- Guardian: Facebook ‘tracks all visitors, breaching EU law’ (7 min read)
- WSJ: Google Avoided FTC Probe but Others Loom (1 min read)
- Fusion: How Facebook could kill the news brand (4 min read)
- Seth Godin: Direct marketing (and the other kind) (5 min read)
- WSJ CMO: Wooing Advertisers Gets Even Harder For Mid-Sized Web Publishers (3 min read)
- Digiday: Why A+E Networks is bullish on Vessel (3 min read)
- MediaPost: FTC Defends Decision Not To Prosecute Google (2 min read)
- Digiday: WTF is cookie stuffing? (3 min read)
/ An inside look at the business of digital content
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DCN’s Recommended Reading: Week of April 2, 2015
Marketer Perceptions of Mobile Advertising
More than three-quarters (76%) of brand marketers consider programmatic buying in mobile advertising to be an important development, but despite this enthusiasm, relatively low numbers of marketers are currently purchasing ads programmatically, according to a new study commissioned by the Interactive Advertising Bureau’s (IAB) Mobile Marketing Center of Excellence and conducted by Ovum.
The report also spotlights another development of interest to brand marketers: advertising opportunities with new-generation connected devices. Connected TVs generated the most enthusiasm (73%), followed closely behind by connected cars (69%), and wearables (66%), mobile marketers that rate themselves as fairly or very experienced at mobile seeing even greater potential for these new platforms (80% connected TVs vs. 78% connected cars vs. 75% wearables).
Key findings of Marketer perceptions of mobile advertising (Third Edition) include:
- Marketers expect that their spending on mobile advertising will increase over the next two years: 14% anticipate it will rise by more than 50% while 57% expect it to rise by less than 50%.
About one-third of mobile advertising spend is substitution from other channels, with print media hit hardest (58%), followed by PC digital and TV. - Marketers in our 2014 survey show a high level of satisfaction with the results
of their mobile marketing activities. The majority is either satisfied (50%) or fairly satisfied (37%) while a further 8% completely satisfied. - Marketers show a strong interest in mobile programmatic, as 41% agree that it will help them reach target audiences. However, relatively few are actually buying mobile inventory programmatically today: 18% via private exchanges and 17% via open exchanges.
- Marketer uneasiness over potential data privacy issues is pronounced. 37% of respondents in 2014 cited privacy as a very important issue compared to 22% in 2013.
On Lions and Lambs
We’ll use this space going forward to bring you a quick recap of the month: ICYMI. So let’s take a look back at March, which proved to be a month that delivered few answers. The most popular question by far was how to deal with Facebook: Are they a lion or a lamb? Should you hold back your crown jewels as Nick Denton argued last month at Code/Media or is it inevitable that you must go where your audience is going. Some even argue that Facebook has already won. The debate on this one is far from over.
The hotly anticipated Net Neutrality Order was released on March 12th and it matched up quite nicely with DCN’s filed comments to the FCC. In fact, we were cited four times in the final Order, all in areas vital to content creators such as free speech and innovation. And in just a matter of days, the first lawsuits challenging Net Neutrality were filed.
Sadly, if unsurprisingly, there was very little activity as a result of the White House release of its Privacy Consumer Bill of Rights. This is unfortunate as it was intended to be a conversation starter. Consumers will be the ultimate losers if these important issues fall by the wayside as they’re left without any legitimate options to protect their privacy as they browse across the web. This will continue to drive down their trust in digital media including the publishers (and marketers who fund it). We’ve started to more closely track the rise in adoption rates of ad blocking software and urged companies to “connect the dots” between the nefarious web and a new generation of users who are blocking out all ads.
In related news, Nielsen purchased one of the largest data brokers on the planet. And Oracle purchased BlueKai last year. Which DMP is next? This is a question that should be on your mind.
DCN spent time at a number of industry events in March. The ARF (Advertising Research Foundation) had their annual Re:Think conference March 16-18th in NYC where researchers from all over media came together to debate the future of their craft. The 4As held their annual Transformation conference while the ANA held its Media Conference. Both conferences set record attendance. “Trust” seemed to be a common theme as the buy side deals with the black box of programmatic ushering in arbitrage, rebates, and junk ads and at its worst non-human traffic. Automation isn’t going away; it is part of our future. Nevertheless knowing who you’re doing business with and how they do business will become key themes to good automation practices.
As part of our effort to expand our footprint and influence in DC, DCN sponsored the Center Democracy and Technology’s annual “Tech Prom,” which is attended by thousands of tech policy people from companies and consumer advocacy groups as well as all the major policymakers from the FTC, FCC and Capitol Hill. Chris Pedigo, DCN’s SVP for Government Affairs was recognized on the Host Committee.
DCN launched a couple events of its own in March starting off the month with its first “Digital DC” event graciously hosted by member company, National Geographic. March closed with DCN traveling to Vail, CO where I had the opportunity to host the Publisher Town Hall at Digiday’s Publishing Summit. Digiday EIC Brian Morrissey and I also moderated the first “DCN: The Next Conversation” over a private dinner with a number of senior execs at DCN member companies. We had some great discussion about creating energy across diverse workforces, specializing in skills and adapting to the accelerating change all around us.
Also in March we launched the first of several Board committees to leverage the expertise and input of our members to drive action on key issues that impact the business of digital content companies. The first two committees focus on Fraud and Viewability and are charged with identifying initiatives that DCN can develop to move the needle by influencing the industry debate and providing resources to the membership on these topics.
And finally I want to say R.I.P to GigaOM. Gone before its time, it reminded us how fleeting success can be in digital media. DCN exists to pave the way for the trusted content of the future. This means building and evolving sustainable brands which can stand the test of time. Om Malik’s creation produced thought-provoking work created by some of the most provocative and hard-working reporters in the business. But the forces at work in digital media are powerful ones and GigaOM vanished as quickly as it appeared.
These March lions show no sign of going out like lambs any time soon.
Data-driven design: informing readers’ deeper desires
So much of digital publishing is now focused on the post-mortem: What happened on my site? Which stories performed well? Which stories did my audience share? Are those two things equivocal? How can we do better next time?
The emergence of data as a publisher’s new best friend in answering those questions is a compelling development, provided publishers have the tools and teams to act on this new information. Understanding audience behavior and patterns can inform everything from the way that editors plan and program content to the new products publishers build (or, just as importantly, don’t build).
Unfortunately, the constituent who consistently gets left out of the post-mortem is the most important one: the reader. Maybe it’s time to reconsider.
A while back, my colleague Elizabeth thought her HuffPo app was actually including her in the postmortem – by telling her how she was doing as a reader.
More than most people I know, Elizabeth is acutely aware of the kinds of stories she typically reads and makes no apology if they skew towards, say, “lighter” categories in Entertainment. (She is, for the record, a whip-smart graphic designer.)
So it was with great delight she observed that News and Tech & Innovation appeared foremost in her category navigation, ahead of even Comedy (which she’s constantly trying to get me to appreciate more as a pastime). The order of these Categories, she insisted, was moving periodically according to her recent reading habits. The fact that, at that moment, News and Tech were ahead of her self-described favorites, was evidence that she was blossoming into the well-rounded reader she aspired to be.
Neither of us was entirely sure her HuffPo app was actually playing back this data to her, but in a way it didn’t matter because it provided an interesting perspective: What if publishers explicitly reflected back our current regimen of content? What could that do for our relationship with publishers – and engagement with their content?
Most of us would like to think we’re relatively informed readers, even if we’re not up on the very latest in global politics or other proxies we use for “being informed.” And most of us would admit we have some guilty pleasures mixed in there too — from listicles to cat videos to celebrity gossip, few of us are completely immune to the appeal of these stories, no matter how frivolous or motivated by schadenfreude.
To stretch the nutrition metaphor a bit, maybe some sort of “content pyramid” would help us identify and organize the optimal consumption of each “content group” specific to our needs.
Theoretically, this is a utility publishers could provide with their growing data fluency. Opting in to an interaction like this could fulfill a need – not too far removed from why we share content on our social networks – in the form of validation; it could serve as a measure of reassurance, encouragement, or simply well-defined information on what kinds of readers we are (kind of like a less cynical Buzzfeed quiz), and by extension, the people we aspire to be. At its most basic function, a utility like this would communicate that the publisher and the reader had in fact entered into a relationship predicated on consideration and appreciation of the reader’s time and habits.
For publishers it could even be used to incentivize audiences to step up their engagement with certain categories or products e.g. rewarding users who hit a certain threshold with access to exclusive content. It might even be a service worth paying for.
We’re starting to see signs that publishers are moving towards more relationship-building cues via reader utilities. The Pool, a new site from 6 Music presenter Lauren Lavern and former Cosmopolitan and Red Magazine editor Sam Baker joins the likes of Medium in telling readers right up front how long it will take to consume each story. The Pool goes a step further and lets users search for content based on how much time they have.
A logical next step in this more personal approach to publishing would be to not just reflect what users should read based on their habits, but to let them know what they are in fact reading, acting as the mirror that journalism has always purported to be, albeit on a larger cultural scale. In digital, publishers have the opportunity to project that responsibility down to an individual level.
Brandon Carter is a Content Specialist at Outbrain (@brandedcarter @Outbrain). He began his career as a staff journalist for the Maine weekly ‘The Coastal Journal’ before moving to New York and joining the product licensing divisions of Peanuts Worldwide and Sesame Workshop.
comScore Looks at Shifts in Digital Consumer Behavior
comScore has released its 2015 U.S. Digital Future in Focus. The report provides a year in review of the major shifts in digital consumer behavior that occurred in various online sectors, including mobile, social media, video, advertising, search and e-commerce. Furthermore, it examines what insights can be gathered from these trends and what that means looking forward to the year ahead.
From the report:
- While most of the growth in digital media consumption over the past four years has occurred on smartphones (up 394 percent) and tablets (up 1,721 percent), these mobile platforms are not eating into aggregate time spent on desktop, which has still grown 37 percent over this time period. The digital media pie continues to get bigger and Americans engage with screens during more occasions throughout the day than ever before.
- Across every age demographic, there is a substantially higher percentage of multi-platform and mobile-only internet users than the previous year. More than 3/4ths of all digital consumers (age 18+) are now using both desktop and mobile platforms to access the internet, up from 68 percent a year ago. Mobile-only internet usage is also becoming more prevalent, driven largely by the 21 percent of Millennials who are no longer using desktop computers to go online. Meanwhile, the 55-years-and-older consumer segment is actually the fastest growing faction of mobile users, increasing its combined multi-platform and mobile-only share of audience from 60 percent to 74 percent in the past year.
- Because people prefer different devices depending on the online activity or task, the desktop vs. mobile skews by content category can vary widely. Categories such as Photos and Maps are more often than not used on the go, lending themselves to heavy mobile usage, while the Portals and Business/Finance categories comparatively index much higher on desktop devices. Although Portals function as an accessible hub of information on desktop, the mobile environment is markedly different where apps have taken on the role as the gateway to the web.
Key topics covered in the 2015 U.S. Digital Future in Focus report include:
- The implications of an increasingly multi-platform digital population
- The fastest growing digital media properties and mobile apps
- The continuing disruption of mobile in all facets of digital
- How the major social network audiences stack up against each other
- Digital advertising’s transition to transacting on viewable impressions
- The continuing growth of online video and emergence of mobile and over-the-top video
- How total web searches are distributed among desktop, smartphone and tablet devices
- The unrelenting growth of digital commerce and emergence of mobile commerce
What’s Not to Like about Facebook’s Content Play
By now, you’ve probably heard the news that Facebook is in talks with a select set of media companies about the possibility of publishing their original content directly inside the social network’s platform. The New York Times reported on its own involvement in these discussions (very meta), citing the allure of improved access to Facebook’s 1.4 billion members and the possibility of a native advertising revenue share (provided, of course, the publishers agree to strip out their own ads in favor of Facebook-sold ad units), while cautioning (it’s own decision makers?) about the risks of cannibalizing legacy revenue streams and losing control. Despite scant details about the deals in discussion, that piece has sparked a predictable flurry of opinions—both pro and con—and this is mine.
Given the prominence of the companies that have taken seats around the negotiating table—from venerable stalwarts like the Times and National Geographic to social publishing powerhouses like Buzzfeed—the implications are clear: Facebook has already beaten you in your own business.
Let me explain where I’m coming from.
As a publisher you might have spent the past six or so years grappling with the gradual shift of consumer attention and loss of media spend to the likes of Facebook. As a digital strategy consultant, I’ve spent the same six years watching big brands get burned by the heat of the social giant’s rising star.
Back in 2009, major marketers saw the opportunity to get in front of Facebook’s 200 million members as tantamount to running a Super Bowl spot every day – for free, as long as they were willing to expend a little social media elbow grease. Over time though, these same brands discovered that the real cost of building their fan communities on leased land would be much, much higher.
Changes to Facebook’s layout buried branded applications (at the time, the main engine for Page growth) on ‘tabs’ that drew little to no traffic when not promoted with an often-substantial Facebook ad buy. Changes to Facebook’s newsfeed algorithm reduced organic reach to the low single-digits for brands unwilling to pay to promote their posts.
In the end, these same brands learned that they had been duped into paying to communicate with their own most loyal customers not once, not twice, but several times over. Six years later, many brands still struggle to pinpoint a return on their now-considerable social media investments, yet find themselves unable to extricate themselves from a relationship that clearly benefits one partner more than the other (consider Facebook’s own valuation vs. that of many of the Fortune 500 brands that have funded its growth.) A sharecropping analogy springs to mind—with the already wealthy land owner getting richer while the farmers tilling their patch of borrowed soil scape by with a mere subsistence.
If you concede that history does indeed repeat, you can anticipate how things might go for the media industry. Publishers, now hooked on Facebook as a key source of free website traffic—traffic that many publishers are seeing slip as they fall victim to the same algorithm changes that have buried posts from other brands—seem eager to forfeit digital ad revenue and access to consumer data in order to reach more of the network’s users while earning a share from Facebook’s mighty social ad machine. At first, the cost might seem low. Over time, it will prove to be quite high, although not necessarily in the way you might expect.
In a recent TechCrunch piece, Havas Media’s senior vice president of strategy and innovation Tom Goodwin rightly contends that Facebook has already grown into the world’s most popular media owner despite the fact that it creates no content. (Or, as I wrote earlier, they’ve already beaten you in your own business.) Goodwin is also quick to point out that in this digital age “the interface layer is where all the value and profit is [sic].” It’s this latter point that should give any media owner pause.
In choosing to enter into a direct publishing engagement with Facebook, media companies commoditize their content while ceding the more valuable interface layer to someone else. While media companies fret about losing control over their content, they should actually be more panicked about losing control over their own customers. And if the reports are accurate, the Facebook deal is a double-doozy as media companies lose control over both advertiser relationships and consumer relationships as part of the bargain.
Now, some might argue that sacrificing control over the interface layer is the small price we pay in order to meet our increasingly social and mobile consumers where they already are. The big brands that flocked to Facebook made this same argument, and rightly so, given that their websites—unlike yours—were indeed places where no consumer wanted to be.
Today though, the smartest brands—ranging from Coca-Cola and Red Bull to American Express OPEN and Sanofi’s diabetes business unit—are reimagining their corporate websites as rich, relevant, resonant media destinations, as the definitive go-to places for people with shared purpose and passion. I don’t need to tell you that marketers are becoming media companies, striving to build the very thing that media brands like yours have had all along: loyal followings that seek out the best content they can create.
Do brands like these also have robust, multifaceted strategies that govern the ways they syndicate content to third party sites, engage with outside content creators and opinion leaders, spark conversation among advocates on a wide array of social channels? Of course they do. But they’re gradually (re)learning that the consumer who engages with them directly in a deep, immersive media experience is far more valuable than one who scrolls by a passing presence in someone else’s content feed.
It’s ironic then, that as more and more marketers hail content as king, major media companies would commoditize their content while giving Facebook keys to the kingdom. I worry that media companies may be opting for the easy option because doing the right thing seems so hard. Unfortunately, they may be sacrificing their own right to win as the primary interface between companies and consumers, and between consumers and content.
It’s easier to let Facebook deliver reach (and maybe a share of new revenue) than it is to ask yourself, “What must we do in order to win in the digital age?” Answering that question requires media owners to challenge assumptions; rethink the role they play in the lives of their lapsing consumers; reimagine corporate culture, company structure, revenue models, content strategies, and what it means to be in the media business today.
Greg Verdino is an independent consultant who specializes in business strategy, digital transformation, and marketing innovation. He helps global enterprises and growth companies solve complex challenges with digital era thinking. Learn more at www.gregverdino.com.
Mobile Ad Spend to Overtake Desktop by End of 2015
Mobile advertising will soon capture the majority of digital ad spend, according to a new report from Marin Software, provider of a cross-channel performance advertising cloud. Driven by rapid consumer adoption of mobile devices, and a corresponding surge in mobile ad clicks and conversions, the report finds advertisers will spend more on mobile than desktop ads by the end of 2015.
The benchmark report, “Mobile Advertising Around the Globe: 2015 Annual Report,” includes statistics and trends uncovered through an examination of the Marin Global Online Advertising Index.
Findings from Marin Software’s Global Mobile Advertising Report include:
- Mobile device adoption amongst consumers continues to grow relative to desktop. Consumers spend more time and attention on mobile devices than desktop now,1 and advertisers have been shifting spend away from desktop towards smartphones and tablets to reach consumer attention. Due to this digital advertising paradigm shift, mobile advertising budget is predicted to exceed desktop advertising budget by end of 2015.
- Consumers are more likely to use mobile devices for product research than desktop. Smartphones and tablets are used by consumers for research and represent the top of the funnel, while desktops are where they go to convert.
With 40% of all online adults starting an activity on one device and ending on another, it’s important to retarget ads seen on mobile to desktop or tablet in order to ensure maximum view-time by engaged consumers. Use a third party tracker to track users across device and channel to fully optimize advertising spend through retargeting ads. - However consumers are still much more likely to convert on desktop. Desktops are still the primary conversion-driving device; however research has shown that many consumers use mobile devices as upper-funnel research, and convert in-store or on desktop. Mobile conversion attribution for these cross-device and offline conversions must be tracked and recorded to properly create the link between mobile clicks and conversions.
All You and Health Partner with eMeals to Do the Meal Planning For You
Time Inc.’s All You and Health brands have partnered with eMeals to deliver weekly meal plans. Clare McHugh, Group Editor, All You and Health says that her team is always on the lookout for new ways to provide content that their audiences will find useful. They were familiar with eMeals’ reputation for delivering customized meal plans to more than 1 million subscribers so when eMeals approached them to launch its first-ever branded meal offering, McHugh says they immediately saw an opportunity to deliver something the readers of All You and Health would find truly beneficial.
McHugh describes the Health audience as busy people who are focused on making small changes that help them live happier lives: “They are doers; they take tips and put them to work.” Fans of All You, she says, are women trying to make the most of their time and money. While both audiences increasingly engage with the brands digitally, the All You reader “does everything on her smartphone—it’s her camera, travel planner, newsstand…her total life organizer.” Both groups are pressed for time, but want to make healthy decisions about what to eat and how to feed their families, so these brands were ideal for developing eMeal plans.
The All You– and Health-branded meal plans are delivered by email or through the free eMeals mobile app and provide main dish recipes for seven dinners per week designed for a family of four. The Health recipes are made with whole foods and loaded with good nutrition. The All You recipes are balanced, designed to please the entire family and cost less than $3.50 per serving. The All You plan also offers a bonus dessert recipe and a cost-per-serving breakdown for each meal. Subscribers to both plans also receive interactive shopping lists and a nutritional analysis of each recipe.
Both All You and Health have a long history of providing recipes suited to readers’ lifestyles and expectations. In addition to nutritional information, it is noteworthy that recipes feature “regular, not obscure or intimidating, ingredients.” At the same time, they can be relied on to offer healthy, easy-to-prepare and, in the case of All You, affordable meals for the whole family. “We’ve tested all of our recipes, so people know you can trust them.”
Maintaining that trust was important as the All You and Health eMeals offerings were being developed. In fact, McHugh tested the plans out herself, “I went to the store on Sunday with the weekly plan and made all of the recipes during the week. I experienced such a sense of relief that all of the meal planning and grocery lists were already done…I love the eMeals approach. It does so much of the hard work for you.”
McHugh points out that women’s magazines have been in the business of helping women run their lives more efficiently “as long as there has been a republic. Though the mediums continue to evolve, the fundamental needs don’t change,” she says. Thus, this latest offering is a natural extension of what women’s magazines have always done. “We’ve taken a print expectation—cutting out great recipes and putting them in a recipe box—and brought it to the digital age.”
How Promiscuous Should Publishers Get with Content on Social?
The mantra for digital has always been to serve the news and information where people are, on their schedules, when they want it. So the question now is how far should publishers go to serve them?
Some publishers are pushing the envelope, figuring that creating original content on social media will bring in more attention, more eyeballs and perhaps more chance to distribute native ads—even if that flies in the face of so many social media editors who link, link and link to drive traffic from social media back to the mothership.
But BuzzFeed, for one, could care less about the mothership. At the recent SXSW confab, BuzzFeed co-founder Jonah Peretti announced that BuzzFeed earns 18.5 billion impressions from Facebook, Twitter and Pinterest. And Facebook and YouTube have been the go-to destination for BuzzFeed’s videos—not BuzzFeed.com.
And BuzzFeed is not the only outlet with promiscuous content on the web, although it may be the ringleader. The women’s content site Refinery29 is also taking a stab at creating content directly for Facebook. “What we are seeing is the end of the web-centric, desktop-centric era and the dawn of the mobile and social age,” Refinery 29 founder Philippe von Borries explained of its strategy.
Original to Facebook
A recent NY Times report showed just how serious Facebook is in getting publishers to post original stories directly onto Facebook. Facebook is in talks with BuzzFeed, National Geographic and the New York Times about serving content within Facebook and then sharing ad revenues.
“Such a plan would represent a leap of faith for news organizations accustomed to keeping their readers within their own ecosystems, as well as accumulating valuable data on them,” the piece contended. “Facebook has been trying to allay their fears.”
And more social networks are enticing original content with their own native players too.
“Twitter also has a video player and acquired its own live-streaming video app, Periscope. Pinterest has been moving to embrace native content on its site,” Jason Abbruzzee wrote in an analysis for Mashable. Snapchat’s “Discover” module includes several known media companies, including the Daily Mail, publishing content exclusively for their channels on Snapchat as well.
In his Media Equation column last fall for the New York Times, the late David Carr wrote about the growing relationship—and tension—between Facebook and publishers. “For publishers, Facebook is a bit like that big dog galloping toward you in the park,” he began his piece. “More often than not, it’s hard to tell whether he wants to play with you or eat you.”
And this is how many players in the news industry often see Facebook. The New York Times’ media reporter Ravi Somaiya once wrote that Facebook “is becoming to the news business what Amazon is to book publishing—a behemoth that provides access to hundreds of millions of consumers and wields enormous power.”
On the one hand, Facebook is valuable real estate and practically guarantees to publishers that users will see their content. Others have pointed out that the mobile experience on Facebook is much better than that of most websites, and with more and more users having a mobile-first experience, this is an important fact.
Losing Control
While digital native publishers such as BuzzFeed and Refinery29 can more easily make original content plays on social, traditional media publishers have more to lose. Time spent on social platforms means less time users are spending on actual websites—and media outlets have generally relied on web traffic to make money from online advertising. In an age where publishers are searching for a steadier, sustainable business model, it’s a tough call to give up those advertising dollars, not to mention editorial control.
“Ultimately it’s about how we can monetize,” Martha Stewart Digital’s Janell Pittman told WSJ’s Mike Shields. “And for now, nothing beats the economics of a site that you control. That’s always a better situation than a rev share, even if you have the best deal with a partner.”
Shields pointed out that part of the reason sites such as Refinery29 can take advantage of Facebook is that “they don’t have a legacy media business to protect, or revenue streams dominated by resource-intense vehicles like print.” Another reason is that Refinery29—like BuzzFeed—relies heavily on sponsored content. This type of native advertising within websites means that media outlets aren’t necessarily dependent on traditional web traffic. Just take a look at BuzzFeed’s post with the elusive “Dress” that mind-boggled the entire Internet. BuzzFeed didn’t make any money from that post’s record traffic, but, as Abbruzzee wrote, “In some ways, the Dress acted as an in-house ad for BuzzFeed’s skill in reading a room, drawing traffic for viral hits.”
It may still be too early to say whether social giants such as Facebook should become a major distributor of original content from publishers. But it’s becoming more difficult to ignore Facebook’s 1.4 billion users and their steady attention on FB’s mobile app.
DCN’s Recommended Reading: Week of March 26, 2015
- TechCrunch: Media Tech And Venture Capital (5 min read)
- Poynter: How Vox Media gets readers to share on Facebook (3 min read)
- INMA: Think all news media companies have the same value proposition? Think again (4 min read)
- The Baffler: Purple Reign – The unmaking of Yahoo (43 min read)
- The Guardian: Guardian appoints Katharine Viner as editor-in-chief (4 min read)
- NPR News: Robot Reporters: Software Turns Raw Data Into Sports, Financial Reports (3 minute listen)
- Digiday: One year in: What The Guardian’s content studio has learned (3 min read)
Investigation Discovery Debut Podcast Goes Deeper into the Mind of a Murderer
It’s a great time to launch a podcast given the proliferation of mobile devices and a consumers who are hungry for audio content. But the timing could not be better to launch a true crime podcast, as evidenced by the massive audiences that tuned in to the Serial podcast from the creators of This American Life. Investigation Discovery (ID), a go-to destination for fans of mystery and suspense, had several podcasts in development and was even exploring the possibility of radio programming when Serial exploded, setting a slew of records for podcast downloads.
“I wouldn’t be telling the truth if I said Serial had nothing to do with our decision to start with this podcast,” says Kevin Bennett, general manager for Investigation Discovery of the channel’s first foray into podcasting. To coincide with the release of its new series, Mind of a Murderer this month, ID has released a companion podcast narrated by the television show’s host, renowned criminal psychologist and trial consultant Dr. Michelle Ward. While the podcast had been in development since the show’s conception, the unprecedented success of Serial “proved there was a big audience for this genre,” prompting Information Discovery to maintain an aggressive timeline for the release.
Bennett says he was not surprised that a podcast in the crime, mystery and suspense genre is one of the best and most successful to date. “There’s no shortage of really compelling stories in this genre. These are dramatic real stories, with real human stakes, well told,” says Bennett who is confident that Mind of a Murderer fits the bill. In it, Ward interviews violent murderers, hoping to gain insight into the reasons people kill. Bennett says that while the television program focuses a bit more on the backstories of the interview subjects and victims, the podcast provides an opportunity for Ward to delve deeper into her reactions to what she discovered during her interviews and research.
The podcast was planned as an integral part of the Mind of a Murder project from the outset For each episode, Ward and the producers take “a different editorial bent” to deliver a compelling audio experience for an audience that seeks to understand the underlying psychology driving murderers. Some content will be extras, which have been edited out of the television program for time. But Ward and the producers also identify additional information better suited to audio-only delivery.
Bennett says he has aspirations for Investigation Discovery to be “the mystery and suspense brand, like ESPN is to sports.” To achieve that, he says they work hard to “reach our audience through a wide range of digital platforms from our main website and Crimefeed.com to social media. Podcasts are a natural extension of that approach. Now we can be with audiences wherever they are.”
While the podcast does not currently contain advertising, Bennett says that they are exploring the possibility of cross-platform advertising deals. Right now, however, the primary objective is to continue to expose the ID brand to a broader range of people and give existing audiences more. In other words, he’s not measuring the success of this podcasting imitative in revenue alone. “We monitor not just how many people are listening and watching but also talking about us. And, more importantly, what they are saying. We want people to feel like they are getting something more from ID.”
Virtual Reality Gives Saturday Night Live Viewers—and NBC—a New Perspective
When the producers of Saturday Night Live think your idea is a bit crazy, maybe you should think again. On the other hand, maybe you should just agree that it is crazy—but in a good way. Vice President of Digital NBC Entertainment, Michael Scogin has been interested in the potential of virtual reality for quite some time and was looking for an opportunity to create a VR experience with televised content. Like many in the industry, he’s had the opportunity to test different headsets and devices at industry events and check out some of gaming demos. But at Sundance this year, Scogin saw some of the first truly compelling examples of cinematic applications of VR. He was particularly taken with the work of the team at VRSE.works, which debuted its VR film, Evolution of Verse.
“With all of that to back me up,” Scogin says, “I was ready to convince the team at Saturday Night Live that the time was right for VR.” At the time, the SNL team was working on plans for the 40th anniversary event, which Scogin felt was a one of a kind opportunity to deliver a brand new experience. “When I heard who they were inviting and what they were planning… in particular, how they were formatting the event, I knew that it would be a singular moment in time, something that would never happen again that we needed to capture.”
Scogin also feels that virtual reality is offering the media industry a one of a kind opportunity to experiment with a brand new medium, which he likens to the birth of television itself. However, he points out that even in those early days, many producers simply took radio programing and put it on TV, which was far from the best use of the medium. So he knew that not just any experience was going to be compelling in virtual reality.
Thus, Scogin reached out to the team at VRSE.works, led by Chris Milk, who Scogin knew from his work as the producer of music videos for artists such as Beck, Kanye West and Arcade Fire, and whose VR work had really impressed him at Sundance. Scogin says that, “having them on board helped so much because this is such a nascent medium and they already have such a good sense of what is going to work in VR and what isn’t.” He also cited the fact that VRSE.works is working on every available VR platform at the moment (the VRSE app for iOS and Android, Google Cardboard, Oculus VR, and Samsung Gear VR), which gives the content flexibility and accessibility. It also makes them highly informed about the intricacies of this emerging platform.
With the right technical and creative pieces in place, Scogin returned to SNL’s producers to again pitch the idea of leveraging VR for the 40th Anniversary Special. This time, he says they embraced the idea “in the spirit of innovation and experimentation SNL is known for. It is a testament to them and to Lorne Michaels, who approved it, that they helped make it happen.”
To achieve 360 degree footage from the event, VRSE team mounted a VR camera, which Scogin describes as “essentially eight different cameras capturing different perspectives,” on top of the primary broadcast camera. They also recorded footage from backstage and as the star-studded crowd was leaving after the evening concluded to capture candid moments.
The 40th Anniversary Saturday Night Live Special is being released as a series of virtual reality “experiences,” the first of which—an audience Q&A hosted by Jerry Seinfeld—was released March 13. Scogin says this segment works particularly well in VR because of the interplay between Seinfeld on stage and the slew of celebrities in the audience. The VRSE team employed directional audio so that viewers are provided with cues to turn their head to hear the question and then the response, which helps guide them to take full advantage of the virtual reality experience. “Most people will never get to come to New York and experience the show live, much less the 40th anniversary show,” says Scogin. “But now they can put a headset on and have a hundred different experiences of being there because of what we did.”
NBC plans to release several other virtual reality experiences from the SNL Special in the months to come, in part to extend the life of this one-of-a-kind event, but also because post-production work stitching together the many perspectives is lengthy and both NBC and VRSE.workare still figuring out what will work best. It is essential, says Scogin, they take the time to get it right. “We need to ensure that audiences have great first experiences with virtual reality so that they are excited about it.”
And he is excited about having an opportunity to shape the virtual reality television experience. “There are very few times in media when you have the opportunity to be there early and help define the direction a new medium will take. I think it is great that NBC is experimenting in the space and helping define what virtual reality will be.”