down, getting the work done and facing each new challenge as it arises. But to really get somewhere, we need to save some time to think about what’s next and to find places and people that encourage that future focus. On March 26th, DCN hosted The Next Conversation dinner – an event inside the Digiday Publishers Summit in Vail, CO.
Co-hosted by Digiday Editor-in-Chief Brian Morrissey and DCN CEO Jason Kint, the intimate dinner discussion included a mix of some of the most forward-thinking minds in the digital media industry – each of whom was hand-picked to attend this first-time DCN event. The talk ranged from finding and cultivating talent to how we create a sustainable future for this business that we love, even as we realize that it will look very different than it does today.
Our first segment in this three-part series covers culture and talent with dinner guests advising to look for smart people you like, who fit your brand and who have diverse experience.
Some highlights:
“We don’t necessarily need the absolute superstar rock star with the upside. We need people we like and people that give a shit and people that are competent. If you can get those three things…I’ll take those over the potential superstar 10 times out of 10.”
—Neil Vogel, CEO, About.com
“We prefer someone that understands and appreciates the curiosity of our editors even if we’re hiring them for the business side. It’s important that they feel the Atlantic. If they don’t, it’s not going to work. The Atlantic is a quirky publication…we can’t afford to have someone on board who doesn’t really get it.”
—David Minkin, Executive Director,
Revenue Operations, The Atlantic
“We need to have a diverse team…in my team alone we have a bunch of architects, a bunch of lawyers, a bunch of engineers, a bunch of marketers and a bunch of biologists, including myself. And that kind of spun off that kind of creativity and that innovation…and makes it even a better team.”
—Steve Suthiana, Global Head, Digital Media
& Operations, Mansueto Ventures
“We hire, basically, interns. We bring in 10 or 15 every semester. We hire the people who mesh with the organization…and who produce. Who produce a lot.”
—Brian Danza, CTO, Daily Caller
“In any of us, I think our job is always to hire and train and to build the best teams possible. And that usually means they’ll go off and get other great jobs.”
—Lauri Baker, VP, Brand Strategy, Huffington Post
“[Marketers] want to know how you fit in to their marketing plan and that you know the landscape very, very well. I think once you have someone who is very deeply knowledgeable in one thing they become a vendor and not a partner.”
—Brendan Spain, US Commercial Director, FT.com
Three Tech Day Takeaways
At our Digital Content Next members-only Tech Day, held April 2 at the Time and Life building in NYC, topics included dealing with cyber security threats, how to make decisions about moving into the Hybrid Cloud and how to respond to the challenges brought on by viewability and ad blocking.
This event brought together senior-level technology executives from our member companies to learn, network and share common experiences from their respective – and sometimes very different – businesses among them Slate, CBS Interactive, AP, Forbes, About.com, Everyday Health, and Hearst. We also hosted a special interview with Co-founder and President of Power to Fly Katharine Zaleski. Three takeaways from the event:
Flexibility is key
“Different groups needed to interact with content in very different ways.” By decoupling the schema from its CMS About.com “Created a content schema that could grow and change as business needs do.”
— Nabil Ahmad, CTO, About.com
“Moving to the cloud has allowed us to cut the order processing time but even more importantly, it allows us to move from concept to deployment much more quickly.”
— Lorraine Cichowski, SVP, CIO, Associated Press
“Flexibility is a bad word to a lot of people… but allowing people to work remotely and be focused on outcomes actually allows them to work longer and harder.”
— Katharine Zaleski, Co-Founder & President, Power to Fly
Building its CMS using Google Polymer Web Components allows Atavist’s CMS to quickly and flexibly produce interoperable custom elements. The result “encourages unique and creative stories” that include “easily assembled blocks of images, sound, video and interactive charts.”
— Jefferson Rabb, CTO and
Thomas Rhiel, Director of Reader Experience, Atavist
Integrated Tech Is Integral to the Business
“It is essential to be a technology-enabled company…technology can enable better monetization. You need your tech team to be tied into revenue goals. If they are in the loop, they can make ad delivery better or faster and make you, as a publisher, able to perform better than anybody else.”
— Dan Check, Vice Chairman & VP, Engineering/Product, Slate
“You must have a security strategy from the top down. The reality is that employees are often the weakest link it any company’s security…it is essential to not only inform employees, but also to enable security to be everyone’s business, not just the tech department.
— David Hahn, CISO, Hearst
“Today’s audience wants to easily transition across devices: 40% of users run the same app in multiple devices, many switch between devices to complete a task. We need content and UX to work together to maintain a seamless experience.”
—Deepak Chokkadi, VP, Software Development and
Premal Parikh, CTO, Everyday Health
Invest in Tech Talent
“For me the whole thing is culture. You want people who will fit in and inspire others around them…you can do a lot to train them and get them fully up to speed.
—Nabil Ahmad, CTO, About.com
“The numbers speak for themselves, we don’t have enough people in tech so we can’t afford not to have women in these careers…I think we have to give up this idea of being valued by the amount of time you sit at a desk and evaluate our tech performance based on outcomes.”
—Katharine Zaleski, Co-Founder & President, Power to Fly
“As we work on our strategic cloud planning, we find that tech staff needs new skill sets so we are doing cloud training for some of the staff.”
—Lorraine Cichowski, SVP, CIO, AP
Click here to see the full agenda with speakers and sessions.
Get the Facts Straight on Viewability
It is the thousand pound gorilla: unavoidable. I’ve been in this job for about nine months now and haven’t found a conference where Viewability isn’t a major topic. Perhaps I should have seen it coming as I as I flew out to Vail, CO for Digiday’s Publishing Summit last week.
Digital Content Next (DCN) was hosting a private, invitation-only dinner at the Summit called “The Next Conversation,” where we worked hard to channel the conversation towards future goals, growth and opportunities. But first, I was slated to moderate Digiday’s Publishers Town Hall. I knew that the Town Hall would, in itself, be worth the trip given all of the attending publishers and the valuable opportunity to hear what was on their minds.
As I kicked off the discussion, weaving through the common themes of challenges for the modern-day publisher, I could sense the looming presence of the Viewability gorilla. Given that this new measurement currency is still working its way through the system, questions and blurred details continue to surface and many publishers in the room made it clear that Viewability remains top of mind.
In part, this is because marketplace confusion persists, despite efforts from the MRC such as George Ivie’s crystal clear statement last week in MediaPost. Listening to the ongoing Viewability discussion, combined with the concerns and issues raised last week at Digiday’s event, has crystalized a number of key aspects of Viewability for me.
So in the interest of clarity, here are some facts about Viewability that are frequently overlooked and which the industry needs to be clear on before we can move forward:
FACT: The viewable standard is absolutely critical to moving to cross-platform metrics.
FACT: Publishers who are in the business of having people actually consume their product will benefit from an ad marketplace that recognizes an advertising impression needs to be able to be seen.
FACT: The viewable impression standard set at one second for 50% of a display ad and two seconds for 50% of a video ad only represent the minimum opportunity to see an ad. This doesn’t mean the ads were actually viewed.
FACT: The viewable standard from MRC is non-negotiable. Yes, anyone can use it as a basis to negotiate on time spent with ads but that’s something different; something better defined as engagement.
FACT: The same exact set of ad impressions that are measured on Viewability have to be worth more, particularly if they are guaranteed to be viewable.
And now for the most important fact of all: Viewability has nothing to do with the consumer experience. It has nothing to do with why your customers value your product. As Ivie put it, “Viewable impressions represent the foundational change necessary in digital media to bring forward a comparable audience-based currency.” It is important that we quickly address these issues so we can refocus our attention where it is sorely needed.
Many companies are mired in this Viewability transition and, as such, they are failing to focus on design improvements and the evolution of their products. So the sooner we get the facts straight on Viewability, the better off our products, marketing partners and, most importantly, our consumers, will be.