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The rise of Attention Metrics brings new opportunities for publishers
Attention metrics focused on media quality offer advertisers a tool to plan and optimize campaigns for better outcomes while providing publishers a way to accurately evaluate and price their inventory
November 18, 2024 | By Marc Guldimann, CEO & co-founder – Adelaide andClaire Browne, Head of Research – AdelaideConnect on
Capturing consumer attention has always been fundamental to effective advertising. In its 2003 Media Model, the Advertising Research Foundation (ARF) emphasized “Advertising Attentiveness” as a critical step between “Advertising Exposure” and “Advertising Communication,” highlighting attention’s essential role in advertising’s communication objective.
Recently, attention measurement has gained significant momentum. Media agencies are partnering with attention data suppliers and brands are integrating attention metrics into their media planes. Publishers are using this data to assess inventory quality and, in some cases, guarantee campaign performance. Outcome-based attention metrics in particular have gained traction given their direct connection to the bottom-line results marketers care about—and their ability to help media owners increase revenue.
What are attention metrics?
In advertising, attention measures a person’s focus on a creative message and is driven by three key inputs: media quality, creative relevance, and audience. Attention metrics focused on media quality offer advertisers a tool to plan and optimize campaigns for better outcomes while providing publishers a way to accurately evaluate and price their inventory.
However, attention metrics weren’t always effective in delivering meaningful results. It wasn’t until fourth-generation attention metrics emerged that they became powerful tools for media buying, trading, and optimization.
The evolution of attention metrics
Generation one: verification metrics
The shift from analog to digital media introduced a vast array of new channels, causing significant variance in media quality. Advertisers could no longer rely on the relative homogeneity of TV, radio, and print. Viewability and VCR became the standards for measuring online media quality.
However, treating all viewable impressions as equally valuable led to cluttered web pages and an influx of low-quality inventory, including Made for Advertising (MFA) sites. Premium publishers struggled to differentiate themselves, as an ad could be 100% viewable on both a cluttered web page and a high-quality environment.
Generation two: enhanced viewability
The second generation added nuance with metrics like “viewable duration,” which tracks time-in-view beyond one second and incorporates engagement data.
In “politely interruptive” formats like skippable YouTube ads, enhanced viewability reflected the duration of attention and provided insights into creative resonance. However, most environments don’t offer viewers control over the ad experience. Therefore, these metrics incentivized unpleasant formats like interstitials with countdown timers.
They also struggled in untagged channels like Walled Gardens and environments unsuited to viewability measures, such as TV, audio, and cinema, where ads can’t be scrolled out of view.
Despite offering more granularity, enhanced viewability still lacked a direct connection to outcomes and provided little guidance on driving real-world impact.
Generation three: gaze duration
Advertisers sought to predict attention beyond politely interruptive formats, leading to gaze duration metrics. Sometimes called duration-based metrics (DBAMs), they use eye-tracking and viewability data to predict how long people will look at any ad.
DBAMs were the first metrics consistently tied to outcomes, as demonstrated by companies like Parsec, Lumen, Amplified Intelligence, and Playground XYZ.
However, several issues emerged when using them for buying and optimizing media:
- Paradox of Attentive Audiences: Gaze duration is heavily influenced by audience demographics, risking biases toward older or overexposed audiences. Research by Meta showed that people over 25 spend 70% longer viewing ads than younger audiences.
- Creative Incentives: Creative that captures the most attention may be entertaining or sensational but not necessarily aligned with a brand’s objectives.
- Platform Variability: Three seconds of attention on YouTube isn’t the same as three seconds on Facebook; context affects how attention translates into outcomes.
- Diminishing Returns: The first second of attention often delivers the most value. Chasing longer durations may lead to inefficient spending without proportional returns.
The biggest challenge with DBAMs arises with guarantees. Due to the link between gaze duration and creative quality, third-generation metrics can’t serve as reliable media currencies. No publisher can (or should) guarantee that their audiences will pay attention to ads.
Generation four: outcome-driven measurement
Fourth-generation metrics use attention as one input among others—such as placement position, page velocity, and clutter— to measure any placement’s probability of attention. Crucially, they tie this to business outcomes like ad recall, consideration, and sales, enabling advertisers to optimize for results, not just attention itself.
Key differences in fourth-generation metrics include:
- Attention as an Input: Attention is one part of a broader algorithm designed to optimize for outcomes—not the dependent variable.
- Placement-Level Measurement: Focusing on placement quality gives buyers and sellers a shared understanding of media value before an impression is served, facilitating more strategic trading.
- Focus on Media Quality: By isolating media’s impact from creative and audience, fourth-generation metrics provide a consistent quality measure to guide investment decisions, avoiding the pitfalls of maximizing attention duration across all inputs.
Attention: How publishers use fourth-generation metrics to fuel demand
Publishers are increasingly adopting attention-based media quality metrics instead of viewability and gaze duration measures. This approach offers media owners a trusted way to demonstrate media quality to clients and price inventory accordingly, without being held accountable for factors like creative.
Examples of how publishers leverage these metrics include:
- Understanding Quality: Through comprehensive inventory audits, publishers can evaluate ad slots and placements to identify those most likely to drive outcomes.
- Campaign Measurement and Optimization: Leveraging attention data, publishers can design campaigns designed to achieve client goals or optimize in-flight to improve performance.
- Programmatic Monetization: Creating high-attention packages within supply-side platforms (SSPs) allows publishers to charge premium prices for top-quality inventory.
- Attention Guarantees: Publishers can guarantee that campaigns will perform above industry attention benchmarks, thanks to insights into their inventory’s ability to deliver attention and impact.
As advertisers leverage attention metrics to measure media quality and justify investments in more premium placements, demand for high-quality media will rise. Publishers can charge more for their premium inventory and clearly illustrate its value. In the long term, this shared understanding of quality fosters a more equitable and transparent market, leading to business outcomes for all. Outcome-based metrics represent a significant step forward, aligning media quality measurement with real-world results.