For many Ad Operations teams, the deadlines haven’t changed, and neither have the expectations. But how the work gets done is finally starting to shift. Automation is leading the way, helping teams speed up processes, reduce errors, and ease operational strain.
However, the true value of automation begins after workflows are streamlined. From proactive optimization to deeper cross-functional collaboration, the real impact of automation is showing up in ways that go far beyond simply eliminating manual tasks. Here’s what changes when Ad Operations teams finally get the time and space to think strategically.
From bottlenecks to bandwidth: wins with the first wave of automation
For Ad Operations teams, the case for automation often starts with urgency. Reporting that takes hours. Campaign setup bogged down by manual handoffs. These aren’t abstract challenges, they’re daily frictions that delay progress, introduce risk, and drain team energy.
That’s why the first wins with automation tend to be tactical. This includes automating reporting, streamlining QA, and improving consistency in trafficking. And these wins are transformative. Workflows get faster. Makegoods and errors decrease. Pressure eases. But that initial wave of automation – as valuable as it is – only scratches the surface of what’s possible.
Because speed, while essential, isn’t the endgame. It’s the beginning of a broader shift. When time is no longer devoured by repetitive tasks, the conversation changes. The real opportunity emerges: what to do with the space automation creates.
How Ad Operations teams use the space automation creates
As automation clears the deck of manual tasks, the shape of the work starts to change. Hours lost to reports and errors are now redirected to analysis, optimization, and strategic collaboration.
Teams start catching issues earlier. They engage more closely with sales and strategy. They make in-flight adjustments that actually move the needle. Instead of being pulled in ten different directions, they finally have the space to focus on outcomes.
In our research, 63% of Ad Operations professionals said their teams don’t have enough time to be proactive. That kind of constraint doesn’t just create stress – it blocks progress. But the teams that lean into automation aren’t just running faster. They’re thinking smarter, working better, and stepping into a more strategic role.
As one ad sales leader put it, “The benefit of automation is saving time and allowing me to do the other 60% of my job.” When the noise of execution quiets down, what emerges is a function that drives innovation, insight, and impact.
Unified workflows unlock better outcomes
Still, making the shift from execution to strategy takes more than time. It requires systems that support the shift. Ad Operations professionals need systems where workflows are connected, not scattered, with teams stitching the process together by hand.
In many organizations, media planning, creative approvals, campaign setup, and billing still live in separate systems. Teams rely on handoffs, manual updates, and cross-checking just to keep campaigns moving. The result? Details slip through, errors multiply, and opportunities to optimize are missed.
Automation is what brings those moving parts together. By integrating processes end to end, it eliminates manual gaps, accelerates handoffs, and ensures that data flows cleanly across tools. With real-time visibility, teams can catch issues early, make faster adjustments, and collaborate more effectively.
It’s no surprise that 59% of professionals named quality control as a top priority for automation. When workflows align, quality isn’t something you chase; it’s something built in from the start.
Automation makes scale possible – without more headcount
When workflows are unified and quality is built in, teams work more efficiently and are positioned to scale without breaking pace or adding headcount. That’s what automation makes possible. It doesn’t just help teams catch up. It gives them the infrastructure to take on more without compromising quality or timelines.
One Media & Entertainment company from our research saw automation increase their operational capacity by 30% to 50% – all without impacting headcount. For organizations facing tighter budgets and rising demands, that kind of lift matters.
It also evolves roles. As repetitive work is automated, time opens up for work that actually requires expertise: optimizing campaigns, solving problems before they escalate, and collaborating across sales and strategy. Our research found that 90% of professionals are open to their roles evolving with automation because the nature of the work is already shifting.
Scaling used to mean doing more with more. Now, it means doing better – with the same team and the right tools already in place.
How automation aids Ad Operations from bandwidth to business impact
Automation may start as a fix for inefficiency, but its long-term value runs deeper. It redefines how teams operate, the way work flows, and where time gets spent. When repetitive tasks fall away, what fills the space is more revealing. Ad Operations professionals find themselves with greater capacity for strategic work, the ability for sharper decision-making, and a clearer path to performance gains.
This shift isn’t theoretical. It’s already underway. Teams are scaling without adding headcount. Workflows are aligning. Roles are evolving. And the impact of ad operations is expanding well beyond execution.
What automation ultimately brings to the table isn’t just speed. It delivers the momentum and operational readiness required for sustainable growth. And it offers Ad Operations teams a competitive edge in a dynamic, performance-driven market.