Login
Login is restricted to DCN Publisher Members. If you are a DCN Member and don't have an account, register here.

Digital Content Next logo

Menu

Research / Insights on current and emerging industry topics

As the election nears, news concerns intensify

Several recent research reports paint a dire situation for quality news. The reports also suggest steps media organizations can take to support the news ecosystem

October 8, 2024 | By Suzanne S. LaPierre – Independent Media Reporter@BookmouserConnect on

As the US presidential election nears, the latest research continues to raise alarms about the state of the news landscape, both in the US and globally. Among recent findings: Meta may be less effective at curtailing misinformation than previously reported; adults increasingly rely on social media platforms for news; and international experts warn that politicians and social media platform owners are among the greatest amplifiers of misinformation. However, the same studies indicate proactive steps to promote a healthier news environment.

Debunking social media’s mitigation of misinformation

New academic research rebuts previous data suggesting that Meta’s algorithms were effective in limiting misinformation around the last US presidential election. In Social media algorithms can curb misinformation, but do they? scholars from University of Massachusetts Amherst, Indiana University, and University College Dublin reveal that prior research published in Science was conducted during a brief period when Meta had emergency measures in place to quell a dangerous surge of political misinformation. The new research indicates that much of the decrease in untrustworthy news content reported in the prior study was due to temporary “break glass” measures. These were short-lived and have since been lifted.

Authors of the report cite lack of transparency around social media algorithms as a key problem. Companies can potentially change their algorithms during the time they are being studied to improve appearances, and later remove those changes. This appears to have been the case during the previous study. New data shows that the bump in user exposure to news from trustworthy sources only lasted from November 3, 2020, to March 8, 2021- the dates covered by the prior study.

A silver lining: data shows adjustments to news feed algorithms are capable of curbing misinformation – if social media platform owners are incentivized to employ them and keep them in place. “There is a need for independent research of social media platforms and consistent, transparent disclosures about major changes to their algorithm,” the authors report.

More people get news from social media

The recent academic findings are especially concerning because other new surveys show the public relying increasingly on social media for news content. According to Morning Consult’s study, which is based on interviews with 2,2000 US adults:

  • Almost 2 out of 5 adults consume news from social media multiple times a day.
  • Gen Z cites social media as their most trusted news source.
  • Social media news influencers are now among the top three news source for young people- although their credibility is scant compared to traditional news outlets.
  • The percentage of TikTok users who rely on the app for news jumped from less than a third in July 2022 to over half in July 2024.
  • Over half of the users of X and Facebook, and almost half of YouTube users reported using those apps for news when surveyed in July 2024.

The report finds that people’s increasing reliance on social media for news coincides with an unwillingness of the public to pay for more traditional news sources. This change is evolving quickly.  Only 16% of Americans currently pay for news content, and 39% of those say they plan to cancel their subscriptions within the upcoming quarter.

However, the same study finds most American adults believe that misinformation is on the rise and are concerned about it. While that may not seem reassuring, admitting the problem is a vital first step. This awareness gives news leaders a chance to appeal to consumers who are searching for more reliable content.

A global crisis of misinformation

The US is far from alone in combating misinformation, political or otherwise. International experts recognize it as a global crisis. In fact, 412 researchers from 66 countries cited social media platform owners as the largest threats to the information environment, followed by governments and politicians, according to the International Panel on the Information Environment (IPIE)’s survey.

Facebook, Instagram, YouTube, TikTok, WhatsApp, Telegram, Reddit, 4chan, and X- were platforms that raised concern among experts, along with generative AI and internet search engines. Journalists and news organizations ranked of least concern as spreaders of misinformation.

What can be done to promote a healthier news ecosystem? Three factors were most cited by experts around the world:

  • Availability of accurate information (65%)
  • Diversity of voices (42%)
  • Diversity of media ownership (33%)

‍Two thirds (63%) of the experts surveyed in 2024 expect the information environment to worsen in the future, an increase from just over half (54%) in the previous year’s survey. International researchers agree that access to accurate information, including support of free and independent media, is critical for a healthy global news environment.

Burnout threatens journalists, and the news

The fraught news ecosystem is taking a toll on journalists, causing them to rethink their career paths. Over half of journalists considered resigning due to stress and burnout over the past year, according to a recent survey by Muck Rack. 40% of journalists have left a previous job due to stress or burnout, indicating that these feelings often do translate to action.

Retention of experienced staff is important to the stability and credibility of news media. High turnover jeopardizes the ability of news organizations to provide uninterrupted quality content to the public, which is especially crucial around a contentious presidential election.

A heightening sense of urgency around 24-7 cable news coverage combined with doomscrolling on social media, impacts the mental health of many Americans. This in turn poses further danger to journalists. While journalism has always involved an element of risk, increasing attacks are causing some schools of journalism to include how to remain safe in the midst of conflict as part of their lesson plans.

Proactive steps media organizations can take

The state of news in a rapidly changing technology landscape doesn’t lend itself to easy solutions. However, a few paths in the right direction are indicated by the above research.

Requiring greater transparency from social media giants is a key step in enabling accurate research into the algorithmic changes that can increase exposure to more reliable news and curtail disinformation. “Laws such as the Digital Services Act in the European Union and the proposed Platform Accountability and Transparency Act in the U.S…  could empower researchers to conduct independent audits of social media platforms and better understand the potentially serious effects of ever-changing social media algorithms on the public,” academic researchers assert. While some companies might eschew the push for more transparency, research produced by academia can also provide insights that platforms may utilize for their benefit.

News media leadership can help support a healthier environment by making employees aware of available of mental health resources, expressing support for those who need help, and by putting policies in place to minimize interruptions during staff vacation and off hours.

Digital access is a critical issue worldwide, especially in developing countries, but many digital platforms facilitate the spread of misinformation. Global experts agree it’s important that news remain free from government or political control, because politicians can be among the greatest amplifiers of disinformation. The public’s growing concern about the spread misinformation presents opportunity for reputable news organizations to promote the accuracy and quality of their content – and to encourage support for the free press.

Print Friendly and PDF