Engaging Gen Z is vital to the long-term stability of the news industry and to sustaining an informed public. A new Reuters Institute report distills research on people aged 18–24, tracking how their news habits and expectations have evolved. Drawing on 12 years of qualitative and quantitative data, the report shows how varied and complex young adults’ engagement with news has become and offers practical guidance for media leaders seeking to connect with the next generation.
Social platforms are the gateway to news for Gen Z
The research confirms that social and distributed environments dominate how young people encounter news. TikTok, Instagram, and YouTube now play a larger role than Facebook in news discovery. Only 14% of those aged 18–24 go directly to news sites, while 40% mainly access news through social media.
The implication is not simply about presence on these platforms, but about behavior within them. News organizations need to treat social platforms as a primary point of contact, which requires content designed for how those platforms function. That includes format, pacing, tone, and the expectation that users are encountering news alongside other types of content.
For young audiences, social platforms unavoidable points of entry. However, strategies that rely solely on driving traffic back to owned properties are less effective in engaging these audiences. The challenge is to use platforms to deliver great experiences independently, while creating clear pathways to direct engagement and monetization.
Format expansion requires deliberate choices
Young audiences are increasingly watching and listening to news, but this does not replace reading. Among those aged 18–24, 42% prefer to read news online, compared with 32% who prefer watching and 16% who prefer listening.
For publishers, this requires maintaining strong written coverage while also expanding into audiovisual formats. Short-form video, vertical formats, and platform-native storytelling are becoming standard expectations. These formats need to be developed as core editorial products rather than adaptations of existing content.
The report also points to the importance of presentation. Conversational tone, clear structure, and visual storytelling all contribute to whether content holds attention in competitive feeds.
Relevance and clarity drive news engagement for Gen Z
Many young people describe news as depressing, irrelevant, or difficult to follow. These perceptions contribute to avoidance, even though overall levels of news avoidance are similar across age groups.
This creates a clear editorial challenge. Coverage needs to be easier to navigate and more directly connected to everyday concerns. Approaches such as explainers, contextual framing, and “what it means” formats help reduce complexity. Including a mix of positive and negative stories can also address the perception that news is overwhelmingly negative.
Content priorities may also need to broaden. Younger audiences show greater interest in entertainment, wellness, science and technology, and practical information. Expanding coverage in these areas can increase relevance without displacing core reporting.
Personality-led content shapes connection
Reuters’ report highlights a shift toward personality-led content. Younger audiences often respond more strongly to individual voices than to institutional brands.
For publishers, this points to the need to invest in journalists as visible, distinct voices. Encouraging reporters to build followings, developing in-house creators, and collaborating with external creators can extend reach and deepen engagement. The emphasis is on credibility expressed through voice and perspective, not just brand identity.
Representation and trust require attention
Trust gaps between younger and older audiences are relatively small, and perceptions of fairness in news coverage are broadly similar. At the same time, younger people are more likely to feel underrepresented or treated less fairly, with this sentiment particularly strong among young women.
Addressing this requires changes in both staffing and engagement. Hiring more diverse journalists, creating youth advisory structures, and incorporating audience feedback into coverage can help close the gap between perception and intent.
AI is already part of the news experience
Young audiences are experimenting with artificial intelligence as a way to understand the news. Many are open to its use in journalism, particularly when it helps explain complex topics.
This creates an opportunity for publishers to develop AI-supported tools that improve information accessibility. Potential applications include personalized explainers, chat-based navigation, and features that break down complicated stories into more manageable parts.
Business models need flexibility
Lower brand loyalty and lower willingness to pay among Gen Z require a broader approach to revenue. Micro-subscriptions tied to specific interests, membership models built around community, and revenue from events or creator partnerships are all areas to explore.
The report also suggests that value may be tied less to access and more to participation and connection. This has implications for how products are structured and how audiences are engaged over time. Media companies must convert distributed attention into direct relationships, relevance, and sustainable revenue.
Younger audiences are not disengaged from news. They are engaging on terms shaped by the platforms, formats, and expectations that define their daily media use. For publishers, the challenge is to translate that engagement into something durable: relevance, trust, and direct relationships that extend beyond platform environments. Those that succeed will be better positioned to sustain both audience and business over time.
Teens have grown up in an always-on information environment. They scroll through feeds that mix news, entertainment, opinion, advertising, and misinformation. They live inside a swirl of voices that compete for their attention and reward reaction over clarity. As a result, today’s teens approach news with deep skepticism and strong emotion, according to a new report from the News Literacy Project.
The report underscores how valuable this audience is for news organizations and how important it is for news organizations to understand their expectations. The latest U.S. Census data shows 69.31 million Gen Z individuals living in the U.S., totaling more than 20% of the population. Their spending power is projected to reach $2.7 trillion in the next few years and as much as $12 trillion by 2030, according to NielsenIQ. However, this large and influential audience brings new challenges, interests, and expectations for the news media.
Negative impressions
The News Literacy Project report shows that teens hold overwhelmingly negative impressions of the news media. When researchers ask teens for a single word that describes news media today, 84% choose a negative one. The most common responses include “Fake,” “Crazy,” “Boring,” “Biased,” and “Sad.” A word cloud in the report fills with these terms, bold and unavoidable. Teens also describe the news environment as chaotic, overwhelming, inflammatory, and stressful. They form these views long before they develop steady news habits. They live in an information ecosystem that presents news as noise instead of a tool for understanding. They experience news as something that interrupts rather than one that informs.
Mixed views on journalists
Teens are also skeptical about journalists themselves. When teens think about what journalists do well, 37% offer a negative response. Many say journalists lie, deceive, exaggerate, or push an agenda. These reactions show how deeply teens mistrust the content they encounter. At the same time, teens also point to traits they admire about media pros. They highlight informing the public, uncovering the truth, and creating strong storytelling. The report suggests the mix of frustration and hope implies something deeper. They understand journalism as an ideal separate from the sloppy, crowded feeds they scroll through every day.
Teens want honesty, accuracy, and fairness
Teens care most about accuracy and honesty. When researchers ask how journalists could improve, teens focus first on getting the facts right. Their strongest cluster of feedback centers on truthfulness. They want reporting that includes multiple perspectives, explains the full story, and offers fairness and clarity. They want journalism that informs rather than inflames. Teens do not reject the idea of news; they challenge the versions they see most often.
Teens also express clear expectations for journalism. About 41% say honesty and factual accuracy matter most, and another 20% ask for less bias and stronger balance. When teens point to positive actions journalists take, they most often cite informing the public and uncovering the truth. Their expectations align closely with the strongest principles of standards-based journalism. They want reporters who demonstrate credibility, show their work, and respect their audience.
Confusion about journalism
The News Literacy Project also identifies widening confusion among teens about how journalism works. Many teens believe unethical actions take place far more often than standards-based practices. They believe journalists take photos or videos out of context, make up quotes, or give advertisers special treatment.
These beliefs have arisen from the information landscape teens navigate every day. They see content that looks like news but ignores journalistic standards. They see creators who chase attention through tactics that break the rules of credible reporting. Because teens encounter these blended forms of information nonstop, they often treat all content as equal and struggle to distinguish between reporting, entertainment, persuasion, and fabrication.
Teens signal what they need from news
The research reveals serious challenges, yet it also shows momentum. Teens hold the potential to become a significant new audience for news companies. They want reporting that treats them as thoughtful people who seek meaning, not noise.
They express frustration because they rarely see consistent standards in the content that reaches them. Their critiques point to gaps in clarity, confusion about information types, and constant exposure to low-quality or misleading content. Yet even as they voice these concerns, they show a clear appreciation for accuracy, balance, and reporting that earns their trust. Their expectations align with the core principles of credible journalism. This audience offers news organizations not just feedback, but a roadmap for building meaningful, lasting connections with a rising generation of news consumers.
But, unlike a number of other legacy social networks, the platform continues to go from strength to strength. Back in 2022, I argued on these pages that media companies need a dedicated YouTube strategy, a sentiment that remains equally relevant three years on.
Here are six reasons why many media companies need to reconsider the value they attach to YouTube, and six proven tactics to help maximize their impact and approach to the platform.
YouTube enjoys huge reach and engagement
According to the Business of Apps website, YouTube has more than 2.7 billion monthly active users. Over 238 million of these users are in the U.S., the StatsUp site notes. In terms of reach, that makes it either the biggest, or second largest, social network in the world, depending on your source. Either way, it’s a huge audience.
Lastly, engagement dwarves other social networks. “YouTube takes the lion’s share of … social media time,” commentsSimon Kemp, the Chief Analyst at DataReportal. “The world spends almost twice as much time using YouTube as it spends using the platform’s next nearest rival, TikTok.”
Despite this, many publishers continue to treat YouTube as an afterthought compared to shinier, newer, visual-oriented platforms like the aforementioned TikTok or Instagram.
Esra Dogramaci, a digital news executive and YouTube specialist, who has worked for international broadcasters including Al Jazeera, BBC, DW, and others, agrees. “News organizations [and] publishers should have always been paying attention to YouTube,” she told me. “We often forget that YouTube is the second biggest search engine, and [the] world’s largest video platform.”
It’s a core platform for reaching Gen Z and Gen Alpha
Efforts to more effectively engage younger audiences is a key goal for many media companies. It’s no surprise that YouTube can be a pivotal plank in these strategies. Afterall, as Rande Price, VP, Research at Digital Content Next, recently reflected, “prioritizing video formats that are concise, authentic, and visually native to social platforms is essential to reaching Gen Z.”
Data published at the end of last year found that more than seven in 10 Gen Z consumers (71%) discover new media content (such as music, podcasts, and TV series) through YouTube, only just behind social media as a whole (72%).
Moreover, 73% of U.S. teens aged 13-17 (a mix of Generation Z and Generation Alpha, a demographic born after 2010) say they use YouTube every day. According to insights from the Pew Research Center, that means YouTube is “the most widely used and visited platform” among this age group. That includes 15% who said that their use of the platform is “almost constant.”
Short-form video is growing in popularity
There are multiple ways to harness YouTube to attract younger audiences. As Price points out, “tone, pace, and relevance” are intrinsic to this. Those sentiments are applicable to all content on the platform, including YouTube Shorts, an area seeing considerable growth. Last month, Neal Mohan, YouTube’s CEO, revealed that “YouTube Shorts are now averaging over 200 billion daily views!”
That audience isn’t just Gen Z, although they are a significant share of Shorts consumers.
Publisher’s short video strategies therefore should encompass YouTube, as well as TikTok, and Reels on Facebook and Instagram. These formats can also encourage consumption of long-form video, as well as acting as their own, standalone, genre.
“YouTube Shorts is… the ‘take away’ version prior to the ‘dine in’ experience,” contends Dogramaci. She argues that Shorts can serve as a gateway to your main channel especially if it is fully optimized. (For tips on how to do this, read to the end of the article!)
“It appeals to younger audiences with short-form content,” she says, “provided that you’ve done all the housekeeping in terms of channel and video optimization.”
According to Edison, YouTube is the most popular service for listening to podcasts in the United States, ahead of Spotify and Apple. So, if content creators aren’t distributing their podcasts on YouTube, they are potentially missing out.
Furthermore, “YouTube is often the first place people go when looking for a new podcast,” the platform’s blog claimed earlier this year. To aid with this discovery, in May, the company began releasing a weekly chart of YouTube’s Top 100 podcast shows in the U.S.
And as the differentiation between video and audio content continues to blur, Gen Z is driving much of this trend, Edison found. Their research stated that this age group feels that “video provides a better understanding of context/tone through facial expressions and gestures,” and it also enables consumers to feel “more connected to the podcaster(s).”
It’s big on screens of all sizes
Although the smaller screen garners a considerable amount of YouTube consumption, the growth of connected TV’s (CTV) has also been pivotal in YouTube’s continued growth.
That said, the platform is at pains to point out that this isn’t the same as “the ‘old’ television,” pointing to Shorts (which are popular on TV, just ask my kids), live streams, podcasts, sports, and full shows, as part of the platform’s content mix.
Given these findings, in an age of investment in FAST channels (Free Ad-Supported Streaming Television) it’s a reminder that brands and media companies still need to factor YouTube into their video strategies. Its TV audience is simply too big to ignore.
YouTube matters to news consumers
The variety of content on YouTube, and its reputation as a source for entertainment, influencers, and User Generated Content (UGC) can mask its popularity as a platform for news and information. New data from the Digital News Report 2025 emphasizes this. Around a third of their global sample uses YouTube (30%) for news each week, just behind Facebook (36%). Given that weekly usage of YouTube for any purpose stood at 63% this is a high percentage of global digital news consumers using the platform for news.
Source: Slide 15 of Esra Dogramaci’s presentation (see below)
In major markets such as India, the use of YouTube for news stands at more than 50%, an important consideration for international news brands seeking to gain a foothold in the world’s most populous nation. Large news audiences on the platform can also be found in other major emerging markets such as Nigeria, South Korea, the Philippines, Indonesia, and Brazil.
Making inroads into these markets won’t necessarily be easy for traditional media brands, however, as much of the consumption is centered around what the Report authors refer to as “alternative media voices.” This category includes online influencers and personalities, independent journalists, as well as politicians who can go direct to audiences, by-passing traditional media gatekeepers.
Nevertheless, given concerns about misinformation on YouTube – and other social networks – there are opportunities for trusted news and media brands to meet user needs for news and information. And they are in a position to do so in a manner that also offers the credibility that audiences desire.
Conclusion
YouTube’s reach, variety of content offerings, and resonance with younger and news audiences mean that it is an essential distribution platform for publishers in 2025. Of course, it’s not without its challenges. Around 70% of content is algorithmically recommended, meaning that YouTube’s recommendation engine can divert viewers away from publisher channels to other creators. It can also be very difficult to drive traffic from the site back to your own properties.
Yet, YouTube’s size, versatility, and reach – especially with Gen Z and teens – make it hard to overlook. Whether your goal is audience growth, revenue diversification, or brand-building, a dedicated YouTube strategy will be a must for many content creators. Publishers who invest in understanding and leveraging YouTube’s evolving ecosystem will be best positioned to thrive in the digital content landscape; and the pivotal role YouTube plays in this space.
Bringing it all together: 6 essential tips to successfully implement a YouTube strategy
Esra Dogramaci has been leading teams innovating on YouTube for more than a decade. Her experience includes leading the BBC World Service YouTube channels, through to receiving a YouTube Innovation Grant in 2023. The grant enabled her to develop and iterate on YouTube Shorts, while working as the Managing Editor at SBS, one of Australia’s public broadcasters.
In June 2025, Esra presented a session on YouTube for Changer on behalf of the Google Digital News Initiative on YouTube for busy newsrooms. The presentation is here.
Based on that presentation and our conversation, here are six practical recommendations that will enable media companies to nail their presence on YouTube.
Ditch the “Archive” Mindset: Stop treating YouTube as a mere “archive or simple video upload mechanism,” she says. Many media companies with a broadcast arm fall into the trap of “cutting and pasting TV content onto YouTube.” This material “regularly fail[s] to perform because the audiences are different.”
Meet User Needs: Success on YouTube is “less about volume, and more about understanding your audience and curating an offering that will resonate with them,” Dogramaci advises.
She highlights how former Vox producers Cleo Abram and Johnny Harris use YouTube to illustrate this. They “upload once or a few times a month and their videos will typically perform better” because “they know their audience, so they can engineer their content to perform.”
Presented in a style that “is a far cry from the buttoned down presenter reading your evening TV news bulletin,” their work remains substantial and substantive. It’s not dumbed down and connects with audiences by explaining “why this matters,” or “why you should know,” or “why this affects you.”
Prioritizing the Right Metrics: Don’t get fixated on views alone. “A view can be one second, it can be 10 minutes, it can be the same person watching a clip over and over again.” Instead, Dogramaci advises that the most important performance indicators on YouTube are watch time, subscribers, and active subscribers.
Watch time, representing the “actual amount of content consumed,” is crucial; “the more the better,” as it signals resonance and makes your video more likely to be surfaced.” Think of subscribers as your “loyal fans,” she suggests.
Engineer Every Video for Peak Performance: This means obsessing over the thumbnail, a “shop window” that must entice viewers. Your headline must be catchy, and accurate, supported by keywords, tags, and accurate video descriptions. A great banner, custom URL, and content organized into playlists, are also vital for success.
Embrace Niche and New Formats: The “best performing channels are those that know their audience and don’t try to be everything to everyone.” Even big broadcasters might see that their best-performing content is focused on niches. This content, like Deutsche Welle’s “dress code” series, can be evergreen. In contrast to broadcast, “YouTube content [often] has a much longer shelf life,” Dogramaci says.
Implement Continuous Improvement Don’t just upload and forget. Dogramaci recommends bringing different YouTube teams and channels together to learn from each other. By sharing best practices, Dogramaci helped oversee growth at 20 BBC YouTube channels, akin to “the biggest growth of any off-platform product in those years (300% in watch time and 550% in subscribers).”
In applying these principles, media leaders should avoid simply piling more work onto busy teams. “The bottom line is… always about doing less, just doing it better,” she says.
In a digital environment where information moves quickly and influencers often shape public opinion it can seem like Gen Z is turning away from traditional journalism. But young people continue to seek credible, professional news, especially when stories are significant or hit close to home. At Owasso High School in Oklahoma, students did just that following the unexpected death of a classmate. Despite false or misleading posts circulating online, many actively sought accurate information and turned to reliable news sources that they felt they could trust.
News literacy advocate Hannah Covington highlights this behavior in an article detailing her conversations with teens about conspiracy theories. Sixteen-year-old Andie Murphy, for example, deleted Instagram over concerns about AI-driven data collection. Once a regular consumer of influencer content, she now checks multiple professional outlets before accepting information as accurate. “I just couldn’t trust what I was seeing anymore,” she said. Her shift reflects a broader change in how Gen Z engages with news.
Recent 2025 studies reinforce this news trust trend
Research from Raptive supports this noted shift in Gen Z’s relationship with news and information. Their study finds that 49% of Gen Z actively verify online information by checking trusted, credible sources, while 55% say they trust content from established experts over influencers or peer posts. Notably, 39% view social platforms as less credible compared to open-web sources. These findings reflect a generation that is not only skeptical, but also intentional in its pursuit of accurate information.
According to the Poynter Institute, while teens may not frequently use dedicated news apps, they actively seek out reliable sources like CNN and the Associated Press during moments of uncertainty. About 20% of surveyed adolescents say they encounter fake news daily. However, many report that they turn to trusted news outlets when crises hit.
Similarly, Common Sense Media found that teens are increasingly wary of digital content, especially AI-generated material. In its 2025 research, teens express deep skepticism toward manipulated images and videos, with one respondent noting, “I already doubt everything I read online.” This mistrust is driving more teens toward professional journalism for verification and reassurance.
Peer fact-checking reinforces news habits
Covington’s reporting also highlights how peer influence reinforces this fact-checking culture. In school libraries and hallways, students openly challenge each other around misinformation. These real-time corrections help shape a community that values accuracy and critical thinking. For Gen Z, information vetting is becoming a social skill.
While teens may not engage with mainstream media daily, they don’t dismiss it. Covington’s interviews confirm that students return to professional news brands when a story feels urgent or emotionally charged. “If it’s big enough, I’ll check real news sites,” one student explained. That behavior underscores an important truth: for Gen Z, trust in established news sources and journalism often reactivates in moments of crisis.
This pattern aligns with Common Sense Media’s findings, which note that teens are eager for tools that help them navigate digital uncertainty. While skepticism runs high, so does the demand for guidance. Likewise, Poynter’s research shows that even teens regularly exposed to misinformation seek clarity from reputable sources during confusing or high-stakes events.
Gen Z’s relationship with news is complex but far from disengaged. They are critical of what they see, cautious about interpreting it, and selective in who they trust. When news matters, especially during confusion, fear, or grief, they turn to professional journalism for clarity. Their behavior suggests a desire not just for content, but for credibility. In a noisy and uncertain information landscape, Gen Z continues to seek out trustworthy news.
Young audiences are reshaping the American media landscape. In the United States, over half (54%) of 18–24-year-olds now cite social media and video networks as their main source of news, surpassing both television (50%) and news websites or apps (48%) for the first time. Among 18–49-year-olds, only 34% name social or video platforms as their primary news source, and that number drops to just 18% for those aged 55 and older. Meanwhile, 61% of older adults still rely on television.
This generational divide marks a dramatic shift in how Gen Z accesses information, driven less by traditional brand loyalty and more by personality, convenience, and platform-native content. For digital media leaders focused on long-term sustainability, understanding these behaviors is critical to developing meaningful engagement strategies.
Research signals a strategic inflection point
Reuters Institute’s Digital News Report 2025 offers a detailed look at generational dynamics in news consumption and preferences. The data shows that young Americans increasingly discover news through influencers and podcasters. Twenty-two percent of respondents under 35 reported encountering news via Joe Rogan in the last week. These audiences over-index on video platforms like YouTube and TikTok, where personality-driven content outpaces institutional journalism in both reach and resonance. To address this preference, the report encourages journalists to use their authentic voices to initiate direct engagement through video storytelling on social media platforms.
Creators, not channels
Social platforms now play a central role in Gen Z’s news discovery. Reuters’ report finds that Gen Z consumers in the U.S. are turning toward creators who blend news with humor, commentary, or lifestyle content. Figures like Brian Tyler Cohen and Megyn Kelly attract strong attention from younger audiences and show that Gen Z places trust in personal relevance. Among U.S. 18–24-year-olds, traditional news websites and apps rank fourth in importance behind social video, TV, and podcasts.
This shift is not simply about platform, but about form. Video continues to gain ground as the preferred way of consuming news, particularly among Gen Z. In the U.S., news video consumption is at 72% in 2025 for all U.S. adults from 55% in 2021. Much of this growth happens on third-party platforms like YouTube, TikTok, and Instagram, not on news websites. Prioritizing video formats that are concise, authentic, and visually native to social platforms is essential to reaching Gen Z. These elements form the core of the Gen Z playbook for tone, pace, and relevance in news consumption.
DCN’s recent research, How Gen Z & Gen Y Are Redefining Video Engagement, reinforces these findings with first-party behavioral data. The study shows that Gen Z strongly prefers video that is purposeful, short-form, and mobile-native—and that attention is earned, not assumed. Their engagement habits mirror the Reuters data: trust, relevance, and entertainment value must converge, particularly on platforms where news must compete with a broad spectrum of content. Together, these reports confirm that journalists who attract younger audiences must match their editorial voice with platform-appropriate formats, both in feed and in mindset.
Podcasts and personal connection
Audio is also proving a powerful entry point. The report shows that 15% of Americans now consume news podcasts weekly. These podcasts increasingly appear as videos, giving publishers a dual-platform opportunity to repurpose content across YouTube and TikTok. For Gen Z, podcasts provide a sense of intimacy and connection, qualities that traditional news outlets often find hard to convey.
AI and news personalization on the rise
Because of the way in which young people seek out news (particularly in the era of AI-agents and search), personalization is becoming a focal point. This isn’t simply about novelty; it’s very much about functionality. The report points out that young audiences respond to tools that help them summarize, translate, and interact with news on their own terms.
Gen Z turns to the news they trust
Despite a fragmented information ecosystem, the report reveals that Gen Z still values accuracy and verification. When asked where they go to check if something might be false, young people are still likely to name trusted news brands, especially public service media. They are less likely to rely on social media, AI chatbots, or peer comments when verifying information. This underscores an important point: trusted brands did not disappear. However, many media brands need to be reintroduced in formats that fit Gen Z’s media habits to become a regular part of their information diet.
Gen Z’s relationship with news reflects a deeper shift in how trust, relevance, and engagement are earned today. Their preferences include short-form video, podcasts, creators, and AI-powered tools. These choices are not a rejection of journalism but a reimagining of how it fits into their lives. This generation still values core principles like accuracy and verification. They simply expect those values to show up in formats that feel personal, accessible, and native to their platforms.
At some point in 2020, accelerated by the pandemic and the kids using endless hours of TikTok scrolling as a coping mechanism, short-form video surged into a major part of modern media consumption. Even for those of us who grew up on cable TV and later binged on Netflix, Gen Z is reshaping how we discover, consume, and engage with video content. Younger audiences have turned scrollable, snackable video into something so much more satisfying than a Quibi; it’s now a cultural mainstay.
That’s the wake-up call from our latest DCN research, Decoding Video Content Engagement: Gen Z & Gen Y in Focus, a two-part study conducted with Magid. We launched the project last year with in-depth, hour-long qualitative interviews to get a baseline on the latest language and media mindset of younger audiences. We then took a quantitative dive into what we now see as a landmark report for DCN and its member companies. To be clear: the numbers don’t just hint at a subtle shift. They chart a generational rewrite of what video means and what audiences expect it to do.
The headline? They don’t watch. They participate.
Simply put, video is no longer a passive experience characterized by a surge of short-form experiences on social platforms. Our research shows that 92% of Gen Z interacts with video on social platforms at least once a week – liking, commenting, remixing and sharing. But even more striking, nearly two-thirds (64%) of teens aged 13–17 create and post original video content weekly. Notably, this statistic drops materially to 40% for ages 18-22 (the back half of Gen Z). That’s a clarion call for those seeking to understand the expectations of the next wave of digital natives and why we labeled them “The Creator Generation” in this report.
For the youngest Gen Z users, “watching” isn’t a lean back experience. It’s a ticket to creative expression. Video isn’t something they just watch. It’s something they do. This dynamic is upending the traditional hierarchies of content and control. The line between viewer and creator is fading and with it, many of the historic relationships between storytelling, advertising, and brands.
Creators are the new gatekeepers
In the past, a media brand’s value lived in logo recognition and distribution demand. Today, particularly with the youngest audiences, it’s more likely to live in the hands of creators with cultural credibility and fluency. These individual creators are now the benchmark: remarkably they beat out all other creator types in being perceived as more creative, entertaining, interesting, and informative.
These creators are not the typical influencers posting their user-generated content to make a paycheck. They are micro media empires of all backgrounds. And they’re setting the tone for what today’s audience deems engaging, real, and worth watching. All of this accumulates in more trust.
And that trust gap is telling. While 88% of younger audiences trust friends, family, and creators, traditional brands fall significantly behind even though they’re visible. Yes, 93% of Gen Z still says they often see brand content. But awareness isn’t the same as engagement. And in a world where users can scroll past your video in a second (with a paltry three seconds being the magical sweet spot for nearly half of the young users in the research), that difference can be everything.
Authenticity isn’t a bonus – it’s the baseline
If you’re still investing in glossy, highly produced videos that feel like they came from a corporate studio instead of an actual human being – stop. The bar has moved. Individual creators are not major media brands. Think about it: People are flawed. In a world where the individual creator is more trusted, entertaining and engaging, a perfectly pressed and buttoned up production will not resonate like a rumpled shirt and bit of bedhead.
Authenticity is the baseline. When asked what they value most in video content, Gen Z chose originality, honesty, and authenticity far ahead of production value or polish. This generation can smell marketing a mile away and they’ll scroll right past it – teaching the algorithm you aren’t worth their precious time.
Instead, they want content that reflects them: unfiltered, participatory, and emotionally resonant. Think behind-the-scenes looks, first-person storytelling, raw filming, and creator collaborations that feel like a natural fit rather than transactional development deal.
So, what should media companies do?
We know the stakes are high. Premium publishers – many of whom DCN proudly represents – are once again navigating a digital ecosystem shaped by generational shifts, platform upheaval, and algorithmic opacity described to our researchers innocently as “TikTok magic.” However, this moment is also an opportunity.
Here’s how media brands can strategically respond:
1. Design for engagement, not impressions
Simply showing up isn’t enough anymore. Content needs to invite participation. Whether it’s Q&As, remixable challenges, or comment-driven formats, the most successful brands treat viewers like collaborators, not consumers.
2. Co-create with cultural insiders
Want to build trust and relevance? Partner with the creators your audience already respects. Not as brand spokespeople, but as co-storytellers. This isn’t about inserting your brand into youth culture. It’s about amplifying voices that already move your audience.
3. Reimagine platform strategy
TikTok is not YouTube. Instagram is certainly not Facebook (even if it’s the same parent company). And your content shouldn’t be a one-size-fits-all proposition. Create native video strategies that reflect the tone, pacing, and expectations of each platform. If you can’t do it everywhere at once in ways that resonate on each platform then pick your platform(s) of choice based on your content, audience and opportunity.
4. Lead with values – and humanity
Gen Z and Gen Y want entertainment. But they also care about who is behind the content. Our research confirms that younger users reward brands that are transparent, socially aware, and human. If your brand voice on social sounds like it was built by a committee, it’s time to revisit the script.
5. Build with the “SHARES” formula
If you want engagement, your video content should tap at least one of the six drivers identified by our DCN research team. Our SHARES formula – which includes Storytelling, Humor, Authenticity, Raw, Engagement, and Surprise – isn’t merely a checklist. It’s a roadmap for emotional connection and engagement.
The future Is participatory
The question isn’t whether Gen Z and Gen Y will continue to redefine video. They already have. The question is whether the larger media industry will listen.
At DCN, we believe that high-quality, trusted content is more important than ever to the future. But trust now resides in how and where you show up, not just what you say. If media brands want to stay relevant, we must not only reflect the values of these generations. We must also create space for them to shape the stories themselves.
Premium media brands like our DCN members have a powerful edge: credibility, creativity, and a direct relationship with their audiences. But competing in this new era of short-form video requires humility, agility, and a willingness to let go of legacy thinking.
Gen Z and Gen Y aren’t just watching video content—they’re rewriting the rules of engagement. That’s the big wake-up call from DCN’s latest exclusive study for our members, Decoding Video Content Engagement: Gen Z & Gen Y in Focus.
Focused on how younger audiences interact with video across YouTube, TikTok, Instagram, Snapchat, Facebook, and X, the research reveals a seismic shift in behavior. “They don’t just watch — they engage,” the report states. This highlights how younger generations like, comment, and co-create instead of being content to passively consume. For media brands, the report offers essential intelligence that profoundly impacts the future of video strategy and audience growth.
Key research findings
DCN’s study delivers a detailed breakdown of how Gen Z and Gen Y engage across platforms, what content and creators they connect with, and how media brands can build relevance in a fragmented, fast-paced digital landscape. Among the key findings:
Younger audiences scroll fast, but they stay for authenticity. The three-second rule rules everything: Bold visuals, compelling storytelling, and authenticity are essential from frame one.
Creators are brands. Independent creators aren’t just influencers—they’re media ecosystems.
YouTube, TikTok, and Instagram lead the pack. While Facebook maintains its hold on older millennials, TikTok has Gen Z’s full attention. YouTube is the universal middle ground, but each platform demands a unique approach and longer-form content.
New rules of engagement
This research unpacks the new rules of engagement in the video landscape, analyzing everything from platform behavior to creator trust and brand perception.
Viewing behavior redefined
Gen Z and Gen Y don’t passively “watch.” They like, comment, remix, and participate. Brands that encourage interaction win their attention.
Creators are the new kingmakers
Independent creators aren’t just more trusted than traditional media, they’re setting the bar for what’s entertaining, authentic, and engaging.
Platform wars
TikTok dominates Gen Z, while Gen Y still lingers on Facebook. YouTube offers depth; Instagram delivers instant hits. Understanding this split is critical.
Vertical video power
Whether it’s News, Sports, Lifestyle, or Entertainment, content verticals play out differently across platforms and generations.
Strategic framework for media brands
“The research shows the mission hasn’t changed: build trust through quality media. But the playbook? It’s being blown up and rewritten by Gen Z,” observes DCN CEO Jason Kint. He points out that “This generation doesn’t just expect content to be authentic and human, they demand it as a price of entry or will scroll right by you. If your video strategy still feels like it was made for TV, you’re already losing. Brands will need to catch up or get left behind.”
To that end, DCN’s research report goes beyond the “what” and delivers the “how.” It identifies clear, actionable strategies for media companies to thrive:
Lead with interactivity
Brands must create video content with participation in mind—think remixable content, Q&As, duets, and challenges.
Prioritize authenticity
In a world where the raw and real outperform the overly produced, brands must sound human and feel genuine to build trust.
Embrace co-creation
Younger audiences want to participate in the content, not just watch it. Partner with creators who have cultural currency and credibility.
Use the right platform for the right story
A one-size-fits-all video strategy is no longer viable. TikTok, Instagram, YouTube, and Facebook all deliver value differently—and DCN’s data shows how to play to each strength.
For this generation, video isn’t just something to watch, it’s something to do. Engagement, co-creation, and alignment with values like authenticity and cultural fluency are increasingly central to how content is received and shared.
The full research report is available to DCN members only. Register to or login to download (on desktop see top right corner of page, on mobile the top center). Download buttons will appear at the top and bottom of the page.
While we’ve seen shifts in consumer behavior over the past few years, they are now happening at an accelerated pace, which impacts those in the media and video entertainment sectors. Younger consumers, in particular, are moving away from traditional pay TV subscriptions in favor of streaming services, social platforms, and gaming. The rise of short-form, algorithm-driven videos offers an endless supply of free content that keeps users engaged for hours. These platforms excel in curating and promoting personalized experiences through AI and recommendation algorithms.
Thus, it won’t come as a big surprise that social platforms now account for more than half of U.S. ad spending, which positions them as major competitors to traditional media outlets. According to Deloitte’s Digital Media Trends 2025 Report, social platforms have become the new center of gravity in media, capturing both consumer attention and advertising dollars.
The report highlights that younger generations, especially Gen Z and millennials, are likely to cancel their cable subscriptions, citing high costs and frustration with the volume of ads. With cable bills averaging $125 per month, the appeal of traditional TV services is fading. For younger viewers, free content on social media and affordable, ad-supported streaming services provides a more cost-effective alternative to pricey cable packages.
As a result, pay TV subscriptions are declining steadily, dropping from 63% to 49% of U.S. households over the past three years. SVOD services now offer a wider range of options, including live sports, which once was a driving force for much of the pay TV market. Additionally, many users turn to social media for news and sports highlights, further eroding the traditional TV audience. consumer media habits include
Advertising landscape
With advanced ad tech and data analytics, social platforms dominate the global ad market. Deloitte’s research shows that ads on social media are more likely to influence Gen Z and millennials than ads on traditional TV or streaming services. The younger generations appreciate the relevancy and personalization of social media advertising. By comparison, ads on traditional media feel more intrusive and less targeted, which diminishes their effectiveness.
For traditional media companies, these trends present a significant challenge. Studios and streaming services increasingly turn to ad-supported subscription tiers to lower costs and attract a wider audience. However, these services still face an uphill battle in attracting advertisers away from the social platforms that dominate the digital ad space. The advertising capabilities of social platforms are advanced, as they leverage sophisticated algorithms and AI to target specific audience segments with highly relevant ads.
Streaming services
While streaming video services offer consumers a wealth of content, they have their own set of challenges. Rising subscription costs are creating dissatisfaction among users. The research shows that 41% of consumers feel that the content available on SVOD services is no longer worth their price. This is particularly evident as streaming costs rise—on average, SVOD subscribers pay $69 per month, a 13% increase from the previous year. Many consumers, especially Gen Z and millennials, cancel services and jump from one streaming provider to the next in search of better value.
Moreover, the advertising-supported tiers of SVOD services have become a crucial part of many companies’ strategies to lower subscription costs while generating revenue. However, this model comes with trade-offs. While 54% of SVOD users say they subscribe to at least one ad-supported service, many express frustrations with the volume of ads. To compete, media companies must find a price point that works for consumers while balancing the needs of advertisers and content creators.
Content creator connection
Content creators have become a central force in the media landscape. Social platforms offer a new generation of influencers whose content drives engagement and shapes consumer behavior. For younger generations, creators are now as influential as traditional TV stars and movie actors. In fact, many consumers report feeling a stronger personal connection to their favorite creators than to the personalities they see on traditional TV. This trend is fueling the growth of social media platforms as major entertainment hubs.
This shift represents an opportunity to tap into the growing creator economy. By leveraging social media, media brands can engage audiences in new ways and tap into the influence and authenticity that creators bring to the table.
As social platforms and content creators continue to dominate the entertainment landscape, traditional media companies must reevaluate their content strategies and business models. The merging of social platforms, creators, and on-demand services is reshaping the media’s core. Media companies will need to adapt to the changing demands of consumers, who now expect more from their entertainment experiences.
Gen Z is rewriting the digital playbook, setting new standards for content discovery, engagement, and consumption. This generation is social-first, always on, and hyper-connected, and the details are outlined in Gen Z Culture Decoded, a new research report that I co-led with Mary Ann Halford of Halford Media Advisory.
Our study revealed that 71% of Gen Z consumers turn to social platforms and YouTube as their primary discovery hubs. This deeply impacts their entertainment choices across TV shows, sports, podcasts, and more.
At a time when capturing attention and loyalty is more complex than ever, Mary Ann and I designed this study hoping to understand Gen Z better ourselves and to provide a roadmap for brands, creators, and advertisers looking to connect with this influential demographic. We surveyed 2,000 U.S.-based Gen Z respondents (ages 16-27) in a study conducted by Toluna in December 2024 and January 2025, with key input from QuickPlay and Swerve Sports executives.
Key takeaways from Gen Z Culture Decoded
Social media dominates: At least 74% of Gen Z consumers engage with social media at any time of day.
Hyper-connectivity defines behavior: On average, Gen Z participates in seven different digital activities daily, with the number rising to eight in the early evening.
Viewing habits shift throughout the day:
Video consumption increases steadily, peaking in the evening.
Sports and gaming peak in the evening.
Music, audiobooks, and podcasts see higher engagement in the afternoon and evening.
Radio and news updates are most popular in the morning.
Comedy is king: Across entertainment platforms, comedy emerges as the #1 genre, influencing both content creation and advertising.
Short-form and vertical video formats are ascendant:
81% of Gen Z video viewers said they watch videos in vertical format weekly.
79% of Gen Z users indicated that a “shorts” feature would increase their engagement with a streaming service.
What this means for the future of digital engagement
We found that, for marketers, advertisers, and media strategists, winning Gen Z’s attention requires a multi-platform, video-driven, and socially integrated approach.
Our research points to opportunities for media companies to engage audiences on their own platforms with formats adapted from social platform norms, such as vertical video and short-form video with text on screen. The platforms of these media companies – from Hulu to Peacock to Netflix – currently primarily focus on long-form and horizontal video.
Our partners weigh in
Gen Z Culture Decoded aimed to provide a roadmap for connection and relevance. We and our research partners knew that Gen Z habits and preferences would differ from older generations. It is clear that breaking through to this savvy and surprising generation will require unprecedented levels of agility and investment in new skills and tools.
Halford said the research shows a clear pathway for streamers to reclaim engagement lost to social platforms: “While social media and YouTube are the starting points for Gen Z content discovery, their consumption patterns are complex and sometimes surprising. The demand for integrated short-form content experiences is undeniable.”
Quickplay Co-Founder and CBO Paul Pastor said it confirmed what he has seen among the Gen Z demographic: “Gen Z demands short-form, engaging content across all platforms, and it’s where and how they discover new content. They are a hyper-connected generation that expects content to be readily available, personalized, and easily digestible.”
Understanding how Gen Z’s attitudes and behaviours differ from other generations is essential, said Jasen Holness, EVP Commercial Strategy, Toluna. “This research provides a practical blueprint.”
A deep dive into Gen Z’s digital universe
Gen Z Culture Decodedcovered over 60 key questions, exploring topics such as: content discovery, YouTube consumption trends, news consumption, advertising preferences and more. We explored how Gen Z is reshaping media engagement and connection by examining cultural interests, habits, and preferences, looking for deeper understanding of what meaningful interactions look like.
We all know that Gen Z has a digital first mindset. However, they consume content differently than other digital first audience groups, and it is critical to understand how these different consumption habits impact brand perception, trust and loyalty. With the insights from this study, we hope to enable media leaders, brands and advertisers to better find Gen Z and to satisfy their expectations now and as they grow into adulthood.
Gen Z gets a bad rap from the news industry. Whether it’s news avoidance, the refusal to pay, or the rise in following news influencers rather than media organizations, myriad issues make it challenging for publishers to build relationships with younger audiences. Yet young audiences will pay for products that add value to their lives.
The belief that younger audiences will engage – and even pay – for media products drove the foundation of Youthquake. Danuta Breguła, MD for Paid Products at Ringier Axel Springer Polska and Liesbeth Nizet, Head of Future Audiences Monetization at Mediahuis nv are the people behind the Substack publication that focuses on how publishers can connect with young people.
Crucially, it’s no longer the case that young people will simply “grow into” paying for news as they get older and have more disposable income. Nizet explained that this is a change that she’s seen over the 15 years she’s worked in journalism. “News is not a destination any more,” she observed. “[Young people] consume news between all the other cool things. That’s why platforms are really interesting for them, because they give you news, but also all the other stuff.”
Although the push to go directly to a news app or site may be lower, Nizet believes that younger audiences can be persuaded to pay for news. That belief drives her work every day at Mediahuis.
“You see that young people want to pay for a new skin in Fortnite, or something on Roblox, or a nice feature on Airbnb for example, because it inspires them, or triggers them,” she explained. “Why aren’t we able to find what triggers them [to pay] for something as important as independent journalism?”
Thinking beyond the article
One issue Nizet highlighted is that many news organizations still think in text and image. Even video on news sites is usually landscape with a clumsy play experience. “It’s not the experience that they have on other platforms, and there is really some space for us,” she emphasized.
Short-form video — in portrait for mobile viewing – is the preferred consumption format for 61% of Gen Z and young millennial consumers surveyed by the Reuters Institute. Short-form text was the next most popular (40%), with long-form text ranking third in young audiences’ preferences (32%).
One example is looking at explainer videos which perform well for creators and influencers. News brands are ideally placed to do well from these, but Nizet said that this requires journalists showing their faces. To engage young news audiences, “we need to show our vulnerability,” she outlined. “We need to show how much effort it is to create a really good article, that it’s not just some piece of content like an influencer unboxing something.”
Nizet pointed to Danish news publisher Zetland as an example of offering alternative formats. Zetland identified that many of its readers wanted to get an update on their commute, and didn’t necessarily want to be looking into their screens. They invested in building an audio app with journalists reading out their stories. Now, 80% of their audience consume the news that way, and 45% of their subscribers are in their 20s and 30s.
Building trust off-platform
As well as innovating around publishers’ own platform experiences, there is value in investing in a presence wherever younger people are, in order to build those relationships. French daily newsbrand Le Monde told Press Gazette that investing in content for primarily Snapchat, TikTok and YouTube had helped initiate relationships with new audiences, who they then saw become paying subscribers after two or three years.
Nizet noted that although the end goal of being visible on social media should be to tease audiences back to publishers’ own work, there is a bigger role at play. “We can show them [on social] what our journalism looks like, how trustworthy it is, how we show different perspectives, and how we make content that is relatable to their world,” she said. “That is what will make them pay for it.”
“They don’t want to pay for some instance that is preaching to them how they need to live their lives. That is often what we still have in traditional media: we are going to tell you how the world is, and how you should think. It worked for other generations, but it doesn’t work for [young people].”
Although younger audiences are more likely to turn to social media for news, they are also very distrustful of the information they find on it. A Gen Z Report from Oliver Wyman Forum & TNM found that Gen Z are almost twice as likely to fact-check news, but also that they trust people like them 2x as much as “mainstream” news outlets.
Another opportunity social platforms present publishers is the ability to engage and interact with young news audiences. This isn’t a new phenomenon, of course. Nizet noted that older generations also comment and read what others are saying with as much interest as the original content.
“We are not just senders, but we act like senders,” Nizet explained. “We see platforms as traffic drivers. But a platform can do so much more than just traffic building. It’s about building trust and engagement, and letting people get to know your journalism.”
Crucially, this requires a re-adjustment of who publishers assess as their competitors. “We’re not competing against [traditional] media any more,” Nizet pointed out. “We are competing against cat movies, and influencer drama… that is the real competition.”
There is a balance to be struck between investing in building audiences on platforms publishers have little control over, and showcasing work to build trust. Nizet draws a clear distinction in her work at Mediahuis. Off-platform is the hook, where the question should be how journalism can be showcased and trust can be build. On-platform is about the reward, the value, the exclusivity and the community.
Looking outside publishing for inspiration
However successful individual publishers might be at attracting younger audiences, Nizet believes that real change will come from looking outside the industry at what works in other areas. This is the focus of her and Breguła’s Youthquake newsletter, and a report on How publishers can grow with today’s youth.
“We really want to go beyond the obvious things. So for example how Taylor Swift or Red Bull can help us understand and monetize younger people,” Nizet said. “There’s also a link between content creators, influencers and news brands…which could offer you a totally different perspective as a journalist than what you are used to, and it can be so enriching.”
It’s a sentiment that Zetland CEO Tav Klitgaard echoed to The Publisher Podcast this week. “The product has to be much better,” he said, referring to news sites and apps. “You have to compete with Spotify and Instagram. You shouldn’t compete with a legacy print paper, and it seems like a lot of people in the media industry are still believing that’s [who] you need to compete with, which is just totally wrong. You need to compete with YouTube.”
A shift in thinking to engage young news audiences
Nizet is optimistic that publishers can build a relationship with younger audiences, even a paying one. She pointed out that there will always be a need for news, and that there is a lot of opportunity for those who can think outside the box.
Crucially, the answer to these challenges won’t come from the way publishers are used to doing things right now. “We need to shift how we think,” Nizet emphasized. “We don’t control the internet… but we can see how we can adapt to it in formats that [young people] like, and stories that they like and feel relatable.
“At some point, they will pay for it. I don’t mean when they are 30 or 35, I mean at the moment that they are feeling the value that we can offer them.”
Building a relationship where that value becomes evident to Gen Z is not a quick task. Strategies put in place now will take years to pay off, as with the example of Le Monde on social media. But it is a vital job that news publishers need to actively be planning for, if they want young audiences to pay for news in the future.
The news may have started as a print business, but over time, it’s morphed into television, radio, and all things digital. In fact, The New York Times derived more than 66% of its subscription revenue from digital subscribers in 2023; up from just 38% five years earlier.
It’s clear that the news industry has already made strides in adapting to this ever-changing landscape, but what remains unknown is how it will be able to continue catering to social media-focused Generation Z. The traditional news industry as it was once known no longer exists and shifts in consumer behavior continue to accelerate. Thus, news organizations’ future success is rooted in their ability to reach younger generations.
The high cost of news
In the past, the news could more readily gain viewers and readers because of lower costs. In the 1830s, for example, the penny press enabled newspapers to cost one cent, making them accessible to everyone.
Yet, as time has passed, print newspapers have become incredibly expensive, which is a substantial barrier to modern-day news consumption. In 2019, a seven-day print subscription to The New York Times added up to more than $1,000 per year in parts of the U.S., a Boston Globe subscription cost about $750, and a Washington Post subscription cost about $650.
Trust factors
Another barrier the news industry has faced when trying to connect with young audiences is a lack of trust. Although the news is more regulated now, the number of Americans with a “great deal” of trust in mass media tanked from 72% in 1976 to 31% in 2024, as shown in the below graph. This is compounded by the growing reality that audiences trust inflencers more than media brands.
Graph created by author based on revenue found on annual reports of The New York Times and Fox.
These staggering numbers are not to say that a handful of major news organizations haven’t done well financially over the last few years, though. Both Fox and The New York Times, for example, have seen steady increases in revenue.
Although major news companies have implemented several measures aimed at younger generations and experienced modest audience growth, the lack of engagement remains a significant concern. That’s because more and more young adults are turning to influencers for their news. In fact, nearly 40% of American adults under the age of 30 say they regularly get their news from social media platforms.
Strategies for engaging young audiences
To appeal to Generation Z, news organizations must shift their current tactics to align with the interests of younger audiences. That means changing how and where they are disseminating information and finding new ways to be engaging, whether it’s through social media, podcasts, or influencers. Gen Z’s changing of the news landscape also sends a critical message to media organizations, which is that adapting is the only way to stay relevant.
Graph created by author. Data from Gallup
Work with news sources they already trust
To attract and engage younger audiences, it is crucial that news outlets actively work with young voices, such as influencers and podcasters. Given that 61% of Generation Z and millennials trust content creators, as shown in a survey by business intelligence firm Morning Consult, their voices are critical.
Having popular social media personalities who make news-related content interview journalists
could extend these influencers’ trust to media brands. This is because using an outside source who has already garnered trust with their viewers could help make the associated news brand appear more credible. Since the ideal way to reach Generation Z is through authenticity, it is best to go directly to the people they find most authentic: content creators.
Podcasts are another popular commodity, especially among Gen Z; 47% of the generation are monthly podcast listeners. They’ve become so popular that they are now powerful vehicles for campaigning in the political world. With Vice President Kamala Harris appearing on Call Her Daddy, a popular podcast among Gen Z, and now-President Donald Trump going on Generation Z star Logan Paul’s Impaulsive podcast last year, it’s clear that the mainstream news is not the only way of spreading the word anymore, especially to young audiences.
Some newspapers have implemented daily news podcasts, such as NPR’s 10-minute-long morning show known as Up First from NPR, which gives listeners a synopsis of the day’s most important news. The New York Times recently launched its own audio app – enabling it to engage within its own ecosystem and further monetize audiences. Strategies like these are crucial in transforming the current news industry to keep up with younger generations, where the preference is for content that is engaging and easy to follow.
Engage via the formats and platforms they enjoy
Another potential reason for this generational disconnect could be the lack of presence of top news broadcasters — such as America’s Robin Roberts and NBC’s Lester Holt – on TikTok, despite having hundreds of thousands of followers on X and Instagram. Given that 52% of TikTok users get their news from the platform, one has to wonder why traditional media doesn’t have a stronger presence on this platform, especially given its current popularity and that of of news influencers. By having anchors use TikTok (and always keeping an eye on the platforms that are popular with young people), news organizations could better connect with their audiences.
Consider Dave Jorgenson, for example, who is the face of the Washington Post’s TikTok. He takes a comic approach to relaying the news by using skits. That’s given massive success to the media brand, which has over 1.8 million followers on the platform and is now more recognizable to younger audiences. Although there is the possibility of these news figures coming off as “cringey,” TikTok is a unique opportunity for more authenticity to come through – which is key to attracting young viewers. (And again: It can be helpful to work with young, popular figures on these platforms.)
Generation Z’s consumption habits have already drastically changed the way that news is consumed – and the media industry must continue to evolve in response. Nowadays, as shown by consumption habits, the news is about so much more than the information being provided: it’s about who’s telling it and how. So, it is important that news organizations find a way to earn Gen Z’s trust by engaging with them on their own terms.
Younger audiences, especially Gen Z, are shifting much of their video consumption to platforms like YouTube and TikTok. These platforms evolved from simple entertainment spaces into hubs that meet various emotional and intellectual needs, increasingly replacing traditional media consumption. The rise of these digital spaces fundamentally changes how people create, share, and consume media.
Digital Content Next’s (DCN) new study, Decoding Video Content Engagement explores how Gen Z and Gen Y interact with video content across YouTube and social media. These platforms, central to younger generations’ entertainment and information routines, feature a range of content. This content includes professionally produced material by established media brands and more spontaneous creations by independent influencers. This study provides insights into the motivations and behaviors of these audiences, with a follow-up quantitative phase planned to deepen the understanding.
How younger generations connect with video
The study identifies four primary themes in the way Gen Z and Gen Y engage with video content:
1. A primary entertainment medium
For younger generations, video is the primary entertainment medium. Unlike traditional media, which often require scheduled programming, platforms like YouTube and TikTok offer on-demand access to diverse content for education, escapism, and entertainment. This flexibility meets emotional and intellectual needs and enables creators and media brands to connect with younger audiences where they already are.
2. Algorithm-driven discovery
Algorithms are crucial in helping users discover content that matches their interests. Gen Z and Gen Y are active in shaping their feeds by engaging with content they enjoy, using likes, comments, and shares. This active participation enhances user satisfaction and ensures the platform serves more of what resonates with them, increasing their video consumption and deepening their engagement with YouTube and TikTok.
3. Instant decisions
Viewers often decide to engage with a video within the first 10 seconds. This makes the opening moments of a video critical for capturing attention. Whether from an influencer or a media brand, personal, relatable, and authentic content is more likely to engage viewers. Dynamic intros and the creator’s personality play a central role in sustaining interest and encouraging engagement.
4. Creator-driven content
Creators play an essential role in driving content consumption, as their personality, interests, and authenticity are key factors in fostering viewer engagement. Creators often appear as real, personal, and relatable figures. Therefore, audiences feel they can form connections with them, even if they are strangers in real life.
Consistency in content, whether in tone, subject matter, or humor, is vital in maintaining trust and building a loyal audience. Users anticipate new videos based on their enjoyment of previous content and expect a certain level of predictability. However, the authenticity of the personal brand, or media brand, is paramount.
Monetization and platform preferences
The rise of creator-led content presents new monetization opportunities as creators entertain and turn their audiences into valuable assets. Platforms like TikTok and YouTube allow creators to generate income through sponsorships, partnerships, and other revenue streams. The 50 Richest Content Creators study further highlights the earning power of top creators.
Media companies must recognize creators’ ecosystems and understand how they engage audiences. By understanding how creators and influencers resonate with younger demographics, media companies can enhance their brand presence and create authentic content that aligns with the expectations of their target audience.
Influencers’ role in the news ecosystem
The rise of news influencers further illustrates how traditional media consumption disrupts. According to the Pew Research Center’s study on America’s News Influencers, about one in five U.S. adults, and 37% of 18 to 29 year-olds, regularly access news through influencers on platforms like TikTok, YouTube, and Instagram. These influencers often operate independently of traditional media organizations and blend entertainment, personal branding, and journalism to engage their audiences.
Influencers often provide diverse content, from factual updates to humor, opinions, and breaking news. As the DCN study highlights, influencers often present differing opinions and foster engagement by offering unique perspectives. Pew reports that 65% of followers believe influencers enhance their understanding of current events. However, concerns about accuracy and accountability persist.
Navigating opportunities and challenges
As the digital landscape evolves, DCN’s findings underscore the need for media brands to adapt to the changing behaviors and preferences of younger audiences. Platforms like YouTube and TikTok offer opportunities to create personalized, authentic content that resonates with Gen Z and Gen Y. The growing creator economy further illustrates the value of influencer partnerships, enabling media companies to tap into established audiences and generate revenue through sponsorships and other collaborations. However, brands must remain vigilant about authenticity, as younger viewers quickly reject content that feels disingenuous or overly commercialized.
DCN’s follow-up quantitative research will provide deeper insights into these trends. It will offer actionable recommendations for media companies aiming to connect with younger audiences more authentically and engagingly. As video content continues to dominate the digital ecosystem, understanding the role of creators and their influence on consumer behavior is essential for navigating the future of media consumption.
DCN members can access after logging in, or registering an account (top right corner). Once logged in, a download button will appear below this text.
