Shifting from the tactics of next-generation data analytics to converting corporate cultures to being data-first is the emerging great challenge for media companies battling for consumer and advertiser relevance, according to a report released by the International News Media Association (INMA).“Big Data For Media 2.0: Going Data-First” synthesizes case studies shared with INMA through a co-hosted Big Data For Media conference and study tour, along with best practices from association members. The report features eight video interviews INMA conducted with Big Data innovators at five media companies.
Companies featured in the INMA report include Axel Springer, Dow Jones, Financial Times, Forbes Media, Hearst, The New York Times, Schibsted, The Washington Post, and The Weather Channel. Based upon the best practices at these media companies, author Martha L. Stone of the World Newsmedia Network (WNMN) makes the case that data-first strategies are yielding better outcomes and better results.
That said, she finds that even major media companies are facing cultural challenges in implementing these company-wide data-first strategies. However, the central role of data in the modern media company is highlighted by Rick McFarland, chief data scientist at Hearst Corp., who is quoted as saying: “Hearst is not in the publishing business or even in the media business. It is really in the data distribution business. Data is the gasoline” that fuels the business.
Overall, the report categorizes data-centric practices as being synonymous with customer-first strategies. Based upon her synthesis of the case studies and best practices, Stone says that her overall impression is one of “companies leading a cultural revolution” — with some succeeding faster than others.
The report examines:
- Why Big Data is important at media companies and how different types of analytics are being applied
- Who innovative media companies are in Big Data — and why
- The process of developing the media company’s data operation
- How companies implement a culture of experimentation using data
- How leading media companies are structuring and staffing their data departments
- The pending onslaught of data regulations
- Results from the latest Big Data For Media Survey — including what media companies are doing with analytics and how that is changing
- How best to generate revenue using data analytics
“Media companies are in the data distribution business and data is the gasoline,” said Earl J. Wilkinson, executive director and CEO of INMA, paraphrasing one of the executives interviewed in the report. “What we see among the industry leaders is Big Data not as a tactic to grow subscriptions but as a catalyst for fundamental culture change. This report is a snapshot in that revolution.”




The majority of consumers prefer to watch news on TV. When asked where consumers get their news, 57% reported TV, 38% stated online and only 20% said they get their news from newspapers. As one would expect, only 5% of younger consumers, ages 18-29s, often got news from a print newspaper in contrast to close to half (48%) of adults, age 65.



Viewers also reported that TV (89%) offered the most positive viewing experience, followed by tablet (63%), computer (54%) and phone (43%). Further, viewers paid the most attention to advertising on television (29%) compared to 23% for smartphones, 20% for computers and 17% for tablets.
Additionally, the study found that multi-tasking negatively impacts ad recall but not program plot recall. Importantly marketers need to understand drivers of engagement across platforms as well as those specific to their targeted demo. Identifying drivers and assigning value to each platform will better align expectations with campaign effectiveness.
The older the consumer, the more time spent watching television. Among adults 18-34, 39% of media consumption occurs on digital (e.g. smartphones, tablets and desktops), 15% on connected TVs (e.g. Apple TV, Roku, Google Chrome) versus 29% on live-TV and 17% on radio. In contrast, Adults 50+ spend 53% of their time on live-TV, 21% on digital, 17% on radio and 8% on connected-TVs. It’s no wonder traditional TV networks are clamoring to remain relevant and shifting to digital options such as HBO to go, CBS’ All Access and MTV’s Snapchat Channel.
The researchers found that blog posts and videos/podcasts are the second and third most effective types of content. Now, those are storytelling devices! Take, for instance, Frank and the Tower, a short film by REI that tells the story of Franks Sanders, a rock climbing guide who has ascended Devil’s Tower thousands of times over his long career. Sanders is a character in his own right. But for someone like me, who not only recently took up indoor rock climbing, but who also stood at the base of Devil’s Tower as a kid with binoculars in hand, the film really struck a chord. Who knows? Maybe one of the people I saw climbing the tower through my binoculars was Sanders. I think about this video all the time, especially when I’m thinking about which store I’m going to in order to buy more chalk for climbing.
In addition, the shift to mobile directly attributed to the increased use of smartphones to access news and the decreased use of desktops. Demographically, younger consumers prefer mobile for news access while older consumers look to desktop and tablet. Across multiple countries, over half (53%) reported that they use a smartphone to access news. Interestingly, consumers who report mainly using their smartphones to access news stories, do so by entering social media sites versus a branded website or app. Apps have become an impactful tool to send alerts and notifications to attract consumers and to bring them more regularly to the branded website.
The consumer adoption of ad blocking software is a most challenging problem for digital publishers, especially for those heavily dependent on advertising revenue. Of those that currently use an ad-blocker, the majority do so on a desktop with only about 8% do so on mobile. In addition, about one-third of consumers in Germany, UK, and the U.S. plan to install an ad-blocker on their smartphones in the next 12 months.


