For subscription-driven publishers, newsletters can be a valuable way of building relationships with potential paying readers. But it can be a challenge to effectively promote newsletters and justify the extra work required to create them. However, MIT Technology review has seen success with a portfolio of editorially-driven newsletters published across the week. Key to their growth strategy is effectively reusing the newsletter content online to drive sign-ups, and maximizing opportunities to promote the newsletters across all MIT activity.
“Once someone has signed up to our newsletters, they’re two or three times more likely to become a subscriber,” said Niall Firth, executive editor, newsroom at MIT Technology Review.
With newsletters forming a key part of the publication’s subscriber funnel, promotion and growth of these products is a priority. Here’s how MIT Technology review structures its newsletter portfolio and promotes sign-ups to begin building those vital reader relationships.
Using the editorial to go deeper
MIT Technology Review has a variety of editorial newsletters in their portfolio. The Download is a daily weekday newsletter that features short, snappy summaries of key stories. It also includes a quote of the day, links from around the internet, and a throwback to a feature story that was published during the last year.
MIT also offers a selection of weekly “beat” newsletters. AI newsletter The Algorithm publishes every Monday, led by AI and hardware reporter James O’Donnell. Energy and climate newsletter The Spark comes out every Wednesday, and The Checkup, focused on health and biotech news, is released on Thursdays. Editor in Chief Mat Honan then publishes The Debrief, an analysis of the biggest tech news story, every Friday.
In terms of editorial strategy, these newsletters begin with a full editorial piece of around 700 words, which can be used for scoops, analysis, or context around bigger stories. “These are written from scratch every week,” Firth explained. “[The writing] that goes in there is in there first, so if you sign up to a newsletter, you’ll get to read it before it appears anywhere else.”
The second half of these beat newsletters is used for other relevant links, news and bite-sized updates, as well as subscription upsells and event promotions.
Each beat newsletter is led by a named editor, as they find readers connect better with a person or expert. Editors are encouraged to be conversational. “They’re like your smart friend guiding you through [topics]. So, if something is complicated in the world of your beat, your reader can rely on them. They’re going to lay it all out to you and tell you what’s important, which bits you can ignore, what you should be aware of,” said Firth.
It also offers the opportunity to go behind the scenes in a way web-first articles don’t. Casey Crownhart, MIT Technology Review’s senior climate reporter and writer for The Spark newsletter was at the ARPA-E Energy Innovation Summit recently, a conference dedicated to energy technology. For the newsletter, she wrote about what it was like to be there, and the undercurrents around emerging technology and climate change. “The vibes were weird,” she reported, using a more explanatory and informal tone than would normally be used for an article.
Publishing newsletters as stories
One of the key drivers of MIT Technology’s newsletter growth strategy is effective use (and reuse) of the content. Although newsletter articles are written first and foremost for the inbox, they are then republished the following day as a story on MIT Technology’s website, with a note pointing out that newsletter subscribers saw the story first.
This achieves an often tricky balance between offering newsletter readers exclusive content. It offers an exclusive window to subscribers, yet allows MIT to promote articles to as wide a readership as possible.
“Once they’re on the site, they get treated and promoted like every other story,” Firth said. He also pointed out that sometimes these newsletter-first stories do as well as, or even better than, standard web-first pieces.
When newsletter articles are published online, they appear with multiple notes about originally being published as newsletters, with sign-up boxes to capture interested readers. This also provokes a bit of FOMO (fear of missing out), and highlights that the value of the newsletter is in being the first to get relevant news.
MIT’s newsletter-first strategy lets the editors go deeper on stories that have already been published, as well as smaller or more timely scoops. Firth explained that there may be a big story from earlier in the week with off-cuts or reporting that didn’t fit into the story, but can be used as a whole new story for the newsletter. “That does double-duty: It’s cool to read an interview with a researcher on a topic that only got a line in the main story but is worthy of a whole separate interview. But then it calls back to the main story, and all fits together,” he said.
Although newsletter stories contain multiple calls-to-action (CTAs) for the relevant newsletter, Firth also noted that contextual newsletter sign-up boxes are promoted on relevant stories throughout MIT Technology’s site. Energy stories will have a promotion for The Spark, AI stories for The Algorithm, and so on. This means site visitors are given visible and frequent opportunities to sign up to newsletters, even on a first visit.
Linking newsletter strategy with events
Another tactic which has seen success in driving audience growth is visible promotion of newsletters at MIT events. The publisher has a stable of large-scale conferences and focused gatherings, from their flagship EmTech emerging technologies summit to digital leadership “classroom,” Future Compute.
“At all of our events, we have these massive boards in the lobby of the event. They have QR codes for all the different newsletters, with a specific UTM so we know it came from that event for that newsletter,” Firth outlined.
He explained that both new event registrants or new subscribers to the brand get a dedicated email about the newsletters they can sign up to. For example, a registrant for their EmTech AI conference would also get an email from James O’Donnell, newsletter writer for The Algorithm, showcasing their weekly AI deep dive.
Relevant newsletters are also promoted at online events, including webinars and live streams.
Other growth tactics
Firth outlined a number of other strategies used to grow their newsletter audiences. MIT Technology Review has a hard paywall for around a third of the stories on the site. But for stories promoted on social media platforms, the team will offer access in return for signing up to a related newsletter.
“On Instagram, if we have a new big feature around AI, we do Instagram Stories where the ‘front page’ of the story would be the article, and the second page is a sign-up box to The Algorithm to get access to it,” said Firth.
The team has seen success using this tactic with some more surprising platforms like Reddit, too. Firth noted that Reddit attracts people who want to go particularly deep into various topics, rather than surface-level technology coverage; an audience their newsletters suit well.
Last year, the publisher experimented with exit intent popups – banners that appear when a user looks like they’re about to click off the page. Firth shared that these drove 4,000 new sign-ups over the test period last year. They are hoping to roll out a wider test of exit intent popups this year.
In October last year MIT launched a free six-week limited series newsletter, Intro to AI. Newsletter courses like this can be a good way of letting potential readers sample work without committing to a more regular newsletter. Each newsletter in the course takes the opportunity to promote the Algorithm.
Chief Executive Officer and publisher Elizabeth Bramson-Boudreau told A Media Operator that since launching, the course had attracted 17,000 subscribers with an average open rate of 57%. Now, the publisher is looking at other complementary areas to its regular beat newsletters, like healthcare.
MIT Technology review has also been experimenting with newsletter promotion swaps as part of its growth strategy. Axios and Semafor have been early partners for this, with newsletters exchanging ads for the other publication to attract interested audiences who are already engaged with newsletters.
Crucially, all newsletter promotions make it as simple as possible to sign up, with readers being asked for just their email address.
There’s no silver bullet or one tactic that will result in sustainable newsletter growth. MIT Technology Review’s approach is to ensure that beat newsletters are consistently promoted across relevant pieces online. Every opportunity is taken – from events to social stories – to funnel audiences into topical newsletters. It is this combined, holistic approach that fuels MIT’s success.