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InContext / An inside look at the business of digital content

How publishers can use performance marketing to boost growth

As organic traffic declines, digital publishers are turning to performance marketing to drive growth. Data-driven methods can foster long-term audience relationships and, ultimately, more predictable revenue

December 2, 2024 | By Ju-Kay Kwek, CEO – Switchboard SoftwareConnect on

The digital publishing industry is navigating a complex transformation. Organic traffic, once a cornerstone of success, is steadily declining due to changes in search engine algorithms, the rise of AI-driven content, and shifts in consumer behavior. To address this challenge, a growing trend we’ve seen among publishers, especially those with premium content and audiences, is to adopt performance marketing—a highly data-driven approach—as a means to both acquire new readers as well as enhance the performance of sponsored content.

This shift represents a departure from the traditional reliance on organic reach. Performance marketing requires a results-oriented strategy, leveraging insights and analytics to optimize campaigns and allocate budgets effectively. Its rise signifies an evolution in how publisher leaders may want to think about growth and monetization in today’s competitive landscape.

Reasons to consider embracing performance marketing

  1. Addressing declines in organic traffic: Search engine algorithm updates and the growing dominance of AI-generated content are reducing the visibility of publishers’ articles. Performance marketing allows publishers to regain control over how their content reaches audiences by targeting specific demographics and optimizing spend for measurable results.
  2. Effectively promoting sponsored content: Brands now expect measurable outcomes from their partnerships with publishers. Performance marketing enables publishers to deliver targeted sponsored content to the right audiences, increasing engagement and ROI for brand partners.
  3. Enhancing reader acquisition strategies: Through precise targeting and retargeting, performance marketing helps publishers attract subscribers who are more likely to engage deeply with their content, driving sustained revenue growth.

Key data-driven methods to adopt

Adopting performance marketing requires publishers to implement robust, data-driven techniques to maximize results. Some key methods include:

  1. Incrementality testing: Using incrementality testing to measure the actual impact of campaigns. By turning campaigns on and off strategically, they can observe the effect on conversions, providing a clearer picture of whether advertising efforts are driving measurable outcomes.
  2. Advanced attribution models: Traditional attribution models, such as last-click or platform-based metrics, often overestimate the contribution of specific channels. Exploring alternative methods like multi-touch attribution or data-driven attribution to capture the full customer journey can help ensure a more accurate representation of campaign performance.
  3. Leveraging first-party data: First-party data has become a critical asset for publishers. By encouraging readers to share their email addresses or engage with content through subscriptions, publishers build a more direct relationship with their audience. This data is instrumental to creating more personalized marketing campaigns and refining targeting strategies.

Adopting strategies for success

For publishers looking to integrate performance marketing into their strategies, the following steps can serve as a roadmap:

  1. Build a data infrastructure: Invest in tools and platforms that enable robust data collection and analytics. These may include customer data platforms (CDPs) and marketing automation systems to streamline targeting and reporting. Breaking down data silos and creating a unified, single source of truth shared across teams is essential for effective collaboration and visibility.
  2. Experiment and optimize: Start with small-scale campaigns and use insights from incrementality testing and attribution analysis to optimize future efforts. Treat campaigns as iterative processes, constantly refining strategies based on performance metrics.
  3. Focus on first-party data: Launch initiatives to collect first-party data, such as newsletters, exclusive content offerings, or gated access. Use this data to segment audiences and deliver highly targeted campaigns.
  4. Balance acquisition and retention: As subscription bases grow, retention strategies become as important as acquisition efforts. Provide an exceptional user experience and foster ongoing engagement through personalized content recommendations and value-driven communication.

Looking ahead: building sustainable digital businesses

While there are no silver bullets, digital publishers that embrace performance marketing and data-driven methodologies can position themselves for long-term success. By breaking down data siloes, diversifying marketing channels, focusing on first-party data strategies, and continually refining user experiences, publishers can create sustainable business models while meeting the evolving needs of their audiences.

In an industry that demands constant adaptation, performance marketing offers actionable steps forward—one rooted in measurable impact, audience insights, and a deeper connection with readers.


About the Author

Ju-kay Kwek is a leader in creating enterprise-scale data analytics products. Before co-founding Switchboard Software, Ju-kay launched Google BigQuery and was a founding product executive for Google Cloud Platform. Ju-kay uses his expertise in media and audience data to help companies like Spotify, Target, DISH, and Dotdash Meredith to accelerate their revenue.  

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