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Industry Research

Diversity, Equity & Inclusion | Industry-Research

Gaps in employee satisfaction with remote work options

Today’s employees are focused on more than just a steady paycheck. To improve their work-life balance, many media professionals seek flexibility when it comes to hours and work shifts – including the option of four-day workweeks, hybrid shifts, and remote work. In fact, research finds that 42% of office workers would take a 10% pay cut to have the flexibility to work from home. But flexibility is not necessarily a fully-remote work schedule.

New research that looks at the preferences of advertising industry professionals finds that they prefer hybrid work over fully remote or fully on-site scenarios. This stated preference spans demographics, tenure levels, and company size.

However, more would prefer to work completely from outside the office than are currently doing so, and there is a greater gap between current and preferred work scenarios among mid-career professionals, employees of local/regional media agencies, and those who identify as Black, Latino, and/or LGBTQ+. These preferences are revealed in the Myers Report 2024 Survey of Advertising Industry Professionals, based on a recent survey of 3,462 advertising professionals. The gap between current and preferred work scenarios offers insight to media leaders interested in attracting and retaining diverse talent.

Currently, most advertising professionals are engaged in hybrid work:

  • 74% work in hybrid situations.
  • 25% work entirely remotely.
  • 1% of survey respondents work fully on-site.

Of the 25% who work fully remotely, a third are older professionals, 55 and up, whereas only one fifth of younger employees18 to 34 do. More than a third of all employees surveyed would prefer fully remote work.

  • 64% prefer hybrid work.
  • 34% prefer fully remote work.

The survey found small companies with 1-99 employees more likely to offer fully remote work as an option. Currently, 31% of those employed by small companies work entirely from outside the office, compared with just over 20% of employees at companies with 100-999 employees, and about 24% of those at companies with 20K+ employees. The discrepancy between employees who would prefer to work remotely and those currently doing so was lowest among the smallest companies.

Mind the gap!

Currently only 20% of Black advertising professionals work fully remotely. However, almost twice that amount (39%) would prefer to do so. There are also more Latino (37%) and LGBTQ+ (35%) employees who would prefer to work fully remotely as an ideal scenario. These findings are relevant to leaders responsible for DEI and HR, both as indicative of the need to cultivate more inclusive and supportive work environments, and as keys towards developing and maintaining a diverse workforce.

Mid-career professionals with 8-14 years in the industry are also more likely to prefer fully remote work (39%) than new employees or those with over 15 years of experience. Under 30% of employees with two or less years of experience prefer remote work, suggesting that early career professionals may look to on-site collaboration and interaction to improve their career trajectory, while more established professionals are seeking work-life balance. 

Another significant gap appears among employees of local/regional media agencies, where fewer than 20% work fully remotely but over 40% would like to do so. This is an area for improvement when it comes to maximizing employee satisfaction and reducing turnover. In contrast, the alignment between actual and ideal work scenarios among advertisers and brand marketers is more even, with about 30% currently working remotely and about 35% stating that preference.

While there is a slightly higher preference for fully remote work among those aged 55 and up (37%), it is not dramatically different from the preference among the youngest group surveyed, people 18 to 34 (33%). Thus, the gap based on career experience is more significant than that based solely on age.

Set up for success

Based on the survey data, the report authors recommend investing in remote work infrastructure to strengthen workplace culture and improve worker engagement and effectiveness.

  • Bolster communication tools and collaboration platforms.
  • Facilitate team building activities.
  • Train managers on leading remote teams.
  • Draft clear remote work policy.

The report also recommends implementing more flexible work options. Although most advertising professionals of all demographics value the flexibility of working outside the office combined with the benefits of in-person collaboration, awareness of gaps in satisfaction levels can help employers stay competitive by maximizing healthy work environments. Recommendations include:

  • Conduct periodic surveys to assess staff satisfaction with current working arrangements.
  • Enable more remote and hybrid work options based on employee preferences.
  • Consider expanding remote work options for mid-career professionals to retain experienced talent.

Although there are more similarities than differences among worker preferences, even minor discrepancies can point to areas for improvement and help industry leaders maximize staff fulfillment and effectiveness.

Industry-Research

Live streaming audiences are up with new players participating

Fans are spreading their time among an ever-widening variety of platforms and channels when live-streaming video, according to data from the Live Streaming Trends Report. This indicates that, far from being married to favorite platforms, games, or creators, consumers are willing to shop around for fresh content and great experiences. The report compiled by Stream Hatchet finds live streaming viewership up 10% overall in the past year. Twitch still leads as a platform but dropped from 70% to 60% of the market share during the past year.

The report finds that an increasingly diverse array of creators is capturing attention. While the top 5% of creators were responsible for 86% of streaming hours watched for the quarter, that represents a drop from 98% five years ago. This points to opportunity for media leaders to partner with creators or develop their own.

Politics lured viewers, helping push Rumble into the top ten platforms in hours watched for the quarter, surpassing Facebook Live. Based in Toronto and drawing most of its audience from political coverage with uncensored discussion, Rumble’s viewership benefited from content surrounding the U. S. presidential debate. During the debate week, Rumble’s total viewership peaked at 10.7 million hours, with almost a third of those hours coming from streams with keywords related to U.S. candidates and politics. Rumble surpassed Facebook Live by over 40M hours in its first full quarter, becoming the 7th most-watched platform.

In an interesting move, the Democratic National Convention just announced that it would be streaming on a number of non-traditional platforms including social standouts TikTok and Instagram but also on Amazon’s Twitch as well as Prime and YouTube.

Variety of platforms widens

Twitch still holds more than half of the market share (60.3 %), but YouTube Gaming increased its share to almost one quarter of the market (23.4%). Other strong platforms include Kick, which increased its viewership by 163%, now in third place with 5.5% of the market. AfreecaTV came in fourth. Meanwhile, Facebook Live dropped out of the top five.

The market showed opportunity for new platforms. The new South Korean platform Chzzk came in at fourth place, winning 2.1% of the market.  Rumble became the 7th most-watched platform. Bigo Live, offering options like virtual live with 3D avatars, also had a strong debut, reaching 9th place.

Diversity of creators grows

Just as fans tuned into a wider variety of platforms, they also chose to watch a more diverse range of creators. During the past five years, the share of viewership held by the top live streaming channels decreased, boosting opportunity for emerging creators. While the top 0.01% of channels held 45% of the audience five years ago, that percentage fell to 33% by the second quarter of 2024- a12% decrease. A few takeaways stood out.

  • Male live streamers still dominate the market, with American KaiCenat taking the number one spot of the quarter with 43.8 million hours. His 78% increase in viewership this quarter was buoyed in part by the popularity of Elden Ring.
  • Most of the top female live streamers (7 out of 10) engage primarily in Just Chatting rather than gaming.
  • Some Vtubers (virtual YouTubers using avatars) showed an impressive jump in popularity. Kuzuha Channel, run by a male Japanese streamer, increased viewership by 27%, taking the #1 spot among Vtubers. Japanese creator Aqua Ch. 湊あくあ and Korean 고세구!, both female, surged 392% and 202% respectively for the quarter, achieving sixth and seventh place.

Top games and genres

The second quarter of 2024 found downloadable content (DLC) dominating new game releases. Elden Ring: Shadow of the Erdtree was by far the most successful new release, reaping 81.2 million hours watched across all platforms in its first 30 days. Destiny 2: The Final Shape was a distant second, with 24.8 million hours. Those two titles combined garnered 55% of the top ten new games’ viewership in their first month.

Across all platforms, a few top games captured the lion’s share of viewing hours. Grand Theft Auto V and League of Legends lead the pack. Combined, these two games accounted for almost 950 million hours watched for the quarter, although they dropped in overall percentage of hours watched.

The action genre soared 30% higher over the past year thanks in large part to Elden Ring, which accounted for 24% of the action genre audience. The survival game Rust rose 150% in viewership, also boosting this category. Driving and Racing games were up 13%. While first person shooter games still topped hours watched at 1.2 billion for the quarter, that number represents a 4% drop since the previous year. Likewise, the action-adventure genre’s viewership declined 24% due to lack of new releases.

Looking forward

The live video game streaming market is important to the popularity of streaming platforms, game publishers, media, and creators. The latest data demonstrate the industry’s resilience after a post-pandemic slump. Media leaders should continue to keep a close eye on up-and-coming creators and platforms as well as the overall consumption trends of younger audiences.

Industry-Research

Trust in news varies by source and demographics

New studies confirm that Americans’ trust in news media continues to stagnate, in some cases declining to troubling levels. However, trust is not level across demographics. Differences such as age and political affiliation significantly affect trust in the news media. As the industry grapples with this problem, it is helpful to understand which news media sources more Americans trust – and why. 

A new Gallup poll finds Americans’ trust in newspapers and television news remaining near record lows, while average confidence in U.S. institutions overall lingers around 28%. This marks the third consecutive year that confidence in U.S. institutions – which includes news sources as well as Congress, the criminal justice system, banks, and big business – has fallen below 30%. The police were the only organization to gain confidence, rising to a 51% approval rate.

  • Almost half (48%) of U.S. adults report “very little” or no confidence in newspapers. About the same percentage (49%) have at least some confidence in newspapers, with 18% reporting “a great deal” or “quite a lot” of confidence.
  • The majority of U.S. adults (56%) report “very little” or no confidence in television news. 44% have at least some confidence in television news. Only 12% reported “a great deal” or “quite a lot” of confidence.

Partisan divide erodes trust

Americans are divided along party lines when it comes to trust in many U.S. institutions, including news organizations. Democrats reported more confidence than Republicans in 10 institutions, according to the Gallup data. These include newspapers and television news, higher education, organized labor, public schools, the criminal justice system, big technology companies, banks, the medical system, and the presidency. Republicans reported more confidence than Democrats in only three institutions: police, organized religion, and the Supreme Court. 

  • 35% of Democrats report “a great deal” or “quite a lot” of confidence in newspaper reporting, compared with only 7% of Republicans.
  • 22% of Democrats report “a great deal” or “quite a lot” of confidence in television news, compared to only 6% of Republicans.
  • Independents came in between, with 16% having “a great deal” or “quite a lot” of trust in newspapers, and 11% reporting that level of trust in televised news.

The greatest gaps between Democrats and Republicans showed in approval of the presidency, higher education, and organized labor. Newspapers were a close fourth, with a 28% partisan divide in approval levels.

Which sources gain more trust?

American audiences trust local television news and newspapers significantly more than major national news outlets. 62% of Americans surveyed say they trust local televised news and 58% trust their local newspaper. In contrast, fewer than half of Americans report trusting major news outlets such as CNN, Fox News, NPR and The Washington Post.

Only a third of Americans say they trust news in general. This is according to new analysis and graphics created by Harrison & Hunter Agency Partners, derived from data published in the 2024 Digital News Report by Reuters Institute for the Study of Journalism. 

Second to local news on the trust scale, slightly over half of Americans surveyed (52%) reported trust in CBS, NBC, and BBC. Newspaper and radio news sources fared slightly worse. The New York Times was the only newspaper to hit the 50% mark in trust, with The Wall Street Journal falling just short at 49%, and The Washington Post at 46%. NPR was trusted by 47% of those surveyed, tied with USA Today. 

Bringing up the bottom of the trust list were Yahoo News (40%) and HuffPost (39%). However, it’s notable that these two media outlets also had the highest neutral ratings. Almost one third of survey respondents answered that they “neither trust nor distrust” these sources, which could indicate that consumers are simply less familiar with them. 

Meanwhile, Fox News and CNN garnered the highest amount of distrust, with 43% reporting they don’t trust Fox News, and 37% reporting they don’t trust CNN. Only 15% of survey respondents were neutral on those highly recognized media outlets. According to the original data in the 2024 Digital News Report, U.S. Democrats are more likely to view and trust a wide range of news sources, whereas Republicans are more likely to rely primarily on Fox News and NewsMax. 

Americans agree more on local news

Three out of four Americans believe news media “is making political polarization worse” according to a recent episode of PBS News Hour’s America at a Crossroads. The episode features Martha Minow of Harvard Law School, author of Saving the News. She explained that midcentury, there were only three major news networks, which benefited from pursuing wide appeal. Now, cable networks can afford to entice a narrower range of viewers with opinion-based news content. Despite stated preferences for objectivity, viewers are drawn to attention-getting material that reinforces their existing beliefs. Thus, the increased association between news and political polarization. “The lack of a shared reality is a crisis in America right now,” Minow remarks.

However, the Pew Research report Americans’ Changing Relationship With Local News finds the partisan divide much less pronounced when it comes to local news. 78% of Democrats trust their local news media to report accurately – and 66% of Republicans agree. Overall, 85% of U.S. adults agreed local news outlets are at least somewhat important to the welfare of their community.

Participants in the Pew Research study expressed these preferences:

  • More variety: Americans enjoy local news on a multitude of topics. About two out of three follow weather, crime, government affairs, traffic and transportation matters. Half say they tune into local news about arts and culture, economic issues, schools, and sports. 
  • More neutrality: A strong majority of adults surveyed (69%) said local journalists should remain neutral on the issues. This held true among all age groups. However, survey respondents aged 18-29 were more likely to approve of advocacy from local journalists (39%). 

While trust in news is a complex issue made more fraught by political polarization, it is worth noting what Americans like about local news. A variety of topics and “news you can use” may help balance partisan material and possibly curtail news avoidance. Whether or not consumer habits align with stated preferences, Americans are largely united in calling for more objectivity in news reporting.

Featured Post | Industry-Research | Perspectives

Engaging young audiences: top trends and tactics

In today’s media landscape, engaging younger audiences is both a challenge and an opportunity for newsrooms. Understanding the media habits and preferences of Gen Z is crucial for the sustainability and long-term relevance of players across the media industry. 

Two recent papers, the latest Digital News Report and FT Strategies Next Gen News Study, offer valuable insights into younger audiences and strategies for effectively reaching and engaging them.

Here are the key trends media executives need to be aware of, followed by suggestions about how to act on them to improve engagement among young audiences. 

Trend 1: A preference for digital 

Not surprisingly, we need to start with (or truly accept) the shift away from traditional media habits. Having grown up with media on-demand and the ability to consume on mobile devices, younger audiences tend to access content very differently from their parents.

In terms of news media, as Nic Newman – the lead author of the Digital News Report – notes, younger audiences are “much less likely to use traditional sources such as TV and radio news and much more likely to access via social media, aggregators, and search.”

Instead, preference is usually given to both short-form and long-form video content on platforms like TikTok, Instagram, and YouTube. “The youngest group (Gen Z) are most likely to say that social media is their main source of news,” Newman adds. 

Trend 2: Authenticity over traditional credentials

Another critical shift can be seen in concepts of credibility. Traditional benchmarks such as awards and brand recognition, hold less sway with younger consumers, observes FT Strategies’ Liat Fainman-Adelman. 

Instead, perceptions of authenticity are key to this group’s definition of trustworthiness.

“Someone who identifies with a certain community / group or has lived through that event is seen as more credible in covering a related news event,” Fainman-Adelman explains. “Someone documenting their daily life in Ukraine on TikTok may be more popular and trusted than a trained journalist sent to cover the war.”

This trend helps explain the gravitation towards individuals over institutions seen in both reports. 

“Young people want to feel connected to those who are delivering them news and information,” Fainman-Adelman contends. “It’s important for them to see who they really are and understand their underlying motivations.”

Trend 3: A level of news skepticism

Gen Z audiences want to understand the motivations and identities of the people behind the news. However, the formats used by many traditional media outlets often fail to speak to this need. In turn, this has led to a heightened skepticism towards the traditional news media. 

“Individual contributors are seen as more personable and relatable than a faceless byline,” Fainman-Adelman says. 

Subsequently, Newman explains, “because they are exposed to so many different sources, and see so many different perspectives, young people tend to [be] highly skeptical of most information and often question the ‘agenda’ of all news sources including mainstream news providers.”

This tendency is also heightened by the more “lean back” approach seen among many younger users, whereby they consume media in a more passive – and less intentional – manner. Their media experiences are often mediated through algorithms, rather than by going direct to specific sources. 

That means this group is “much less likely to have a connection with traditional news brands preferring the news to come to them,” Newman says, observing how relationships are “driven more by relevance of the content itself rather than where it comes from.” 

Trend 4: Broader definitions of “the news”

Younger audiences also have a looser, more fluid, interpretation of what is news and the trusted sources that are sharing it (e.g. alternative/independent sources, personalities and influencers). 

As Newman outlined in an email interview, “young people make a distinction between ‘the news’ as the narrow, traditional agenda of politics and current affairs and ‘news’ as a much wider umbrella encompassing topics like sports, entertainment, celebrity gossip, culture, and science.

“Often they see narrow(ly-defined) news as a chore to spend as little time with as possible. But are prepared to spend more time with passions and diversions.” 

Trend 5: Navigating information overload 

Participants in FT Strategies’ study were born after the year 2000. “That’s had a pretty significant impact on how they interact with media and technology,” Fainman-Adelman told me via email.

Growing up in the digital age, young audiences are adept at filtering the large volume of content we are exposed to every day to find the material that interests them. That’s one reason why short-form media is particularly appealing to them. 

And despite concerns about shorter attention spans, FT Strategies found that younger audiences do engage in long-form content (e.g. podcasts, online videos etc.) if it is of interest to them.

Five strategic recommendations for media companies to engage younger audiences

Given these insights, media players need to adopt a multifaceted approach to engage younger audiences. Of course, this demographic is not an homogeneous group. Nevertheless, we can identify a number of broad characteristics that publishers should be looking to adopt.

Here are five key approaches media executives need to implement (if you have not already):

Tactic 1: Embrace visually-oriented social networks 

Prioritize platforms like TikTok, Instagram, and YouTube, where younger people spend much of their time. As Newman notes, the last few Digital News reports have shown that younger audiences are increasingly turning to these networks for news and other content. 

Although media outlets tend to prioritize connections that they can monetize, Fainman-Adelman suggests “developing socially native content to build brand awareness on platforms (and eventually transitioning to more direct relationships).” 

“Engaging the next generation will be crucial for legacy media’s sustainability and reducing the gap now will undoubtedly pay off in the long run,” Fainman-Adelman believes.

Tactic 2: Understand platform dynamics 

YouTube, Instagram and TikTok have some shared qualities, but audiences use them differently. Creators need to tailor content based on the features and audience expectations of each network. 

Fainman-Adelman advises, “Ensuring that news media is highly accessible (e.g., in terms of language, tone, humor) and engaging (e.g., multimedia, interactive, participatory). This “will be critical for building and retaining loyal audiences in the long run.”

Tactic 3: Emphasize authenticity

Shifts in tone are also key to providing a sense of intimacy and authenticity younger audiences crave. The Next Gen News report identifies “how social media personalities’ lived experiences boosted their authenticity and relatability when it came to certain topics.” 

This can be hard for mainstream outlets to replicate. But, the Digital News Report highlights younger players – such as Dylan Page (aka News Daddy) in the UK, Vitus Spehar (best known for Under the Desk News on TikTok) in the USA and Hugo Travers (Hugo Décrypte) in France – which others can learn from. 

Stressing transparency in reporting processes and clearly distinguishing between news, analysis, and opinion can also help build credibility among skeptical younger viewers.

Tactic 4: Embrace diversity

This can take many forms, including using formats such as short videos, podcasts, and interactive articles that are engaging and accessible. Broadening the range of topics covered and adopting a more conversational tone can also make news more appealing to Gen Z audiences.

Meanwhile, FT Strategies make the case for “partnering with creators, empowering editorial talent to share their [personal] stories, and … [hiring] younger and more diverse journalists who are permitted to express themselves in an authentic way, particularly on social media.” 

Sophia Smith Galer (ex-BBC and Vice News) and Taylor Lorenz (The Washington Post) were identified by the report’s Advisory Board as exemplars with large social media followings who enable “their authentic personalities to shine through their work.”

Tactic 5: Change the narrative

“One of the most profound shifts we’ve seen among younger audiences is who and what they see as trustworthy” Fainman-Adelman says.

Media players need to learn from this and avoid doing things the way that they always have done. Afterall, for many younger audiences, these tried and trusted techniques don’t resonate with them. 

Changing the paradigm means being clearer about editorial processes, funding sources, and potential biases. A genuine openness to feedback and audience engagement also matters. 

Incorporating solutions journalism and more positive narratives may also help. Offering content that provides hope and inspires action can resonate with younger demographics (and others), moving away from the “doom and gloom” narrative many consumers associate with the media. 

Bringing it all together

Engaging more effectively with younger audiences requires a deep understanding of their media habits and preferences. There are also potential long-term benefits to this too. As Fainman-Adelman reminds us, “several studies show that young people are often accurate predictors for broader shifts in society.”

Existing trends like widespread multimedia consumption, passively accessing content via social and other indirect ways (instead of doing direct), as well as a desire for shifts in the tone and breadth of content being provided, are here to stay. And they are only going to become more mainstream.

As a result, media players must be willing to experiment with new formats and approaches. These should prioritize authenticity, relevance, diverse content and more diverse voices. Through this, news organizations and publishers will be better placed to build trust and loyalty among younger audiences.

In doing this, Newman reminds us that “mainstream news brands cannot please all young people all the time due to the fragmented ways in which they consume media.” But, he says, “they can give themselves a better chance of being chosen more often.”

As the media landscape continues to evolve, those who adapt will not only survive but thrive. In an increasingly fragmented environment, adopting these strategies to connect with younger audiences can transform media organizations into trusted and preferred content sources for both the next generation and everyone else.

Industry-Research

The impact of media companies opting out of open-web AI training

The internet is seen by some as a vast repository of information readily available for training open and closed AI systems. However, this “data commons” raises significant ethical and legal concerns regarding data consent, attribution, and copyright, particularly for media companies. These concerns are growing due to the fear that AI systems may use the media’s content for training without consent, exacerbating conflicts over intellectual property rights.

A new study, Consent in Crisis: The Rapid Decline of the AI Data Commons, investigates these issues by examining how AI developers use web data and how data access and usage protocols shift over time. This research involves a comprehensive audit of web sources used in major AI training datasets, including C4, RefinedWeb, and Dolma.

The research also evaluates the practices of AI developers, such as Google, OpenAI, Anthropic, Cohere, and Meta, as well as non-profit archival organizations such as Common Crawl and the Internet Archive. By focusing on dynamic web domains and tracking changes over time, this study assesses the evolving landscape of data usage and its implications for media companies.

The research observations provide strong empirical evidence for the misalignment between AI uses and web-derived training data. This analysis helps track major shifts in signaling consent preferences and reveals current tools’ limitations.

Increased restrictions on AI data

  • From April 2023 to April 2024, a growing number of websites started blocking AI bots from collecting their data. Websites accomplish this by including specific instructions in files called robots.txt and their terms of service.
  • Impact: About 25% of the most critical data sources and 5% of all data used in some major AI datasets (C4, RefinedWeb, and Dolma) are now off-limits to AI.
  • OpenAI’s bots, which collect data for AI training, are blocked more often than other companies’ bots. The rules about what these bots can and cannot do usually need to be clarified or more consistent.
  • Impact: This inconsistency makes adhering to data usage preferences difficult and indicates ineffective management tools.

Divergence in the web data quality

  • The most popular web domains for AI training are news, forums, encyclopedias and includes academic and government content. These domains contain diverse content, such as images, videos, and audio. Many of these sites montize via ads and paywalls. They also frequently have restrictions for how their content can be used in their terms of service. In contrast, other web domains consist of personal/organizational websites, blogs, and e-commerce sites with less monetization and fewer restrictions.
  • Impact: The increasing restrictions on popular, content-rich websites mean that AI models must increasingly rely on open or user generated content. Thus, they miss out on the highest-quality and most up-to-date information, potentially affecting their performance and accuracy.

Mismatch between web data and AI usage

  • There needs to be a closer connection between the web data collected for training AI and the actual tasks AI systems perform in the real world.
  • Impact: This misalignment could lead to problems with AI systems’ performance and data collection. It may also lead to legal issues related to copyright.

AI economic fears may reshape internet data

  • The use of internet content for AI training, which was not its original intent, shifts incentives for content creation. With the increasing use of paywalls and ads, small-scale content providers might opt out or move to walled platforms to protect their data. Without better control mechanisms for website owners, the open web is likely to shrink further, with more content locked behind paywalls or logins to prevent unauthorized use
  • Impact: This trend could significantly reduce access to high quality information availability for AI training.

The media’s choice to opt out of AI training

While the Internet has served as a critical resource for AI development, the use of the content created by others, including the media, (often at great expense) without consent presents significant ethical and legal challenges. As more media companies choose to exclude their content from AI training, the datasets become less representative and outdated. The decline in data quality reduces the relevance and accuracy of the resulting AI models. Therefore, improved data governance and transparency are essential to allow for open access of content online. It also provides a framework for ethical use of web content for AI training, which in turn should improve the quality of training data.

Industry-Research | Innovation

Does Generative AI aid or homogenize human creativity?

Creativity fuels innovation and expression across various media disciplines. With the advent of generative artificial intelligence (AI) and large language models (LLMs), many question how these technologies will influence human creativity. While generative AI may effectively enhance productivity across sectors, its impact on creative processes remains questioned. New research, Generative AI enhances individual creativity but reduces the collective diversity of novel content, investigates AI’s effect on the creative output of short (or micro) fiction. While the research focuses on short stories, the study examines how generative AI influences the production of creative expression, which has larger implications.

Creative assessment

The study evaluates creativity based on two main dimensions: novelty and usefulness. Novelty refers to the story’s originality and uniqueness. Usefulness relates to its potential to develop into a publishable piece. The study randomly assigns participants to one of three experimental conditions for writing a short story: Human-only, Human with one Generative AI idea, and Human with five Generative AI ideas.

The AI-assisted conditions include three-sentence story ideas to inspire creative narratives. This design allows the researchers to assess how AI-generated prompts affect the creativity, quality, and enjoyment of the stories produced. Both writers and 600 independent evaluators assessed these dimensions, providing a comprehensive view of the stories’ creative merit across different conditions.

Usage and creativity

In the two generative AI conditions, 88.4% of participants used AI to generate an initial story idea. In the “Human with one Gen AI idea” group, 82 out of 100 writers did this, while in the “Human with five Gen AI ideas” group, 93 out of 98 writers did the same. When given the option to use AI multiple times in the “Human with five GenAI ideas” group, participants averaged 2.55 requests, with 24.5% asking for a maximum of five ideas.

The findings from the independent evaluators show that access to generative AI significantly enhances the creativity and quality of short stories. Writers who use AI-generated ideas to produce stories consistently rate higher in creativity and writing quality than those written without AI assistance. This effect was particularly noticeable in the Human with five GenAI ideas condition, suggesting that increasing exposure to AI-generated prompts leads to greater creative output.

However, the study also uncovers notable similarities among stories generated with AI assistance. This suggests that while AI can enhance individual creativity, it also homogenizes creative outputs, diminishing the diversity of innovative elements and perspectives. The benefits of generative AI for individual writers may come at the cost of reduced collective novelty in creative outputs.

Implications for stakeholders

Despite several limitations, the research highlights the complex interplay between AI and creativity across different artistic domains. These limitations restrict the creative task by length (eight sentences), medium (writing), and type of output (short story). Additionally, there is no interaction with the LLM or variation in prompts. Future studies should explore longer and more varied creative tasks, different AI models, and the ethical considerations surrounding AI’s role in creative text and video production. Examining the cultural and economic implications in creative media sectors and balancing innovation with preserving artistic diversity is essential.

Generative AI can enhance human creativity by providing novel ideas and streamlining the creative processes. However, its integration into creative media processes must be thoughtful to safeguard the richness and diversity of artistic expression. This study sets the stage for further exploration into generative AI’s evolving capabilities and ethical implications in fostering creativity across diverse artistic domains. As AI technologies evolve, understanding their impact on human creativity is crucial for harnessing their full potential while preserving the essence of human innovation and expression.

Advertising | Industry-Research | Revenue | Supporter Spotlight

How brands’ LGBTQA+ ad-pullback impacted publishers

For years, June’s Pride Month has been a beacon for brands to demonstrate their support for the LGBTQA+ community, often translating into vibrant advertising campaigns across various media outlets focused on these demographics. Historically, these initiatives have served as a celebration of diversity and inclusivity. They’ve also provided a lucrative opportunity for LGBTQA+-themed publishers who saw significant increases in advertising spend during this period.

However, recent trends indicated a significant shift in Pride Month advertising. Brands have increasingly and unfortunately retreated from public LGBTQA+ supportive ad campaigns, influenced by last year’s Bud Light backlash and growing anti-LGBTQA+ legislation. This pullback did not just take the form of a reduction in rainbow-themed products but was deeply reflected in advertising spend. Major players like Target and Starbucks scaled back their Pride-themed offerings and the ripple effect dampened the financial outlook for LGBTQA+-focused advertising this past Pride Month.

Trend analysis: beyond pride month

This retreat hasn’t been confined to June alone. While our data for this period is still pending – a more comprehensive analysis will be available by mid-July – we analyzed advertising spend across 18 LGBTQA+-themed media outlets including national TV, print publications, and online channels, revealing a broader trend that predates Pride Month. In the first four months of 2024 alone, there was a noticeable decrease in advertising commitment. Here’s a detailed data breakdown:

2023 overview

In 2023, the landscape appeared strong, with more than $63 million spent on advertising across selected LGBTQA+ media outlets, marking a 38% increase from the $45.5 million recorded in 2022. Top advertisers such as pharmaceutical brands Biktarby, Spravato, Dovato, Cabenuva, and Apretude significantly contributed, each investing more than $1.8 million.

The momentum shifted in 2024. From January to April, these outlets witnessed a fairly massive 10% decrease in advertising spend compared to the same period in 2023, with $17.9 million spent down from $19.9 million. However, this still represented a 40% increase from the $12.8 million noted between January and April of 2022. Yes, this is better than 2022. But the numbers suggest a volatile advertising environment for these publishers.

Notable declines

Prominent advertisers like Spravato, My Pillow (surprise!), Vitamin Water, and Harlem (an Amazon Prime Video series) slashed budgets almost entirely. This contributed to a collective $2.2 million drop year-over-year. Similarly, Cabenuva and Virgin Voyages cut expenditures by at least 60%, tallying up to a $929K reduction.

Impact on LGBTQA+ publishers

This decrease in advertising spend could be dire for LGBTQA+-focused media outlets that rely on these revenues. These publishers undoubtedly faced a tough loss this year. As brands retreat, the onus falls on LGBTQA+-focused publishers to find new ways to attract and retain advertisers, ensuring they can continue to serve their audiences effectively.

A strategic reassessment

For brands and advertisers, this LGBTQA+ advertising pullback calls for a strategic reassessment. It is crucial to recognize that while immediate reactions to socio-political pressures might seem necessary, they can also undermine long-term brand loyalty and consumer trust, especially within the LGBTQA+ community.

To navigate this complex landscape, brands should consider more sustainable and genuine engagement strategies that extend beyond the confines of Pride Month. This could involve year-round support through consistent representation in advertising, sponsorship of LGBTQA+ events, and partnerships with LGBTQA+ organizations. By integrating inclusivity into the core of their brand ethos, advertisers can build deeper, more authentic connections with their entire customer base.

The road ahead

These advertising insights underscore a cautious approach taken by brands, reflecting a broader hesitation across industries to engage in what has become a politically-charged atmosphere. For LGBTQA+-focused publishers, the challenge will be to navigate this new landscape where traditional peaks in advertising spend are no longer guaranteed. Depending on the 2024 election, we could see even more volatility.

Publishers in this space must now innovate and perhaps look to diversify their brand customer base. With Pride Month shouldering less of the annual revenue, it may be helpful to consider higher impact media types like video and native advertising to help mitigate losses. Above all, media companies should focus on fostering year-round partnerships with brands willing to commit to diversity, equity and inclusion, regardless of the prevailing political climate.

This data not only sheds light on the challenges facing LGBTQA+-focused publishers but also signals a conservative shift across the entire brand landscape, especially during an election year. Heightened scrutiny and polarization have made advertisers more cautious about brand safety– focusing on where and how their ads are displayed. Publishers that provide content with universally appealing themes, such as family, lifestyle, and travel could attract more advertisers, as a result.

Industry-Research

Financial motivation impacts the public’s perception of news

The news media face significant challenges in today’s market, particularly in engaging large, diverse audiences and ensuring that their content is trusted and valued. While much of the discussion around consumer disengagement in news focuses on issues like bias and clickbait, a new culprit has emerged: the public’s perception of profit-driven news.

Some people believe that news companies are increasingly compromising their integrity by prioritizing profit and financial gain, even as the industry struggles to improve its public standing and economic sustainability. Journalism scholars Jacob L Nelson, Seth C Lewis, and Brent Cowley explore factors influencing the perceptions of news trustworthiness. Their research, Money is the root of all evil.’ How the business of journalism shapes trust in news examines how perceptions about news funding influence trust and engagement with news content.

Trust, bias, and skepticism of the news

The authors interviewed 34 news consumers, using the folk theory—a generative approach to uncovering the narratives people construct on any given topic. The root causes of trust understandably vary among individuals. Some respondents attribute their distrust of the news industry to the rise of populism, others to the influence of digital technology, and some to the lack of diversity in traditional newsrooms.

However, despite these varied perspectives, many perceive news reporting as biased. While discussions on bias typically focus on political leanings, economic bias can play an equally significant role. Economic pressures influence public trust; many today believe news organizations prioritize profitability over accurate reporting.

Skepticism toward journalism also stands as a barrier to trust. Respondents highlighting their skepticism and concerns often feel compelled to fact-check and corroborate news stories. They view the news as ideologically biased rather than objective, leading them to consume it critically and avoid accepting journalistic perspectives as entirely truthful.

Is the news profit-driven with an economic bias?

The research participants assume news organizations primarily make money through advertising, leading to a focus on attracting large audiences. They believe this economic pressure results in sensational and often ideological biases in news coverage. The perception of journalism as profit-driven contributes to consumer distrust of news, as they view the news media as prioritizing profit over accurate reporting.

Further, respondents frequently point to journalism’s pursuit of profits as a reason for their deep skepticism. They observe news organizations striving to secure advertising deals and attract large audiences, thinking this will influence the journalists’ reports. Those who see ideological bias in the news perceive it as economically motivated rather than ideologically driven.

Perception controls reality

Audience distrust stems not necessarily from the news media’s actions but from the perception that news organizations prioritize profits above all else. While skepticism towards commercial influence is justified, this study indicates that audiences overwhelmingly view economic interests as dominating journalistic integrity. The respondents’ perception suggests that audiences believe profit-driven priorities significantly compromise journalistic quality.

News without profit-motivations: Non-profit or publicly-funded

The authors believe journalists will not restore public trust solely by maintaining objectivity and avoiding political bias. They recognize the need for news organizations to have revenue goals. However, they recommend addressing the economic model of journalism and demonstrating a clear separation between financial motives and journalistic integrity.

They also see options in non-profit or publicly funded models, which can reduce perceptions of profit-driven motives in the news. While trust in publicly funded outlets like the BBC dropped, a structural shift across the could improve trust. Public funding could especially benefit local newsrooms, which are perceived positively but are financially vulnerable.

It is essential to understand public perceptions of newsroom economic motivations and their impact on trust. Further examination of the assumptions that journalism’s commercial interests shape people’s trust in news is key to understanding the nuances of the industry’s credibility challenges. Meanwhile, increasing transparency can help address audience concerns about revenue and profits influencing journalistic work.

Diversity, Equity & Inclusion | Industry-Research | Video

Today’s audiences like short video news with personality

Influencers, independent journalists, and smaller news outlets sharing news and commentary on social platforms increasingly compete for audience attention with traditional and digital news brands. These “alternative voices” can also provide a place for a diverse array of opinions and perspectives—though the most popular accounts don’t appear to be particularly diverse or alternative, unless the term alternative is simply defined as delivered by social platforms outside of established news brands.

Platforms like TikTok and Instagram offer access to creator tools and global distribution, which helps these accounts reach large audiences. However, measuring the extent of news consumption on social and video networks is complex due to the diverse range of accounts and topics discussed. However, Reuters’ Institute’s new report, Digital News Report 2024, provides a snapshot of the most influential accounts and the balance of attention between alternative news sources and mainstream. The report examines the nature of these alternative voices and their followers and evaluates the reliability of the information and the implications for the marketplace.

Recall of alternative news accounts (58%) surpasses mainstream news brands in the U.S. (42%). This indicates a significant shift toward news creators and influencers. This trend also underscores alternative voices’ growing influence, as well as the continuous evolution of news content and delivery.

Linked to this trend, video storytelling is an increasingly crucial online news source, especially among younger audiences. Short news videos – popular on TikTok and Instagram – are accessed by 66% of respondents each week, while longer formats attract around 51%. Most online news video consumption takes place on social platforms. Audiences favor these platforms for news (72%) over publisher websites, which only attract 22%. This increases the challenges around monetization and connection for traditional news publishers.

Audience and content analysis

Reuter’s report asked respondents to name accounts they follow most closely across six popular platforms—Facebook, X, YouTube, Instagram, Snapchat, and TikTok. Respondents identify Tucker Carlson and Joe Rogan as the accounts they follow most closely. Interestingly, the most mentioned (top 10) individual names offer political commentary or chat rather than original newsgathering. Most of the popular content is also partisan, with little or no attempt to present a balanced view. And the entire top 10 list is comprised of white men. Many of these names are hardly “alternative,” as they come with decades of experience in legacy media ― traditional cable or talk radio networks.

Some alternative news brands are comprised of multiple creators, such as the Daily Wire and Blaze TV (conservative), Young Turks, and Medias Touch (progressive). Regardless of their politics, the look is consistent and video-centric. It’s somewhere between a podcast and a TV broadcast – with mostly male hosts talking to mostly male guests.

The nature of some of this content may not appeal to advertisers. As a result, some personalities find other ways to generate revenue, such as appealing directly for donations or selling merchandise. A few, such as Tucker Carlson, are trying out premium subscriptions, providing additional content or networking opportunities for a fee.

Reliability and impact on society

The reliability of information shared by alternative voices is a critical concern. While some independent journalists and creators provide valuable insights and diverse perspectives, others report misinformation and partisan content. The decentralized nature of these platforms makes it challenging to regulate content quality, leading to potential societal impacts, such as increased polarization and the spread of false information.

The rise of alternative news sources and the popularity of individual’s “news” accounts shows a growing audience preference for creators and influencers—even in their consumption of what they define as news. These alternatives claim to offer free expression, positioning themselves against mainstream media, which they accuse of suppressing the truth or serving elite interests.

The insights provided by Reuters’ findings makes evident the popularity of short form video for news among audiences. It also sheds some light on the types of storytelling and storytellers who audiences find most engaging. News media outlets should explore new creative formats and personalities and showcase creators’ individual style and personalities to embrace changing news preferences and engage today’s audiences.

Industry-Research | Video

Video streaming landscape matures through nuanced growth

Video streaming services (SVODs) are entering a new phase of maturity, characterized by moderate growth in an increasingly crowded market. SVODs are shifting their focus from subscriber acquisition to implementing strategies to achieve profitable growth. Marketplace trends show that advertising and bundling services are integral to the next stage in the SVOD landscape.

According to Antenna’s new State of Subscription report, most new SVOD subscribers selected ad-supported tiers in Q4 2023 and Q1 2024. This practice will likely continue, as ad-supported subscriptions account for over half of the gross additions during this period. Notably, 61% of SVOD consumers opted for the ad-supported service, indicating a significant shift toward ad acceptance.
Antenna identifies subscribers in four distinct choice groups:

  1. Ad Takers – Always opt for ads.
  2. Ad Avoiders – Never choose ads.
  3. Ad Managers – Mix and match ad-supported and ad-free plans.
  4. Ad Oblivious – Have not encountered an ad choice.

With 38% of subscriptions now ad-supported, reflecting a 7-point increase from 2023, consumers are increasingly open to ad-supported options. This trend is further apparent by the growing segment of Ad Takers, which has increased by 11.2 million since Q1 2022.

Benefits of bundling

Bundling SVOD services proves to be an effective strategy for reducing churn. Disney and Apple observed a 2 to 6-point improvement in churn rates for their bundled services compared to standalone offerings. Bundling Disney+, Hulu, and ESPN+ helps retain more subscribers than offering each service separately.

Antenna’s Bundle Benefit Ratio (BBR) measures the potential upside of bundling. It suggests that most premium SVODs have more curious customers than committed ones. This indicates the potential for bundled offerings to convert these curious customers into loyal subscribers.

  • Curious Customers: Users who have either canceled a service or are currently subscribed to a service for 6 months or less.
  • Committed Customers: Users who have subscribed to a service for over 6 months and have not canceled it before.

All Premium SVODs, except Netflix, have a higher number of Curious Customers compared to Committed Customers. Netflix’s exceptionally low Bundle Benefit Ratio indicates a higher risk of cannibalization from bundled offerings than other services. Notably, Netflix’s bundling strategies have mainly targeted its Ad-Supported tier. Conversely, Starz and Max have the highest ratios of Curious to Committed customers, indicating substantial potential gains from bundling strategies.

Effective acquisition strategies

The method of subscriber acquisition significantly impacts customer lifetime value (CLTV). Users acquired at full price can have CLTVs that are 52% higher than those acquired via free trials. Full-price subscribers tend to have higher retention rates and greater long-term value. In 2022, 65% of SVOD sign-ups came at full price from day one, continuing into 2023 and Q1 2024.

Promotions also play a critical role in driving annual plan uptake. For instance, when discounted in late 2022, the uptake of Max’s (formerly HBO Max) annual plans increased more than fivefold. This demonstrates that well-timed promotions can significantly boost long-term subscriber commitments.

Growth and churn dynamics

The overall growth of SVOD subscriptions has slowed to a more moderate pace, with a 10.2% year-over-year increase compared to 18.8% in 2023. However, specialty SVOD services have outpaced premium ones, growing at 15.8% YoY versus 9.4%. This growth is driven by niche content that appeals to specific audiences, highlighting the importance of content differentiation in the competitive SVOD market.

SVOD services must optimize pricing and packaging strategies to drive healthy performance. Ad-supported tiers will continue to play a crucial role, with increasing consumer acceptance and the potential for significant revenue from advertisements. Bundling and effective acquisition strategies will also be vital in maintaining and growing subscriber bases. The video streaming industry is evolving towards sustainable and profitable growth. As SVOD services navigate the landscape, they must balance subscriber acquisition with retention strategies, leveraging ads, bundles, and pricing tactics to achieve long-term success.

Industry-Research

International public leery of GenAI use in news

The public has a knowledge gap around generative artificial intelligence (GenAI), especially when it comes to its use in news media, according to a recent study of residents in six countries. Younger people across countries are more likely to have used GenAI tools and be more comfortable and optimistic about the future of GenAI than older people. And a higher level of experience using Gen AI tools appears to correlate with more positive assessment of their utility and reliability. 

Over two thousand residents in each of six countries were surveyed for the May 2024 report What Does the Public in Six Countries Think of Generative AI in News? (Reuters Institute for the Study of Journalism). The countries surveyed were Argentina, Denmark, France, Japan, the UK and the USA.

Younger people more optimistic about GenAI

Overall, younger people had higher familiarity and comfort with GenAI tools. They were also more optimistic about future use and more comfortable with the use of GenAI tools in news media and journalism.

  • People aged 18-24 in all six countries were much more likely to have used GenAI tools such as ChatGPT, and to use them regularly, than older respondents. Averaging across countries, only 16% of respondents 55+ report using ChatGPT at least once, compared to 56% aged 18 to 24.
  • Respondents 18-24 are much more likely to expect GenAI to have a large impact on ordinary people in the next five years. Sixty percent of people 18-24 expect this, while only 40% of people 55+ do.
  • In five out of six countries surveyed, people aged 18-34 are more likely to expect GenAI tools to have a positive impact in their own lives and on society. However, Argentia residents aged 45+ broke rank, expressing more optimism about GenAI improving both their own lives and society at large than younger generations.
  • Many respondents believe GenAI will improve scientific research, healthcare, and transportation. However, they express much more pessimism about its impact on news and journalism and job security.
  • Younger people, while still skeptical, have more trust in responsible use of GenAI by many sectors. This tendency is especially pronounced in sectors viewed with greatest skepticism by the overall public – such as government, politicians, social media, search engines, and news media.
  • Across all six countries, people 18-24 are significantly more likely than average to say they are comfortable using news produced entirely or partly by AI.

People don’t regularly use GenAI tools

Even the youngest generation surveyed reports infrequent use of GenAI tools. However, if the correlation between young people using GenAI more and feeling more optimistic and trusting about it holds true on a broader scale, it’s likely that as more people become comfortable using GenAI tools regularly, there will be less trepidation surrounding it.

  • Between 20-30% of the online public across countries have not heard of any of the most popular AI tools.
  • While ChatGPT proved by far the most recognized GenAI tool, only 1% of respondents in Japan, 2% in France and the UK, and 7% in the U.S. say they use ChatGPT daily. Eighteen percent of the youngest age group report using ChatGPT weekly, compared to only 3% of those aged 55+.
  • Only 5% of people surveyed across the six countries report using GenAI to get the latest news.

It’s worth noting that the populations surveyed were in affluent countries with higher-than-average education and internet connectivity levels. Less affluent, free, and connected countries likely have even fewer people experienced with GenAI tools.  

The jury is out on public opinion of GenAI in news

A great deal of uncertainty prevails around GenAI use among all people, especially those with lower levels of formal education and less experience using GenAI tools. Across all six countries, over half (53%) of respondents answered “neither” or “don’t know” when asked whether GenAI will make their lives better or worse. Most, however, think it will make news and journalism worse.

When it comes to news, people are more comfortable with GenAI tools being used for backroom work such as editing and translation than they are with its use to create information (writing articles or creating images).

There is skepticism about whether humans are adequately vetting content produced using GenAI. Many believe that news produced using GenAI tools is less valuable.

  • Users have more comfort around GenAI use to produce news on “soft” topics such as fashion and sports, much less to produce “hard” news such as international affairs and political topics.
  • Thirty percent of U.S. and Argentina respondents trust news media to use GenAI responsibly. Only 12% in the UK and 18% in France agree. For comparison, over half of respondents in most of the countries trust healthcare professionals to use GenAI responsibility.
  • Most of the public believes it is very important to have humans “in the loop” overseeing GenAI use in newsrooms. Almost half surveyed do not believe that is happening. Across the six-country average, only a third believe human editors “always” or “often” check GenAI output for accuracy and quality.
  • A cross-country average of 41% say that news created mostly by AI will be “less worth paying for” and 19% “don’t know. 32% answered “about the same.”

Opportunities to lead

These findings present a rocky road for news leaders to traverse. However, they also offer also an opportunity to fill the knowledge gap with information that is educational and reassuring.

Research indicates that the international public overall values transparency in news media as a general practice, and blames news owners and leadership (rather than individual journalists) when it is lacking. However, some research shows users claim to want transparency around GenAI tools in news, but trust news less once they are made aware of its use.

The fact that the public at large is still wavering presents an opportunity for media leaders to get out in front on this issue. Creating policy and providing transparency around the use of GenAI tools in news and journalism is critical. News leaders especially need to educate the public about their standards for human oversight around content produced using GenAI tools.

Industry-Research | Innovation

Want to build your audience? Consider the fediverse

The fediverse buzz continues to grow, with articles highlighting the potential to revolutionize the digital landscape. Proponents say it’s similar to the Internet’s early days, before Big Tech platforms built their algorithmic fiefdoms. Instead, the fediverse is about interoperability and flexibility.

Media companies are always on the lookout for ways to attract new audiences and engage more meaningfully with their readers. And – given Google’s experimentation with AI answers and social sites “distancing themselves from news” – finding new routes to audience development has become an increasing imperative.  

The decentralized nature of the fediverse offers a compelling alternative to traditional search and social. Importantly, this approach allows media companies to retain their direct relationship with audiences, which removes the dependency on social and big-tech platforms for reaching new people.

Unlike traditional social media platforms that operate within closed ecosystems, fediverse represents a decentralized network of interconnected servers and platforms. It comprises a federation of independent servers, each hosting its social media platform.

These platforms, which range from microblogging to image sharing to video hosting, communicate using standard protocols. Their interoperability allows people on different servers to interact seamlessly. The fediverse decentralizes media companies by enabling them to distribute their content across interconnected servers and platforms rather than relying on a single, centralized platform.

Emphasis on choice and control

Unlike centralized platforms, where a single server owned by the platform provider stores user data and content, fediverse lets people choose their server. This server is selected based on individual preferences regarding privacy, content moderation, and community guidelines. This decentralized approach empowers audiences by putting them in charge of their online experience. It also mitigates concerns about data ownership and platform censorship. For media companies, this translates into an environment where people are more likely to engage with content they trust and have control over.

Encouraging diversity and inclusivity

The fediverse enables people to connect across different platforms and communities within the federation. For example, a user on a microblogging platform can follow and interact with users on a video hosting platform. This functionality breaks down the barriers that typically separate content and conversations on traditional social media platforms. This cross-platform interaction fosters a rich tapestry of ideas, perspectives, and content, creating a more vibrant and dynamic online ecosystem. Media companies can leverage this aspect of fediverse to reach diverse audiences actively seeking varied content.

Organic and community-driven engagement

In contrast to the centralized model, where platform algorithms often dictate content visibility and user interactions, fediverse promotes a more organic and community-driven approach. Users have greater control over their timelines and content visibility, allowing for a more personalized and authentic online experience.

This user-centric design aligns with evolving expectations of digital privacy and autonomy, resonating with individuals seeking alternatives to mainstream social media platforms. Media companies can benefit from this by creating content that naturally finds its way to interested audiences without algorithmic interference.

Media companies test the fediverse

At least two digital media companies are exploring the fediverse to gain more control over their referral traffic and onsite audience engagement. The Verge and 404 Media are building new functions that allow them to simultaneously distribute posts on their sites and federated platforms like Threads, Mastodon, and Bluesky. Replies to those posts on those platforms become comments on their sites.

This functionality means people from different platforms can interact with the content without creating individual accounts for each platform. For media companies, this interoperability can significantly enhance audience reach and engagement.

Advantages for media companies using the fediverse

Usability and interoperability are ideal for enhancing user experience. This approach enables seamless communication between platforms, ensuring autonomy, and providing robust content control.

  • Interoperability ensures that different platforms can communicate using common protocols like ActivityPub. This allows people to interact with content across various platforms seamlessly, thus creating a unified and interconnected ecosystem.
  • User autonomy empowers people to select their servers (instances) based on their preferences for privacy, moderation, and community guidelines, offering greater freedom and reducing the dominance of any single platform.
  • Content control enables media companies to host their servers or collaborate with trusted ones, giving them direct control over content distribution and audience engagement. Therefore, it mitigates risks associated with algorithm changes or policy shifts on major social media platforms.
  • Cross-platform interaction allows content like a media company’s article shared on one platform to receive comments, likes, and shares from users on other platforms, broadening reach and engagement without being confined to a single platform.
  • Community-driven moderation decentralizes content moderation, allowing it to occur at the community or server level. Media companies can set moderation policies to ensure their content meets their standards and audience expectations.
  • Enhanced privacy through decentralization gives media companies more control over their data and privacy settings, protecting user data from being exploited by large platforms.

Although federated platforms have smaller user bases than the larger walled gardens like Facebook and X, they offer significant audiences for media companies. Federating sites allow media companies to tap into the growing demand for decentralized, user-centric platforms, attracting new audiences and fostering a more loyal and engaged user base.

Federated platforms offers the potential for a fundamental shift in how media companies interact with their audiences. Media companies that experiment with the fediverse can initiate engagement and have an opportunity to build stronger, more direct connections with their audiences.

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