- Pew: Millennials No Less Trusting (or Distrusting) of News Sources (3 min read)
- TechCrunch: Google Photos Reminder: Smile, It’s Free — You’re The Product! (5 min read)
- Nieman: The scariest chart in Mary Meeker’s slide deck for newspapers has gotten even a little scarier (3 min read)
- Reuters: Vladimir Putin’s censorship agenda targets online giants (5 min read)
- Digiday: 5 ways Time Inc. is trying to make paywalls work (3 min read)
- Business Insider: $25 billion in media money just went up for grabs — and nobody can agree on why (6 min read)
- Guardian: Rusbridger’s farewell illustrates the huge changes to the media in 20 years (4 min read)
- Ad Age: 10 Things You Need to Know Now About Programmatic Buying (4 min read)
- AdExchanger: Please Stop Calling It ‘Currency’ (3 min read)
- WashPost: Steve Case: Get ready, the Internet is about to change again. Here’s how. (6 min read)
Articles by: "DCN"
DCN’s Recommended Reading: Week of June 4, 2015
Member Spotlight: Edmunds.com’s Avi Steinlauf
Q: Tell us a bit about your role and the path that brought you here.
A: I’ve been at Edmunds for almost 18 years. After finishing business school at Kellogg and working as Senior Industry Analyst for Coopers & Lybrand’s Knowledge Strategies Group in New York, I joined Edmunds as the Director of Marketing and Business Development when we had just 20 employees. Now I’m the CEO and our team consists of 600 people nationwide. We had been a book publisher since the 1960s, then came online in 1994 and discontinued the print business in 2005. It’s been fascinating to be a part of the transition onto the Internet and to be involved in the growth that technology has enabled.
The way I approach my job is very hands-on and people-oriented–with both employees and clients. I interface regularly with senior level automaker executives as well as car dealers from all over the country–operations that are small and big, urban and rural, private and public. Car dealers are among the most innovative, entrepreneurial people in the business sector, and getting exposure to them is a fascinating part of my job.
Q: What is the biggest challenge for you in your role?
A: At Edmunds, we’ve always had an entrepreneurial spirit and always looked beyond the norm to make a real difference for car shoppers and the auto industry. The larger Edmunds gets, the more challenging it is for us to continually innovate at that level, but that is required if we want to stay at the head of the pack. We have accomplished a lot, but we can never rest on our laurels. Finding new ways to creatively inspire and support employees and our leadership team to help them continually innovate is the toughest part of my role.
Q: What do you think is the most important aspect of your job?
A: We can’t do what we do without our amazing team of talented and dedicated employees. The most important aspect of my job is ensuring that we’re one of the best places to work, hiring and treasuring people with our values who can contribute to building the business for the long run. (I’m very proud to say that we are often acknowledged in this area, as you can see here.)
Q: Describe one of the most unusual or most memorable experiences in your career/current role.
A: One of the most fun elements of my job is getting regular exposure to new cars and trucks. At Edmunds, we test all the new vehicles provided by automakers on a weekly basis, and on our own dime we regularly buy popular cars and trucks for long-term testing, reporting our findings to car shoppers to help make their process easier. One week I’ll be driving a new minivan, the next a pick-up truck, then move into a new family sedan or a sports car. I really enjoy the variety, and I get a kick out of seeing my kids (none driving age yet) get excited about what I’ve brought home on any given day. My kids really love it – but my wife thinks I’m nuts for having to move my stuff from car to car every week.
I’m very proud of our editorial team’s initiative in helping car shoppers, and the reach of Edmunds’ voice. Recently our team tackled a big question: how much would it cost to repair damage done to the aluminum body of a new truck? They took a sledgehammer to a new Ford F-150 to learn the answer, and the video went viral, earning millions of views. Ford’s CEO was even asked about it on the company’s quarterly earnings call. If you haven’t seen the video yet, you can check it out at here.
Q: What are you most excited about for the future of your organization/ the industry?
A: I like to give my team the baseball analogy that even though we’ve hit some home runs, we’re still only in the bottom of the second inning or perhaps the top of the third. I see a tremendous amount of potential for us to grow within the auto industry. We are currently unrolling a new strategy to play a valued role in the used car shopping process. The used car business is four times the size of the new car business, so that alone gives us plenty of opportunities. Also, we see technology continuing to have a major impact on car shopping. Last October we made our first acquisition – the CarCode customer/dealer texting platform – and have found it to be one of the most successful endeavors in our history. (More details can be found here.) As technology evolves, we’ll be busy for generations to come.
Avi Steinlauf, Chief Executive Office of Edmunds.com, directs the company toward the goals of empowering the automotive consumer, maintaining the high quality of the workplace and building the company to thrive for the long term. He joined Edmunds in summer of 1998 as the Director of Business Development and has also headed the company’s marketing and revenue management areas. Previously, he worked for Coopers & Lybrand’s Knowledge Strategies Group. Avi earned an MBA degree from the Kellogg Graduate School of Management at Northwestern University and a bachelor’s degree from Yeshiva College.
4 Tips for Improving Programmatic CPM
The premise that the rise of automated buying and selling through programmatic technology would have a negative impact on a publisher’s’ ability to increase—or even maintain—their CPM rates is continuing to erode. Many were surprised to learn that the 2013-2014 CPM trend for social, mobile and display across programmatic ad platforms was one of growth, not decline.
As the click declines from its position as the metric of prominence, contextual data, viewability and high impact opportunities for engagement have become increasingly valued and sought after by brands. Today, marketers increasingly realize that “you get what you pay for” but they expect that price tag to come with the same scale and efficiency programmatic technology delivers. So how can publishers use data and technology to command premium pricing for the premium experiences brands want—and consumers expect?
Here are four strategies publishers can adopt to not simply survive, but thrive, in a programmatic world.
- Make your audience and contextual site data available and visible to buyers. Move beyond offering standard cookie-reliant targeting with contextual technology. Real-time, page-level contextualization of your content increases the likelihood that a person sees an ad that’s relevant to them—delighting your audiences and the buyers who want to reach them. Contextual analysis at the page-level will enable you to offer audience segments interested in that content at greater scale, beyond 1st party and 3rd party cookie pools. Contextual data can help increase yield and revenue by showing the value of inventory buyers would normally overlook.
- Upgrade your site to support more advanced ad functionality and cross-screen delivery. Large-format, high-impact ad sizes are designed to help brands get their ads noticed and have been shown to improve interaction rates, increase time spent and improve brand recall. The IAB recently released research showing that consumers find Rising Star ads more engaging and more informative than standard units. This makes them especially valuable to brands, who tend to bid higher on these formats. With an estimated 60% of web traffic coming from mobile, it goes without saying that your site should be mobile optimized. It’s worth spending the time and money to upgrade your site internally, or many technology partners can help you integrate new ad formats and optimize for mobile experiences quickly and easily.
- Understand how much of your content is viewable—and make sure you can deliver against it. Viewability is moving from “nice-to-have” to “must-have” in a buyers mind. Make sure you know how much of your inventory is viewable and provide transparent reporting against that number to clients. Publishers who can offer a pricing model that incorporates viewability (e.g vCPM) will emerge the winners, as brands will pay a premium for guaranteed viewable inventory. An easy way to get started is to ask your monetization partners if they have viewability-tracking and reporting tools to layer on your current offering—some even offer this as a value-add service.
- Adopt a “test and learn” approach to programmatic partners. Don’t accept the status quo from your current monetization partners. As the programmatic landscape matures, earlier pain points of integrating new technology partners are starting to subside as onboarding and operational processes have become standardized. There’s no such thing as a “one size fits all” programmatic partner, so don’t be afraid to test multiple providers concurrently to compare performance; leverage the real-time nature of programmatic to find the right solution that will help ensure a premium for your unique audience and content.
This isn’t the first time publishers have been forced to evolve alongside major industry change, and it most certainly won’t be the last. By 2018, more than 80% of display ad dollars will be transacted programmatically. Publishers that adapt to this new way of doing business and embrace the innovation it spurs will be the ones to reap the benefits.
Darline Jean is the Chief Operating Officer for PulsePoint, responsible for shaping product strategy focused on enhancing the company’s premium programmatic and content marketing solutions. Before joining PulsePoint, Darline was President and Chief Executive Officer of The About Group where she was responsible for the strategic direction of the business unit of The New York Times Company that includes About.com, CalorieCount.com and ConsumerSearch.com. During her tenure as President and CEO, she significantly increased the company’s revenue and led the sale of About.com from The New York Times Company to IAC in 2013. Darline has also held the title of Chief Operating Officer of About.com and Senior Vice President, Chief Financial Officer of the About Group.
Prior to The About Group, Darline held various financial leadership positions with Thomson Media, a division of Thomson Financial. She began her career with Saatchi & Saatchi Advertising in New York.
DCN’s Recommended Reading: Week of May 21, 2015
- Washington Post: How the battle for the future of the web is shaped by economics (5 min read)
- Digiday: Kraft: Digital advertising has a serious data quality problem (20 min video)
- Folio: TheStreet Experiments With A Freemium Model For Its $50-Million Subscription Service (2 min read)
- MediaPost: It’s Not TV, It’s VAB: Trade Bureau Drops Cable, Television Too (2 min read)
- WSJ: Belgian Watchdog Raps Facebook for Treating Personal Data ‘With Contempt’ (4 min read)
- AdWeek: With Facebook’s Instant Articles, Publishers Contemplate a Social-First World (4 min read)
- Ad Age: Behind All Good Ad-Tech Is Data — and Verizon, AOL Have Lots of It (4 min read)
- WSJ: With Facebook’s Instant Articles, Publishers May Find 70 Cents Is Better Than a Dollar (4 min read)
- Jeff Jarvis: I, for one, welcome our new newsstand (9 min read)
- AdExchanger: Fraud And Data Ruptures Could Spark a Consumer Revolt (5 min read)
Making Sense of Media Acronyms with NBCUniversal
ODCR. TVE. VOD. OTT.
Doesn’t it seem like this year’s Upfront presentations were filled with way too many acronyms, making it harder and harder to make sense of them? Playing House’s Executive Producers, writers and stars Lennon Parham and Jessica St. Clair break down what they all mean and how they illustrate the innovation taking place at NBCUniversal.
What Drove Hearst to Invest in Ride-sharing Service Via?
Darcy Frisch, vice president of Hearst Ventures, discusses the unique model, business structure and future of Hearst Ventures’ newest investment, ride-sharing service Via.
Hearst Ventures is always on the lookout for the next big thing in the technology space that can help impact consumers’ lives. The group’s newest investment, ride-sharing company Via, shows big promise in the on-demand transportation sector and has a unique business model that provides an attractive price point and sophisticated technology that differentiates the company from the ever-expanding market competition.
Can you give us a brief background on Via?
Frisch: Via is a ride-sharing service that allows you to reserve a seat in a car using an app on your smartphone. Using Via’s app, customers drop a pin in the location where they’d like to be picked up and where they’d like to be dropped off. Via’s technology matches the request with a nearby vehicle that can fulfill the ride, and dynamically coordinates the route to include other users going in the same direction.
We think there is pent-up demand for transportation alternatives in Manhattan and other major metro areas. Via offers a solution to riders who want to share the cost of their ride, but are looking for, and willing to pay for, more convenience and comfort than what is currently offered by mass transit.
What Hearst Ventures finds particularly compelling about Via is its software platform: an automated dynamic routing system optimized for many variables ranging from traffic conditions to predicted demand along routes traveled. The software—not the vehicle driver—chooses the route and ensures that the customer will always be picked up and dropped off within two blocks of their pin drops. It automatically communicates critical information about the location of the vehicle as it approaches and clearly instructs the customer, through the app, on where to meet their driver and vehicle.
Can you talk a bit about Via’s plans for expansion?
Frisch: Via has been expanding its service in Manhattan gradually over the past year or so and demand for the service has been extraordinary. At the time Hearst invested, service was operating limited hours and in a zone from 32nd Street to 110th Street. Very recently, Via announced that it was extending its hours of operation to be 6:30 a.m.-9 p.m. and expanding its service zone to cover from 14th Street to 110th Street, river to river. Via also has plans to expand into other metro areas in the U.S., and eventually internationally. The first two targets will likely be Chicago and Washington, D.C.
Tell us a little about Via’s pricing model and how the company keeps costs so low.
Frisch: There is a pre-pay option on the app where customers can use money they have already loaded, at the five dollar per-ride price. If customers pay for each individual ride, the cost is seven dollars per ride. If there is more than one person being picked up, each additional rider is charged at 50 percent of your per-ride price. The company keeps the cost low by matching vehicle supply and customer demand. The drivers are independent contractors, licensed by the New York Taxi and Limousine Commission, and are called to work based on what Via expects demand to be on a given day, at a given time. Fully utilized, a vehicle can make three to three and a half loaded trips per hour. Ideally, Via’s vehicles will run at full capacity, but there will always be times of less-than-full utilization. The supply of drivers and vehicles is being managed to grow with demand for the service. The two will expand together.
Tell us more about the founders and the team behind Via.
Frisch: The founders, Daniel Ramot and Oren Shoval, are impressive entrepreneurs. In their home country of Israel, they grew up with Sheruts—shared taxis and vans—that are a popular and effective means of transportation. Ramot and Shoval are both graduates of the elite Talpiot program of the Israel Defense Forces, and clearly have the engineering skills, training and experience that made them able to build the Via technology and successfully roll out the service in New York. Their team is divided between New York and Tel Aviv. The engineering team resides in Tel Aviv, under Shoval, and the operations and marketing teams are based here in New York with Ramot.
What separates Via from some of its competitors?
Frisch: We think there is a lot of room for new transportation solutions in Manhattan. Via is offering a new type of service that combines the low price and sharing aspects of mass transit with the personalization and convenience of a for hire taxi or limo ride. Also, the software and technology platform that I described before is a defensible advantage that Via has over its competitors.
What about Via ultimately made it an attractive investment for Hearst?
Frisch: Hearst Ventures has been interested in on-demand service models and we have spent a good deal of time thinking about these businesses. On-demand transportation is particularly interesting because it is a very large market opportunity that is in its early days of disruption by smartphone hailing services like Uber and Lyft. We spent a long time thinking about the market, and Hearst President and CEO Steve Swartz challenged us to find a company for investment that offered a real competitive advantage to the market counterparts. When I came across Via, I honed-in on its technology platform as something that would differentiate the service. The automated routing system that enables the shared service and the low price point is truly groundbreaking.
Via’s management team is rock solid and their business model is new and different. The timing feels right, since well-funded companies already in the space have educated both the drivers and riders that it is very easy and convenient to transact using smartphones. With this new round of funding, Via can expand and grow more quickly. We are very excited about working with them as they do.
DCN’s Recommended Reading: Week of May 14, 2015
- AJR: Ad Blocking Poses a Growing Challenge to Media Companies (5 min read)
- The New Yorker: Tomorrow’s Advance Man (1h read)
- Politico: N.Y. Times accelerates digital-first effort (2 min read)
- eMarketer: Marketers Share Data Externally, Whether or Not They Want To (2 min read)
- Microsoft: The Facebook “It’s Not Our Fault” Study (5 min read)
- AdWeek: Marketers React to Mobile Viewability Criteria, as Challenges Loom (3 min read)
- NYT: For Verizon and AOL, Mobile Is a Magic Word (7 min read)
- TheWorldPost: Facebook Said Its Algorithms Do Help Form Echo Chambers. And the Tech Press Missed It. (7 min read)
- Vox: Cable news is in trouble, and it’s more about the news than the cable (4 min read)
- CNET: Feds to cable industry: Embrace broadband competition, or else (6 min read)
DCN’s Recommended Reading: Week of May 7, 2015
- WSJ: Vox CEO Says Quality Will Trump ‘Clickbait’ (5 mins)
- Mashable: I watched the Pacquiao-Mayweather fight on Periscope and saw the future (6 mins)
- WSJ: Facebook Offers to Let Publishers Keep Revenue From Certain Ads (3 mins)
- Medium: The beta version of a new business model for news (5 mins)
- 614 Group: Viewability: State of Operations Analysis and Vendor Study (3 mins)
- AdExchanger: Publisher Redesigns Can Knock Viewability Out Of The Park (3 mins)
- AdExchanger: The New York Times Optimistic About Viewability As Digital Ad Revs Rise 11% (2 mins)
- AdExchanger: Chartbeat launches engagement tools (4 mins)
Member Spotlight: AccuWeather’s Marie Svet
Q: Tell us a bit about your role.
A: I lead the monetization strategy for the web, mobile, and connected media platforms of AccuWeather. That means I direct everything from sales to intelligent ad strategies to trafficking and optimization on the site.
I have a deep background in revenue generation for television and media, and working with the world leader in digital and weather data is a great opportunity to take advantage of our meteoric growth and offer advertisers levels of granularity and control in 1-to-1 marketing campaigns that you just can’t find elsewhere. We have the flexibility, worldwide audience, trusted brand, and massive raw data to make uniquely targeted advertising a reality across multiple platforms.
Q: What is the biggest challenge for you in your role?
A: Programmatic advertising can mean many different things, but some believe it has come to mean a completely back-end-driven ad serving system with very little human involvement. This attitude from agencies and brands has publishers worried about the commoditization of their ad inventories.
We are an advertising partner – not a vendor – that understands that human creativity cannot be replaced by a computer, so while we sell a lot of our inventory programmatically, we also have a team dedicated to meeting the needs of our partners, who need to deliver their message beyond the banner – through unique and custom executions that combine all our data with our best in class content for seamless advertising experiences. Our start-up mentality allows us to be early adopters of new technologies so we’ll always be on the forefront, trying and testing new things. The goal is to provide the easiest, most seamless way possible for advertisers to meet their marketing objectives across our platforms, however they choose to transact.
Q: What do you think is the most important aspect of your job?
A: Building the right team in sales and ad ops is essential to our overall success.
We look for new team members who are natively digital with a strategic ad ops focus. The way digital advertising is bought and sold is very different than traditional media and requires a technical and almost entrepreneurial mindset due to the ever-changing landscape and infinite ad product possibilities when platform, audience, behavior, and weather data are all in the mix.
We have a large global audience, and selling programmatically through both private marketplaces and open exchanges has given us the ability to maximize yield across our non-U.S. inventory while keeping costs to a minimum.
Q: Describe one of the most unusual or most memorable experiences in your career.
A: I’m fortunate to have been on the ground floor of many interesting media ventures, including the early days of the FeedRoom.com, Nickelodeon, Nick @ Nite, and World Wrestling Entertainment (WWE). But some of the most personally satisfying work I do is with the New York Chapter of Women in Cable Telecommunications (WICTNY). I believe strongly in its mission to develop women leaders who will transform the media industry. I served three terms as chapter president and continue to serve on the New York board of directors.
Q: What are you most excited about for the future of AccuWeather?
A: Big Data is opening up whole new ways of defining campaigns and reaching your audience with a personalized message that can follow them throughout their day on multiple touch points.
AccuWeather has continued to grow enormously, and as we launch on exciting new platforms like smartwatches and wearables and of course the new 24/7 AccuWeather Network, my team can offer more value to advertisers across multiple platforms.
In my time with AccuWeather, we’ve achieved 40% growth in digital media revenue generation and established a new record and standard for success for a 53-year-old company. I’m excited to see where advancements in the industry and AccuWeather’s diverse customer data points take us in terms of what we can offer. As new platforms grow, we can offer more value than ever before.
Marie Svet is the Chief Revenue Officer of AccuWeather.
DCN’s Recommended Reading: Week of April 30, 2015
- AdAge: Apple Watch Creates Wrist-y Business for Publishers, Advertisers (5 min read)
- The Atlantic: Facebook Is Eating the Internet (5 min read)
- The Guardian: Google admits mistakes with news outlets as it announces new partnership (3 min read)
- Re/Code: Blocking Comcast Is a Start. But if We Want Better Broadband, We Need Much More. (2 min read)
- MediaPost: ANA Advises Advertisers to Make ‘Measurably Viewable’ New Digital Ad Currency Standard (1 min read)
- Digiday: Hearst’s Troy Young: The modern publisher needs a platform (4 min read; 27 minute audio)
- MediaPost: ANA Calls Agency Financial Relations ‘Disturbing,’ Releases Findings to Back It Up (3 min read)
- Re/Code: Money Can’t Buy Everything, Comcast Learns as Deal Implodes (4 min read)
- TechCrunch: Cablevision Becomes First Pay TV Provider to Resell Hulu’s Service (3 min read)
DCN’s Recommended Reading: Week of April 23, 2015
- AdWeek: Facebook Tweaks Cause Concern Among Marketers, but Not Necessarily Panic (4 min read)
- AdAge: As Marketers Rush to Programmatic, Consumer-Privacy Rules Still Apply (4 min read)
- PressThink: “It’s not that we control NewsFeed, you control NewsFeed…” Facebook: please stop with this. (5 min read)
- Economist: Google Mobilegeddon (2 min read)
- George Brock: Andy Mitchell and Facebook’s weird state of denial about news (4 min read)
- New York Times: Comcast’s Track Record in Past Deals May Be Hitch for Merger With Time Warner Cable (4 min read)
- WSJ: Comcast Strives to Save Merger With Time Warner Cable (5 min read)
- BBC: AdBlock Plus defeats German publishers in court (3 min read)
- The Atlantic: The Eternal Return of BuzzFeed (21 min read)
- AdExchanger: How Can Programmatic Inspire Audiences? (3 min read)
Recommended Reading: Week of April 16, 2015
- NYT: E.U. Charges Google With Violating Antitrust Laws (5 min read)
- AdAge: Are Attention Metrics the Future? (3 min read)
- NYT: A ‘Darker Narrative’ of Print’s Future From Clay Shirky (5 min read)
- Washington Post: In cable, it’s survival of the fittest as channels drop from the bundle (5 min read)
- Washington Post: Washington Post Executive Editor Martin Baron on journalism’s transition from print to digital (23 min read)
- AdAge: Kraft’s Julie Fleischer at Ad Age’s Digital Conference: Not All Data Is Crap (1 min read)
- AdAge: Welcome to the Video Revolution (2 min read)
- MediaPost: Turn Hit With New Lawsuit Over ‘Zombie’ Cookies (2 min read)
- WSJ: Growth of Ad Blocking Adds to Publishers’ Worries (4 min read)